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Kline's Jewelry

3.6 (14 reviews)
Closed 10:00 am - 6:00 pm

Services - Kline's Jewelry

Jewelry repair

Kline's Jewelry Photos

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Hers: Double Rose Gold/Diamond wedding bands His: Rose Gold/Platinum wedding band
V H.

This is long overdue, but I just wanted to share how WONDERFUL Kline's Jewelry is. As an extremely particular person...I'll admit it. We went in before the wedding with only a hint of an idea of what we wanted for wedding rings. Megan and her family made it such an amazing experience. I lived in LA at the time and had gone to several places, never really feeling like I was being heard or impressed with the quality. In fact, one experience was downright awful. Not only did they listen, but they created rings that were one-of-a-kind without going over budget. Here's a picture of our rings. Hers: Rose Gold diamond bands surrounding platinum engagement ring. His: Rose Gold (order from the same company as mine so they match) surrounding a platinum band. THANK YOU GUYS from the bottom of my heart. I love it every time I look at it more and more.

I guess a "before" photo would've helped...

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2 months ago

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27 days ago

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2 months ago

Called to fix my watch that was missing a collar in the band, they got me fixed right up quickly. Awesome Service thank you

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4 years ago

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4 years ago

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13 years ago

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FH Jewelry and Watch Repairs

FH Jewelry and Watch Repairs

4.4
(27 reviews)

Absolutely fantastic service and people . Very compassionate run business that handle your jewelry…read morewith care and consideration. And are more than fair priced. Would highly recommend this place before anywhere . I would pay more , that's how good the service and how nice these staff are .

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

Kline's Jewelry - jewelry - Updated July 2026

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