We're just passing through. My husband drives a hotshot truck (48 ft trailer). They don't have…read moretruck parking but they do have a small gravel area just across and a vacant parking area next to it. It's slow, so we parked here. The staff is very friendly. It's clean and rooms are updated. Free breakfast! All Dove soaps in bathroom, which I appreciate. There's a Denny's next door and McDonald's in walking distance. No complaints at all.

A good place to rest after 800 miles driving in 1 day. The staff at front desk need a refresher…read morecourse on how to speak to guests. I have been around the IHG membership for many years and earned the platinum elite membership. Not even greeted as such even after I told them I did not bring card. I will stay here again as good location and hope for better training.

While I have nothing "Bad" or "Negative" to say about this hotel, I do want to point out some…read morethings that have been really frustrating / aggravating for me. In addition, I will also point out some of the not so frustrating / aggravating things about this place. Overall, I think it is a good place, but some things really need to be addressed. I have stayed at this hotel a total of five times now. The first two times were over the top great. However; the last three times is where the frustration / aggravation has come into play. Let's start with three visits ago. I made my reservation for my stay about 6 weeks in advance. I called the Hotel directly, spoke with on duty staff, who were very friendly and helpful. No issues arose, the reservation was made quickly and I felt like all was set. Well I arrived to the hotel on my scheduled date to be told that no reservation was made under my name. Finally (After about 5-6 minutes) a reservation was found. However, not in my name, although my phone number was attached to the name. It became clear that when the reservation was put in, it was messed up somehow. Okay so no big deal, things happen. I got checked in and all was fine. Now two visits ago. Again, I made the reservation well in advance with no issues on the phone. Again, staff was very friendly and helpful. Well again, I arrived on the scheduled date and again, they could not find my reservation. Found me in the system but it was my previous visit. So, with no reservation (According to their system) they just checked me in as a new guest just arriving, thankfully they had vacancies. The room was clean, but did notice that the remote on the TV had dead batteries, could not change the channel. Kind of no biggie as I only use the TV for background noise. So, I just manually turned it on and let it be. So now here we are for my most recent visit. SAME EXACT ISSUE!! I arrive and they have no clue who I am. They tell me no reservation was ever made, when in fact a reservation was made. 8 whole weeks (2 months) in advance. I even had my confirmation # this time. Even with that they could not find it!!! They look and look and insist there is no reservation in the system for me. Well here we go again. So, they end up checking me in as a new guest. I am happy to get a room but I am really irritated by this point. I head off to my room and get all set up. Well, unfortunately the frustration / aggravation does not end there this time. The room was clean, but did notice when I picked up the phone to call front desk that the phone was dead. I checked the cord to the wall, it was connected but nothing. Well who uses the phone anyway these days I thought, so I just ended up going down to the desk to ask my question. So, it gets dark, settling in for the night, when suddenly there is a group (4-5 people) standing outside of my door laughing and talking loudly. I though well can't last long, well I was wrong, a whole hour later they are still out there, now there are kids running and screaming in the hallway outside of my room. Well cannot call front desk as the phone don't work. So, I opened the door and asked them politely to keep it down. I got a look of disgust but they cleared the area. Slept through the night, all was good. Here we are at the next day. I leave the hotel, go do all my running around that I needed to do. Come back to the room, my key card will not work?? I try and try, it just won't work, so I got to front desk, they reprogram it, it works. I was there for 6 days in total, I had to get it reprogrammed EVERYDAY I was there. Come to find out on the last day, they looked it up and said it keeps happening because I was only supposed to be there one night and the card kept shutting off because the system thinks I am checked out. #1, why did they have it that I was only there for a night when I informed then upon check in it would be 6 days? Secondly why did it take until the 6th day for them to figure this out? Could they have not looked into this at least the 2nd day that this happened? Despite this all I can say I like the hotel. These things really just need to be dealt with as it is extremely frustrating. I don't want to have to deal with all of these issues every time I need to be in the area. In closing, I will point out that there are great / positive things about tis hotel as well. Those are as follows: 1. Price. Best priced hotel I could find there in Salem. 2. Clean. Although the place is dated, it does seem to be pretty clean. 3. Friendly staff. They are professional and always try to help with any situation that arises. I hope that Managers of this hotel can see this and try to figure out some of those issues. I do like staying here but I cannot deal with these frustrating factors. It is for sure worth it for me to pay a little more to say elsewhere, where these things are not an issue.

This Super 8 sits adjacent to a gas station just off of the main strip. One is able to see it as…read morethey are exiting the freeway. It appears as if it has been around for a while, it is not a new facility, but it is not necessarily in utter disrepair, either. My check-in was absolutely effortless. Because I had arranged everything in advance, I was able to walk in and the nice attendant already had my room key ready, and the paperwork to fill out and sign. Needless to say, I was pleasantly surprised and relieved. The room I was in was on the freeway side of the hotel and was a little darker than usual. I am not hard to please, so this did not bother me, but if you prefer a higher room, specify this when you make your reservation. Or ask at the desk when you arrive. I am pretty certain they will accommodate you. The wifi is free, provided by EthoStream. You will want to surf a page other than your homepage or Google to force the Super8 connection page to come up. The speeds for this wifi are relatively good and remained solid for my stay. The bed is comfortable and felt relatively new, as it had firmness. This room was clean, but you will want to be aware that the first floor descends progressively below ground, so the back portion of the hotel that I was in was about 6 feet below the ground level of the parking area. The room has a fridge and microwave, along with a tub and self-contained bath area. There was water remaining on the desk area that we had to clean up, and had soaked through the brochures that had been left for our perusal. That was about the only negative of our stay. We ate at the local Subway that night, but all in all, it was very quiet and pleasant. We did not see housekeeping at any time and checkout for us pretty much resulted in leaving our room key on the front desk, where the remnants of breakfast were being cleaned up. If you want breakfast at the hotel, you will want to be there by 9 AM. This is a good hotel to stay and is a baseline for hotel stays. Any less, you will be disappointed, any more you will be excited.

Nice and easy Check in always love that. Room was super clean and equipped with everything…read moreincluding a microwave and a fridge and a little work area. Love being able to park at the door of my room also. Would recommend this to any traveler.

The hotel is run down. It contains an abandoned restaurant which makes it further creepy. The…read moreconcrete around the hotel is in sad shape. The coffee is served in a spare guest room, although that room was probably one of the brighter spots. The windows looked filmy. The rooms were not pleasant. The A/C was very loud too. Pass this hotel for now, maybe in 2025 it will improve?

Very old decor, poor physical condition of rooms, uncaring staff, very unprofessional. No smoking…read moresings visible but hallways smell of strong smoke. Only way to get review published is to give a star rating otherwise would rate zero stars and advise staying somewhere else.

Well, hotel room was clean and shower was great. Unfortunately A/C only worked if fan speed on high…read moreand the constant fan setting was on and the cool setting was set at 50! Room cooled to around 70° which was good for sleeping. Found a slug see below and had to pick it up before I stepped on it in the dark. Found out the hard way the soap was outside the bathroom and the dispensers on the wall were only shampoo and conditioner. TV is at most 42 inches and nothing special. Closet door had a hole in it as room door lock must have smashed into it. Breakfast although touted as hot on the Quality Inn flyer was only hot if you made a waffle or toast. Absolutely no eggs. Overall if you are only there to sleep you will be okay.

I found this on Hotel.com, driving through the night and being a inexpensive place just to sleep…read more The price was really low, $55, so I expected something pretty marginal. But it was clean, comfortable, and friendly. Well worth the stop of you are passing through! And there is even a Denny's attached!

Probably the cleanest rest area I can ever recall visiting. We stopped here on our way from East…read moreCentral Illinois to Southern Indiana. Outside ADA button did not work for opening the door. Attendant was in the women's restroom cleaning away and the sinks, toilets and floor were VERY clean. 1/5 stars for the trickle (as mentioned in a previous review) of a stream that came from 2 of 3 sinks. Ugh! Be sure to have sanitizer handy for extra germ killing as the water pressure is horrible. Great vending machine options including hot coffee drinks. Change machine available also. Would be nice if this stop had a display with brochures from sites in the area. They only had a few free catalogs in the stands outside. Indoor ADA button did work. Nice pedestrian bridge outside going from the parking lot to some picnic tables. Overall very clean and tidy. Highly recommend stopping. Just don't expect to fully rinse your hands if you're using the women's facilities.

This is a nice rest stop. Lots of trees, picnic tables, and vending machines. The parking lot gets…read morecongested easily with semi parking directly behind regular vehicles. The facilities are clean with large maps and vending machines. Outdoors this is Squirrel heaven and the kids enjoyed watching their playful activities.