Like some others who have left reviews, I hate to give this business even one star. I'm from the Nashville, Tn. area, but occasionally visit a dear friend in the Charleston area. My opinion is, this business is no more than a blemish on the city of Charleston. If it had been the only business I visited there, I would NEVER come back. The woman who professed to own this store was absolutely the rudest person I have dealt with in a long, long time. Because I personally have a resale business myself, I have visited multitudes of second hand stores in Nashville, Charleston, and literally dozens in between.
I purchased an old stereo cabinet that was solid wood, and quite heavy. It was being purchased for my personal use, and I had been searching for some time for one like it. If this were not the case, I would have walked away when she first opened her rude mouth. I was told she had no one there to help load the cabinet. At my business, I would NEVER have told a 67 year old woman that she would have to load a piece of furniture by herself. Because this was a used piece, and there was no protective box, and I didn't want it scratched, I chose to load it on a flat bed dolly instead of a traditional 2 wheel dolly. She very sarcastically said, "Suit yourself". I stopped and asked her if she owned this store. Her response was, "Yes, and I'm just about to ask you to leave". With much effort, I managed to load my cabinet and rolled it to the side door. I went back to the front of the store and asked for the side door to be opened so that it could be loaded into my SUV. Again, very rudely she told me to pull my car around to the side. While my friend and I patiently waited outside, we could hear quite a bit of activity on the other side of the unopened door. When the door opened, she and an employee had taken my cabinet off of the flatbed dolly, and put it on a 2 wheel dolly. This could have been done for no other reason than spite. At this point, she took over the job of loading it into my vehicle. In the process of loading she and her employee allowed the louvered doors to flop back twice. Makes you wonder why she suddenly had 2 people to switch dollies, but had no one to help me load it to begin with.
Now, I'm not accusing, (draw your own conclusions) but when I left, my little cabinet had several scratches, and the doors would not close properly.
This could have all been avoided if she had just made a small effort, and asked one of her employees to help me load the piece to begin with.
Later, I was telling my friend's son-in-law about my awful experience at this store. His response was, "I could have told you not to go there. They are known for being that ugly". Sorry to say, I didn't read the reviews on Yelp before I went. I can only hope that other folks do. This store really makes Charleston look bad. read more