Great watch battery replacement -discovered prior shop installed incorrect battery. Appreciated…read morethat Eric looked up correct battery vs just installing what was there. Will be back!

I stopped by to see what he had in stock. I had armed myself with enough knowledge to be dangerous…read more, but I had seen some items elsewhere that interested me. He sent me to his website that had an impressive selection of jewelry. I picked the setting, cut of stone, the clarity, and color. The price was unbeatable. Beats the pants off big box stores.

Very nice and helpful, Jesse was honest when he couldn't help me and directed me to an horologist…read morethat could- 11/10 service

I've made several purchases at the store. It is a well run business. It's family owned and family…read morerun. I've had a lot of repairs completed by them as well. Everything is excellent here.

Have never left a review anywhere before. Went it with a pair of hoops that needed to be fixed and…read moreit took them about 10 minutes and they did it free of charge. I had taken them somewhere else and they said it would take 6 weeks and were trying to charge me $75. This place is AMAZING and they are so so kind!

To 4 watches in for new batteries and was surprised at how easy it was. Usually places take hours…read moreif not days but this place provides fast friendly service

This was my first time visiting this local jewelry shop, and I was very impressed. I came in to…read morehave my watch batteries replaced, and the owner, a kind and professional lady named Carol, did it very quickly. The price was also quite reasonable. I recently saw a negative review supposedly written from google review by a so-called doctor, who harshly criticized the shop for offering a low price for gold. It's shameful for someone with such a background to use his voice to curse a small business owner who is simply trying to earn a living. Is it really appropriate to make such hurtful statements? From my understanding of the jewelry market, buyback prices are typically lower than the market rate due to various costs. I simply asked about the buyback price for a ring and was offered around 20% of the original price, which is completely normal in the industry. Carol runs this shop by herself, and she deserves support, not disparagement. The atmosphere is warm and welcoming, and there's even an adorable, chubby dog that made my visit even more pleasant. Based on my experience, I highly recommend this store for its honest service and fair pricing! I also wish them continued success in her business!

Carol is a long time professional jeweler. You can trust her with your repairs and sizings and she…read morealso has several beautiful pieces for sale. Highly recommended!

I took some very valuable antique jewelry in for appraisal, a little nervous about the experience…read more However, Carlos, the appraiser, did a thorough, professional appraisal, and provided excellent customer service. I was very pleased with the results. In addition, Dory was helpful and proficient.

I took a ring in for tightening of the prongs. It's a very sentimental ring belonging to my mom…read moreuntil Alzheimer's made it impossible to wear. I was charged a significant amount ($$$) to reinforce the prongs. The diamond came back to me damaged. There was an ugly white cloud under one of the prongs and it was very noticeable. Maybe the diamond was not the highest quality but it certainly never had this glaring flaw. Extremely upset with Jon's inferior workmanship and negligence.

My 30th anniversary this year and I was looking to upgrade my wedding ring. Rebecca provided an…read moreabsolutely first-class experience with patience, expertise and professionalism. They even had some lab diamonds ordered to show me what I could do with a bigger diamond. The results were amazing with a digital 3D rendering from the designer in NY. End result is that I have the most beautiful wedding ring and I used my original stones! Love this place and will be a customer for a lifetime!

I will never return to Genna Jewelers after the rude treatment from the older woman I received…read moretoday. I will never buy anything from that store again or recommend them ever again. I have been having jewelry made for the last few years with stones I purchased. I always worked with the designers in NYC and NJ, so I decided to give a local business a try at getting my business that can be quite lucrative over time. I went in to get an estimate to have some earrings made and the salesclerk must have gotten insulted when I asking if the designer was in to give me a quote. She said she was giving me the quote, which was overpriced because I saw what the gold baskets cost for the size of my stones in the book she looked up. When she wrote up the prices, I told her flat out it was way too much. I brought in pieces that I had made recently in NJ, with a lot of weight in the gold ring, pendant, and earrings. I told her what I paid for each piece which was at least 40% less than what she wanted to charge! She told me I should go back to NJ and have them made there. THEN she had the nerve to complain to another clerk behind the counter that she "practiced restrained patience" with me. WOW! Great customer service! She should have waited until I was out of earshot or left the store before she complained. She should consider retiring or not be front facing with customers, she is not good for business. Well, I'm the one that wasted my time and energy trying to give them my business. So now, she has a negative review that will remain on the internet for all to see. P.S. I have never left a negative review before for any type of business, but she definitely deserves this one. Try any other jeweler in the Melbourne, Rockledge area, this one is not worth spending your money at.

I love visiting the shop. I have had readings with Brittany and sometimes like to go in for a quick…read morereading so she can solidify what I am second guessing. I have also seen Brittany for a couple journeys and she will always make sure all of my questions are answered and that I am comfortable. Morgan is the best when it comes to listening and suggesting crystals. Earlier she showed me one and while talking to her I just kept holding it. I enjoy participating in the Moon release ceremony. The vibration from it are amazing. They are both so knowledgeable and welcoming.

Morgan and Brittany are truly amazing ! Morgan can tell you everything you need to know about any…read morecrystal in her shop, she even mines some of them herself. The first night I met Morgan a friend of mine stopped by the shop during our tarot reading party and was nervous to even step all the way into the shop Morgan started speaking with her and made her feel so welcome and comfortable, and now she is on her own spiritual journey. Brittany caused a chain reaction in the restaurant I work in , a mass spiritual awakening! Once I finally sat down and had a reading with her, it changed my life. Not only is she extremely in touch with spirit realms but her life advice in general is outstanding. I love these ladies to death !

I was very Impressed with Brent, he is professional and extremely knowledgeable of the market. I…read morewill definitely be doing business with Theilackers in the future Steve K

Brent gave me a great price for my gold jewelry, much more than I was expecting. I highly recommend…read morethis jeweler.