Lindsey has always been wonderful-- my "go to"for a little spa help for my skin. Now she has added…read morethe micro needling and derma-planing services of Cherisse. Hands down the best Micro needling I have ever had!! Most salons offer this service and it really is effective- it also really is painful. Cherisse did such a fantastic job- and it was not painful at all!! Look forward to my next service!

Awesome Customer service and the staff is Amazing. I come here weekly for my B12 shot and i must…read moresay the staff is always kind, friendly and professional.

Had blood taken in October 2021 and didn't even have the doctor contact me until the end of January…read more2022. Takes days of calling to get someone to answer the phone or to call me back. They keep saying that they are going to upload information to my patient portal or that someone is going to call me back and both never happen. Go anywhere else but here!

Fantastic med spa! Come here for a facial with my gf and she just loves the team! I hate doing this…read morekind of stuff so it's been fun to have a staff that doesn't make it feel weird

They run their service industry with an uneducated approach to management. I had an incredibly…read moredisappointing experience with this spa. Months ago, I called to reschedule my appointment that was booked for the next day only to be told they would charge me even for rescheduling. How does this spa expect customers to pay a cancellation fee, then reschedule, and still want to go back for service? This is a terrible business practice, especially in Dallas where there are so many other spa options. It's unfortunate that they think they can run a service business with such unfriendly policies. I would not be returning and have found more customer friendly environment. I found a better spa on Preston Rd and they definitely allow RESCHEDULES FOC within 24hrs.

I found them through ZocDoc. I requested a same day appointment with a Alice Kayirangwa for a…read morewomen's visit. She is listed under OBGYN. They called to confirm my insurance. Then a couple hours later called to reschedule because she's a nurse practitioner and doesn't do womens wellness. They rescheduled me for the next day with Kate _____ at the McKinney office. It was hard to find so I called, an a young lady who doesn't really speak well on the phone OR she doesn't speak English well. Either way she wasn't helpful. I called to ask what was the nearest landmark, and she asked was I using my GPS (like duh) then I asked what name is on their sign, and she asked me to hold. Like don't you walk into the building enough to know? Anyway, I walk in (no one greets me and idk which table to go to) and the front desk girly takes my id and insurance. She walks me back, gets my weight, and asks me medical questions. Strange because I've never had the receptionist double as the medical aide. She's super timid and in personable. I asked if the office was new and she said "she's doesn't know cause they're at this office a couple days a week"... so how don't you know! Anyway, it felt like somebody let their little sister or niece help. Front desk is a joke. No one greeted or directed me or offered to assist upon me walking into a place with 0 other ppl. Nurse Karen was my nurse and she was so sweet but I don't think she took the time to establish herself as my OBGYN. There was hardly nothing in the room. No one asked for a urine sample (as any doctor I've been to has always done for annual wellness visits). I decided to use the restroom and leave one & mentioned it, and the rude receptionist on today was like "that's good you left one just in case". Incompetent, unprofessional staff and practice. Why use the McKinney office if you don't have tools to operate. My visit was rushed. My concerns weren't really addressed because there's not enough medical tools within the McKinney office to properly assess you. It was a joke and they need to be offering better service cause there's no way this was a real exam. I didn't even want my blood drawn because it was going to be by the rude receptionist that I swear is incompetent to draw blood bc she is definitely not competent to ask for a urine sample. No I don't want to schedule my next annual because my first one was done like the wellness visit I do in the shower on my own (breast exam). Ok update after talking to Dr. Okuru I'm updating my review. Her and nurse Karen although nurse Karen has been amazing. My initial review is based off the lack of professionalism at the front desk, and scarcity of supplies. My nurse Karen has been amazing since. I appreciate dr okuru willingness to help answer whatever she could even though she didn't see me. She explained the reasoning why no urine test was ordered but I still believe that it should be rule of thumb to order that! I am editing my review simply due to Dr. Okoro & Nurse Karen

Enjoyed it. Highly motivated. Professional polite and friendly. Stacy gives injections with extreme…read moreprecision. Will return again

Don't waste your time or money on this fake outfit. I booked an appointment online last night for…read more9am today. Arrived on time to an empty locked office. Nobody answers the phone, or replies to Facebook, or answers email. Had to dispute the charge with my credit card company. 3.5 hours later I get a text from them blaming their tech for the ineptitude of the owner. There are plenty of higher quality, more professional, and better value options nearby, just do a quick search.

Visit this providers website and it's all about WHO she will NOT see. So very prejudice. Next…read moreyou'll speak to an insecure Jolee (something like that) that advises your cost for the visit will be $300 regardless of insurance and that no drugs will be prescribed. WOW, RUDE.. so you cancel. Next a call from the NP, and your drawn in to schedule. Oh she's kind and pretends to listen... Then request your file, and find GROSS negligent errors. These errors can not be disputed, they are not opinions. The NP advertises a holistic approach,.. well that's just prescribing sunshine and vitamins. There is real help out there, sadly this is not the place to find it

Esther is very professional, kind, and knowledgeable. She quickly answered my questions and offered…read moreme a solid recommendation.

I am very impressed with Highness Med Spa. I have very stubborn marionette lines. It has been…read moreover 6 months, and there are no traces of them. The staff and the physician were knowledgeable and offered many options. The price was very reasonable, and the quality and skill were above average.

I have always had a great experience at Highness Med Spa in Allen, TX…read more Everyone from the time you check in to leave are professional & i know I'm in good hands. I have tried several treatments & find My best results from Rose who does my RF Micro needling. She is patient & kind & thorough while including my neck. It' is a healthy indulgence that is good for my skin & me!

Dishonest & Unprofessional…read more On July 18 2020 I paid in advance for a treatment that at the moment was told could be beneficial to reduce the discomfort my daughter suffers from scar tissue due to previous breast surgeries. Once the treatment commenced it was obvious the staff had no previous experience or proper training in recommending this treatment for someone with her condition. We amicably agreed this was not the right treatment for her and talked about getting my money back. After declining "store credit" options I was told the amount will be credited to my account which never happened. About 3 weeks ago I was asked to confirm my address to have a check mailed to me because "dealing with the reimbursement on the card was difficult". I did not receive the check either. I have been VERY patient & accommodating in dealing with multiple scheduling issues, inappropriate staff behavior and in dealing with the credit situation. I am highly disappointed and frustrated for the way this has been handle. I DO NOT RECOMMEND THIS PLACE!

Okay - I gave it 2 tries. What a mess! Purchased a Groupon for "dermaplane and your choice of…read morefacial". When I arrived for my appointment, the technician did not know how to do a dermaplane. So she gave me the worst Facial I have ever had. there were no choices given. She washed my face, put on another cream and washed it off and then had me sit with a cucumber mask for 15 minutes while she left the room. Washed it off and that was it. They rescheduled me for for when a tech trained on dermaplanes would be there. When I arrived for that appointment, she said I wasn't on the schedule, but she agreed to squeeze me in. Good lawd. The dermaplane was very very light. I'm not sure it took off much dead skin or hair. Took her about 10 minutes to do my entire face. I've had 100s of facials and at least 25 dermaplanes. These were the worst. By far. Spend you money elsewhere.