The Hotel rooms are Amazing and very clean!! They have complimentary drinks and snacks for guests…read more21 and over from 5-630pm nightly.(2 drinks per register guest) We are here for a conference and the staff handled all the check in issues, volume ,etc like a boss Highly recommend them if your staying in this part of Orlando. Just make sure to check to see if there are any conferences here during your selected tme as it may cause delays or may be crowded. Definitely my favorite Hotel Chain!!

Looking at the hotel compared to other Embassy Suites, the rooms are more spacious but the public…read morespace such as restaurant, lobby and bar are more tightly arranged. I think there are fewer rooms per floor. The staff is friendly. I requested some shaving cream which they gladly provided to me. The hotel is just down the road from Disney World. It has a great locatiion not far from the airport. If I am ever in Orlando, this embassy suite is my first choice,

This hotel has a lot of potential. The housekeeping staff and front desk staff was wonderful,…read moreeveryone I encountered was friendly and welcoming. My room was spacious, and included three sinks, which made getting ready much more convenient. The bathroom itself, however, is on the smaller side. The water in the shower puddled and went down slow. One suggestion I would make is to replace the fabric furniture with vinyl or another wipeable material. The couch in my room had visible stains, and furniture that can be easily sanitized would improve both cleanliness and the overall appearance. The hotel has four elevators total (two on each side of the building). On my side, only one of the two elevators was working during most of my stay. At one point, the only functioning elevator temporarily stopped working on the fourth floor, but the issue was repaired fairly quickly. Overall, I enjoyed my stay, and with a few improvements, this hotel could provide an even better guest experience.

Whether you're here for a convention or family fun (or both: a family fun convention?), this…read moreEmbassy will fit the bill for location and convenience. You'll get the trademark multi-floor view looking downward on all those buffet breakfast eaters below, as you head down to join the omelette line. There is a thing as too much bacon, but not here. Get a heaping tong-full alongside that egg order, leaving room on the plate for a little something else. There's plenty of table space, since the entire hotel floor is your breakfast playground. Afternoons you can enjoy light snacks and even some hard/soft beverages on the house as well. You're a couple miles from all the fun and all the work, depending on your poison. The suites are roomy and well-stocked, and having the separate living area always feels like you're in the high-roller space. The pool area is pretty large, with child splash pad areas and heating for some colder months. We'd return next chance.

Embassy Suites is always one of my favorite Hilton brands. We stayed for the weekend to attend…read morePanda Fest nearby and meet up with friends, and the location was perfect. We were able to go out and about without worrying about driving, which made the trip even more enjoyable. The hotel was easy to find, and parking is conveniently located right across the street with simple in-and-out access (though, of course, there is a parking fee -- which is never fun). Inside, the hotel is very clean, beautifully decorated, and the staff was accommodating throughout our stay. Our room was on the fifth floor, which I actually prefer when staying in a city -- the higher up, the better to avoid street noise. One of my favorite features of Embassy Suites is the room layout. The separation between the living room and bedroom is ideal, especially if someone wants to rest while others are still awake. The rooms have consistently been clean and feel very homey. Everything was great -- until Sunday morning. This is a dog-friendly hotel, which we love since we bring our dog and take her on walks so she's not stuck inside all weekend. However, checkout morning was pure chaos. One of the two elevators was out of service, it was peak checkout time, and there was also a princess pageant event happening, so the hotel was much busier than usual. Trying to get downstairs with my dog was extremely frustrating. I looked for stairs but wasn't sure if they were alarmed. When I asked an employee to confirm, she looked at me like I had five heads, which didn't help my already thin patience (I definitely did not have enough coffee for that situation). I eventually just went downstairs. Coming back up was even worse -- the line for the single working elevator was ridiculous. When I asked the front desk about the stairs, I was told they were accessible from outside. I didn't realize I needed my key card to re-enter through the outdoor stairwell (which makes total sense -- I was just aggravated at that point). After going back inside and trying again, I ended up walking up five flights of stairs with my dog. Thankfully, we had requested a late checkout, so we avoided the absolute peak of the chaos. Our friends on the third floor ended up carrying their luggage down the stairs because waiting for the elevator wasn't worth it. Unfortunately, being on the fifth floor with a lot of luggage, that wasn't really an option for us. Aside from that stressful morning, we really enjoyed our stay. The complimentary evening happy hour with drink tickets and small bites is always a highlight. We also had breakfast on Saturday morning -- and honestly, the breakfast is a major deciding factor whenever we choose to stay at a Hilton. Overall, a great stay with one very frustrating checkout experience.

Lovely place! It was my first time staying in downtown…read moreorlando. The neighborhood is quiet and pretty with a local lake right off the hotel property. City Hall is nearby with lots of office buildings and a few residential high rises. I was there for a concert at the Kia Center and it was about a ten minute walk. There is also a publix and a convenience store within a 5 minute walk. It is very convenient to get to from the airport via bus if you dont mind the ride and about 20 minutes (depending on traffic) from the international outlet mall. The complementary breakfast was decent with my highlight being the strawberry waffle that i was not supposed to eat LOL. Highly recommend this location if you dont want to stay in the more touristy part of orlando.

Great location on International Drive in Orlando. You're in the heart of it all and have great…read moreaccommodations. This is a pet friendly hotel and really was the best option when I was doing research on hotels in Orlando that also had a nice breakfast included. We were in town for a wedding and the 7am weekend breakfast was ready on time and had lots of seating and great workers. The parking was abundant and safe so I do appreciate the gate approach. There are dog poop bag stations around the property and lots of trees and grass around I-drive to make your dog comfortable as much as you can when not at home. There is little to no phone service in the building so it does force you to buy the wifi if you intend on being inside your hotel. I didn't buy the wifi so just used my phone for social media when we left to do the rest of the Orlando activities. That was the only downfall of this Embassy Suites, everything else was great.

Me and my boyfriend stayed here for two nights over Halloween weekend…read more First off let me say the location is fantastic. It's right on international drive and you are within a 20 minute drive from every major Orlando attraction. Every restaurant imaginable is within a few mile radius. Olive Garden and senior frogs is walking distance away. We chose the embassy suites because my friend mentioned free breakfast and free happy hour (woot woot!). The free breakfast was very good for a hotel breakfast. Tons of options (including non dairy milk and yogurt). The happy hour was also great. They have it everyday from 5-7 (I think) and each guest gets two free drinks per day. My boyfriend said the bartender was super cool too. Another highlight of our stay was the staff. Everyone we came in contact with was truly friendly and helpful. There was only one thing that knock them down from a 5 star to 4 star for me. The hotel could use some renovation. Most notably our couch was noticeably stained, which wasn't a great first impression when we walked in the door. There were also a couple other things that were damaged in the room (cracked counter, chipped toilet, and stained table tops). However nothing that truly affected our stay and the price was very reasonable for what we got.

The staff was excellent! From the time we checked in until the time we checked out. Sasha the sales…read moremanager was awesome, her communication was Super! Helen was also wonderful to work with. She made sure the meeting room was stock with coffee and water. She also made sure the lunch was ready and the food was amazing!!!! I really enjoyed my stay there!

Karen and her staff provided the best luncheon and service for our meeting. I highly recommend the…read more"Taste of Cuba"!

I would have rated this experience higher but for one problem. I have some vision problems and I…read morethought the room was too dark. It appeared to me like one of the bulbs had burned out. I called the front desk person, who sent up the engineer. He said the lighting was correct. I explained that I needed an additional table lamp because it was difficult for me to see. He said "no." I was surprised. Surely somewhere in the hotel there was an extra table lamp or a brighter bulb. He gave me the same reply. I went to the front desk. The lady there told me she would see if she could help, but she did not. I think this represents poor customer service.

No communication during booking. Pool is constantly out of service. Nothing on website either…read more Breakfast staff could be more courteous, as well as front desk. Elevators are extremely slow, there's no stairs access from the bottom floor. Coffee machine, downstairs out of order items in"store" extremely overpriced. I just expected more from an embassy suites.

It was a really beautiful lobby with really friendly staff! We came here to celebrate my birthday -…read morethis property does a Happy Hour for Hilton Honor members of 2 alcoholic beverages per adult in the room. They also have some finger foods - which were okay, but something is better than nothing! The drinks were amazing and the bartender was so sweet and explained all the mixed she could do with all the spirits she had. They even put a note in the room for my birthday! It was something small, but made me feel special regardless!

Great atmosphere overall! It was a little difficult to find my room at first, but once I got…read moresettled in, I enjoyed my stay. I really liked the complimentary drinks and snacks from 5:30-7:00 p.m., and the free breakfast with an omelet-making station was a nice touch. The service was friendly, and the bed was incredibly comfortable--like sleeping on a cloud. The rooms were nice but a bit outdated, and my shower had some mold, which bothered me and made me sneeze. The hot tub had a strong bleach smell, and the seating was uncomfortable--very hard and spiked. The pool area can get crowded with kids, but when it's quieter, it's actually very relaxing. On a positive note, the lobby is modern and well-updated. Overall, I'd rate my stay a 4/5.

I want to give 5 stars but I don't think perfect is a real thing... with that being said, my stay…read morewas AWESOME! First let me say no one told me to right this review... I'm doing this because people love to complain about the bad without mentioning the good. When I say every single staff member was beyond friendly and accommodating, I've never experienced that at a hotel before and me and my family travel a lot. The rooms were close to perfect and look newly remodeled. Breakfast wasn't over packed and the food stayed replenished. The server at the pool bar was very welcoming as well, like I said ALL staff was super polite. The food was pretty good being pool food but that's to be expected. Each floor had an ice machine and free water refill station. There were also free washing machines on every other floor and free dryer... you just have to purchase the detergent. I'd definitely stay here again!

Unbelievably disappointed in what could be a great hotel…read more When we arrived, I noticed we wouldn't have the correct linens to make up the sofa bed, so I called the front desk to request a full set. Seeing some had been delivered, we went on our way for the evening. Returning to put our kids to bed, we realized that although they had brought a blanket and pillow, there wasn't a fitted sheet and only one top sheet. When housekeeping arrived to correct the problem, the housekeeper chose to try to explain to me how all you need is a flat sheet for the mattress and a blanket. While we may differ on how to make up a bed, it didn't matter to my exhausted children, and a Disney-adjacent hotel is not a place where guests should have to argue these details at 11:00 at night

What a lovely hotel! We did enjoy staying here. All the employees were so friendly and welcoming,…read morethe room was clean and nice, good options for breakfast at the lounge and downstairs restaurant. The only downside - valet parking only, and the bathroom didn't have ventilation. After shower it was just way too hot and steamy. We would definitely come back!

My husband had a conference in Orlando. So he was here on business, but I was here on vacation. His…read morecompany had about a dozen rooms. We stayed for 3 nights and 4 days. The hotel is beautiful! Every detail is done with care. The rooms, restaurants, pool, lobby, etc are all gorgeous. The staff is friendly and attentive- other than the restaurants. The only issues I ever had were with the wait staff. The service was always very slow. Whether we were at breakfast, or having drinks at the bar late at night. It was consistently very slow service. Not once did the waitstaff ever come by to offer me more coffee at breakfast. So, for service I give 3 stars. However, the bartender at the pool was wonderful! She was very nice and attentive. The valets were all great! The front desk staff were all wonderful. It's really just the waitstaff in the restaurants that need to get better. We loved our room. We had a view of the pool. I did call downstairs to ask for a magnifying mirror and a weight scale. They said they didn't have either. Fortunately they called back and did in fact have a scale and brought it up to my room. I would hope a nice hotel like this would have magnified mirrors for the bathroom. The food and drinks in the restaurants were good. No complaints. The location is great. We walked to dinner and to the nearby lake Eola. There's plenty of things to do within walking distance. I would stay here again.

Overall a decent stay for the price paid compared to the other Disney Spring Hilton's. Couple nice…read morebackdrops to take pics for your Disney vaca and 30 min early entry into parks too. But you can do lightning lane 3 days before your park tickets. Ben was very nice front desk clerk. Thank you Ben! The hotel lobby itself was nice. Breakfast buffet is $25 pp and includes egg stations Mickey waffles! It was a solid buffet. Some complaints about my room 434: at first the room looks good. But then you comes areas of improvement: they need to fix the bathroom light. It flickers so fast, you get dizzy. There was no heat. The tv in the bedroom is slanted so far down (can't adjust it), you can't watch tv in the bedroom. The gym is very small but has one peloton bike. The pool in November was not heated and the hot tub was closed. Parking was $25 a night. Would I stay here again? For the price yes, but I'll avoid room 434!

This is my "go to"'offsite hotel whenever I'm visiting Lake Buena Vista. Perfectly located to I-4…read moreand Disney Springs. The room suites are spacious, clean and well maintained. Great outdoor pool, pool bar and 24 hr gym. Breakfast buffet is $25 with plenty of options. Staff have always been attentive and responsive even at odd hours! As Diamond member, highly recommend this hotel.