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Conrex Property Management

1.6 (57 reviews)
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Conrex/Simple bill did not pay their bills prior to me moving in. They are trying to charge me $360 dollars for 36 days on the water bill. The total amount due for 2 weeks water and 3 electric and fees was $421.00. The meter was read on September 5th, which means I'm being charges for the full month of August. I was only there 16 days. I was also charged on my electric bill for time I wasn't in the property. The billing period started on 8/15/23 They also tried to stick me with their late fees. After consulting with numerous people, I was told the average water bill is $60 a month. After speaking with the billing company, I agreed to pay only $180.00. I felt as though this amount was more than fair for my limited time on the property. When making the payment, I was told any leftover balance would be sent to Conrex. I confirmed this was a 1-time payment. That they could not keep my information on file or charge me. On 10/31/2023 the billing company helped themselves to my bank account without authorization. I spoke to the company since a fraud claim with my bank required it. While on the phone, I was told that I was required to have a payment on file and when I signed up for the site, I was signing away my right prevent them from robbing me without notice when the account was closed. On 11/1/2023, I received another bill for $156 (fees included). I did not authorize any payment. This is financial exploitation. How you're forced to pay your bills is a scam. The company require you to pay Click Pay $25 to open your rent billing account. The water, sewer, and electricity are taken care of by 1 and only 1 company. For the "privilege" of Conrex keeping the bill in their name, they can charge you for their bills and a $25 dollar account activation and $11 monthly. In addition to any charges, they fail to tell you that you're paying their bills while you didn't live in the property.

Dirty toilet
Maday M.

We rented a townhouse with them, it was very difficult trying to communicate with the agent in charge of leasing, we left the home in great circumstances and they took almost all my deposit because the house was not in good "conditions" they said. I have pictures of how we left the home but apparently that's not enough for them I tried to get my money back but it's impossible I'm still trying I wanted to come to their office but it's a little bit too far for me in Charleston SC I would not definitely rent again with them. Not a great experience because they want you to leave the house spotless when they don't give you a clean house I have proofs of how I found the dirty toilets and white boards around the house very dusty, I had to pay to get the house clean and they don't want to return my money anyways I say to you go find another company that rents house good luck with that. I think is better to buy instead of renting.

Broken AC

Don't ever rent from Conrex. My husband and I have been constructively evicted from our Conrex home 3 times in 8 months. In December, we had no water and no one from Conrex reached out to us at all. Our pipes froze and we had to leave our home and no one from Conrex even checked on us and they never compensated us for having to leave the home. At Easter, our bathroom flooded and Conrex filled our bedroom with commercial fans to dry it out. It was so loud we had to leave our home again for several days - again, not a penny of compensation from Conrex. Last night we had to leave our home again after our AC died in the hottest month EVER RECORDED. It was 85+ degrees in home. This morning I have spent about an hour trying to get in touch with maintenance and so far, no response. Our freezer also died this month - and it destroyed a freezer full of food. Conrex ordered us a new refrigerator, but then never told us when it would be delivered, resulting in us missing a delivery, and having to wait even longer to have a working refrigerator. These people don't care about you. They'll leave you for days without water, leave you in a flooded house with 3-5 commercial fans running so that you can't even think or sleep in your own home, and they'll leave you in an 85+ degree home while it's over 100 degrees outside in the hottest month ever recorded on this planet. It's not worth it.

We've had a few previous minor frustrations with this company but this is the icing on the cake. We're going on day 3 of our garage door not being fixed. My wife has been stuck at home missing all types of things due to it not being fixed. My wife and I have both called Conrex NUMEROUS times over the course of these three days and we've received nothing but a constant runaround of responses. You would think if a resident's vehicle is stuck in their garage due to the garage door being stuck, that that would be a high priority for the company to fix it?? Out of all the years of me dealing with property companies, this is the worst and I mean the worst experience I've ever seen when it comes to maintenance issues and professionalism. I can't wait until our lease is up in August because we're leaving Conrex quicker than I signed my lease to. If you're considering Conrex DON'T because you'll get conned!!!!!

Terrible everything! We moved into a house that Should not have even been on the market! Realized halfway through our first day moving in that we had little to no water pressure in the kitchen and master bathroom. Then as darkness neared, we realized we had no hot water! Hot water was not fixed for over 10 days! My elderly mother and I did cold rinse off's, while we set buckets of water out in the driveway to heat up during the day so we can bathe our three young children. The house has been problem after problem after problem. Maintenance will not return or answer my calls anymore, even when their line says that they will return your call within 24 hours, nobody EVER calls me back! Tried reaching out to Conrex-leasing Admin Assist, and the person handling our lease/property/contract - Dana- will not answer my calls or call me back. Everybody ignores our problems and it has taken weeks to get things taken care of. We are approaching our first month being in the property and last night realized we have electrical issues! We will probably be waiting another month to have those issues fixed. When we moved in, we discovered our laundry room was full of black mold, the floor was saturated wet, the AC unit was dripping into the crawlspace -causing growth of black mold- And now weeks later it is just now being handled. So my household is still having to use laundromat services because we cannot move our washer and dryer into the laundry room; all the while becoming ill from the black mold that we have been breathing in...and now weeks later it is just now being handled. So my household is still having to use laundromat services because we cannot move our washer and dryer into the laundry room; all the while becoming ill from the black mold that we have been breathing in...This is the worst experience ever! Management better Treat us good when it comes to crediting our account for rent because they should've never of moved anybody into this disgusting house!! I will never use this management company again or recommend it to anyone!

Caroline R.

I have live in my home for 3 years and Conrex took over as the management company less than a year ago. Not only did they up my rent, but they have tried every method possible to tack on fees, charges and utilities. I experienced a leak with my hvac system 2 months ago that caused flooding and floor damage that took Conrex over a month to fix. It took me calling once/twice every week for a month and a half to get it fixed. I broke 2 toes and came home to my dog screaming because his foot was caught under one of the boards. When they finally assigned a second vendor that fixed the problem, the vendor made me aware of mold under the floors. It's hard enough to get Conrex employees on the phone, harder the get someone out m the phone that can fix a problem, and next to impossible to see a problem fixed. This company sucks. The one star that they have should represent the one wonderful new employee, Kathy. She listened and did everything she could to help me despite her limited experience. Unfortunately, I didn't get Kathy on the phone until after over a month had passed waiting for maintenance to fix my home.

Upstairs thermostat. Set to 69 in hopes it would cool, obviously it didn't. High heat index huh?

Literally only giving two stars because I like the house itself. We moved in and had to pay a hefty fee to even get in, a lot larger than other rentals around. We were told it was inspected and cleaned, and it had clearly not been walked into in months. Dust and dirt covered floors, with dead roaches and other insects. First few months were okay, other than certain neighbors and the HOA being a pain. Recently, our AC went out. Today marks a week. By law, they have 14 days to fix it, and then I can take it to magistrate court. I intend on doing so since Conrex clearly only cares about their money, and not their tenants or property. Brittany, our maintenance dispatch, reads solely from a script (understandably many people do this to avoid getting sued) but in doing so refuses to take accountability for the company not doing squat to actually FIX the issue. Their HVAC company has come out 2-3 times in the last week, and have yet to fix the problem. Texting back and forth with the tech, the "problem" he fixed made no sense, not in the problem itself, but led more questions as to why they did what they did the first time coming out, but instead of replacing the switch in the unit like he should have done, he just deleted it from the board completely, tied some wires together so it would work, and DID NOT put a new switch back in. The "landlord special", if you will. They literally cut corners anywhere they can, and know that by law in SC we technically don't need AC. Well, guess what, by law we do have to have heat, and you do have to upkeep these systems. So what you don't fix now, you will have to fix in 2 months when it's freezing outside. Just pure stupid. I have found 5 other lovely women in the area who are either having this same issue, or living with black mold, and the company again, does not care. I have met families who are physically ill due to their negligence, and although they can decide to ignore us individually, there is power in numbers, and we do plan on taking this to the news, and wherever else we can, because nobody deserves to live like this. I should also add, that Brittany tried telling me that my AC problem was due to a "high heat index". I was also told that if somebody came out, and found no issue like she said I had, I would be charged $100. Well... if you guys fixed it the first time you wouldn't have to come out multiple times. I've worked in HVAC my entire life with our family business up until the last couple years. Any time that happens, you should only have anywhere from a 2-4 degree difference. Anything above that, there is an underlying issue. I have only spent MAYBE 4-5 days in my house this month, and am still going to have to pay rent to these greedy people. I have an infant and special needs animal. Both have come close to dehydration and heat exhaustion. The infant developed rashes from pouring sweat all night. After that, I had no choice but to leave. To finish, don't rent from here. No matter how low the rent, how pretty the house, a free month of rent, etc. you will save yourself more money and time in the long run. And if you have been wronged by this company, reach out to me if you're interested in spreading the word. SC may have few laws when it comes to renters rights, but the few we do have, we are fully entitled to, and should not be forced to live in mold filled hot slums, and staying in hotels/with family because these homes are uninhabitable. Also, if any news outlet is reading this, and wants to reach out, I welcome you. There are 6 of us that have pictures, videos, proof of being hung up on, maintenance requests going on for months, or being categorized as completed when nothing was done. Our children deserve better.

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Charleston Property

Charleston Property

(59 reviews)

West Ashley

Military renters beware. We rented from them for three years due to a tough housing market when we…read morewere assigned to the area, making it close to impossible for us to buy a house. They charged us a ridiculously high rent, for what was a mediocre house in serious need of updates. The main issue was that they consistently refused to make sufficient repairs on the ac system, despite about 10 notifications we gave them that it wasn't working properly. We were ignored and then gaslit on multiple occasions, being told that it just feels warmer because it's summertime (even when it was only April!). When we could finally convince them to address it, they were only interested in the cheapest possible temporary repairs each time. We spent many days in an 85+ degree home with small children waiting for them to show us any thought or concern. But then when it came time for us to move out, they made a $900+ repair to the ac the week after we left and charged *us* for it by deducting it from our security deposit return, claiming it was our fault that it broke, which was not true for many reasons. Not to mention they nickel and dimed us for every little thing and conducted the pickiest move-out inspection I've ever seen. They also tried to charge us for carpet cleaning even though we provided proof we had the carpets professionally cleaned. They finally agreed to return that specific charge after we filed a dispute but still refused to not charge us for the major ac repair. We've rented multiple times and this is the worst we've been treated. It seems like they intentionally take advantage of people, particularly military, who have to move frequently. The way they treated us was just shameful.

Please, for the love of god do not use this property management company. We were let out of our…read morelease because they were in breach of their responsibilities as a landlord after threatening to sue them - think refusal to fix mold and flooding. After it ruined our washer and dryer we were done and sought out a lease break. When moving out, we had an employee tell us that this is the second time they've had to break a lease at this house because of mold and water damage. They have a clause in their leases that state if you pay the lease break fee, you have to pay rent until they re-rent the place which they were trying to force us to pay before threatening litigation. Not only that, when you move out, they want you to pay a professional to paint the house. We did not have a single thing beyond normal wear and tear and they are trying to charge us $1270 for the most insane things. We told them we would pay $175 which is what we think was fair on that long list and instead they are using their 3rd party company Rhino (that has multiple class action lawsuits against it) to come after us for money. They are truly only out for money and will screw over a tenant every single time. I am appalled that this company is even in business still. I have email documentation of every single thing I have stated in this review and included images of the flooding they refused to fix and the resulting floor issue due to moisture damage.

Daniel Ravenel - Our Property Management Team!

Daniel Ravenel

(18 reviews)

West Ashley

From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!

Boneworks Property Management

Boneworks Property Management

(8 reviews)

Cannonborough

Unbelievably horrible experience renting from Boneworks - DO NOT give these people your money. Day…read more1 I walked into a dangerous roof leak through an electrical light - was a total fire hazard! Thousands of dollars in damage and they will not pay a dime. They also didn't help pay for a hotel, storage, moving costs...they think that giving my security deposit back was above and beyond...They are now withholding rent money that was paid PAST the day they terminated my lease. But wait there's more... the day I discovered the damage, the real estate agent Kyle also did a walk through of the unit with a prospective buyer and somehow missed my soaked mattress, rug and the dead lizard on the floor? Both Hamilton and Kyle have been more than unresponsive - they've just straight ignored me. I have emailed the company and Hamilton multiple times and gotten zero response. This company is negligent, unethical and honestly just straight cruel - do not, I repeat do not trust them.

Never in my 7 years of living in Charleston have I dealt with a property management company as bad…read moreas Boneworks. Extremely unresponsive company and very rude. They could care less about their tenants. Upon moving in, our house was infested with fleas, missing electrical sockets, broken kitchen moldings, dirty bathrooms and windows, a broken door, dirt caked on the walls. We also had a horrible termite infestation for months to the point where they would be crawling on us at night or get into our belongings. Numerous work orders were placed and texts were sent to address these issues. These requests were not even completed a year later. The house still has a termites, flea issues and black mold. Kyle and Vinny are the most unresponsive, unorganized property managers, spending too much time posting listings on Facebook instead of handling their current tenants needs. The ceiling in my bedroom in started to continuously leak and damaged my belongings, they seemed to care less about this issue. I just had a serious surgery and couldn't do anything to stop the leaking. I tried contacting them over a 2 month span to address this issue, but my phone calls, texts, and emails were ignored. Eventually, after months of pleading they finally fixed it, blaming the delay on the landlord. They could care less about their tenants, they only want your money and to have their properties filled. I'm so glad I'm no longer a tenant with them. Avoid at all costs.

Conrex Property Management - propertymgmt - Updated May 2026

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