AVOID this company. Their techs are low IQ and only intent upon selling overpriced maintenance…read moreplans and recommending a duct cleaning service. I had them out on August 29, 2025 because my furnace was not producing heat and could not hold a set temperature. Yet, when they arrived and turned the thermostat on, it happened to produce heat and all they did was let it run while yacking and saying they did not know why it did not run for me. They did not find any cause, left me with no warranty, did a lackluster maintenance check, changed the humidifer filter on the furnance, criticized my whole house filter system and charged me $400 for nothing. They also failed to let me know they charge a 3% fee for using a credit card. I could have wrote a check. I complained to the office that I was not told of their policy and the owner did refund the 3% charge. Into September and October the same furnace trouble kept happening until I called CHIPPEWA HEATING & COOLING at the end of October. A GREAT COMPANY, the problem was pinpointed and a new pressure switch solved my furnace woes. Call CHIPPEWA. Fair pricing, too.

The technicians are very knowledgeable about the different systems that they work with for their…read morecustomers. Their service fee is reasonable compared to other companies. Also, I have been using them for over 30 years in my homes. Every year, I have them check my AC and furnace for the seasons.

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

Choice Aire was a great find when I started looking for a new furnace & AC. Their people are…read moreprofessional and helpful, and they went out of their way to provide fantastic service when I was in a bit of a crunch. I'd give them 6 out of 5 stars if I could. Buying a HVAC system is complicated and expensive, but at least I had a little time to do some research. Here is what I learned: 12 years ago we bought a new HVAC system from a different dealer from the Kent area who maintained our previous furnace. At that time, I didn't know a good HVAC installation from a bad one, nor was I wise enough to do any research. Therefore, we bought what they told us was a "great" new Amana unit (although it proved to be somewhat of a lemon). This time around, I DID do a bunch of research when I learned that the Amana furnace's secondary heat exchanger was beginning to plug up and was failing. All articles I read stressed the same thing: the installation is even more important than the equipment you buy. A poor installation will shorten the lifespan of any HVAC unit, regardless of brand or price. Even before I found out that the not-so-old Amana unit was dying, I had discovered that its installation was done poorly. During a recent renovation, we found that there was a lot of air leaking behind the furnace/AC unit because the installers hadn't sealed the ductwork well. Also, the company that sold us that unit hadn't installed an exterior fresh air intake for the furnace. Later on, even their own service guys told us that their installers should have done so, and it was contributing to some problems. The point I'm making here is that the installation of my previous HVAC system wasn't done well, and after 12 years, the furnace was dying. Now for the good news: A few of my neighbors recommended Carrier: top quality equipment, but expensive. Fortunately I learned that Bryant and Carrier are made by the same company, and that most Bryant systems are IDENTICAL to the Carrier brand, but at lower price; just different nameplates. I even found a website that listed Carrier and Bryant furnace and A/C model numbers side-by-side so you can compare apples to apples. When I looked to see if there was a Bryant dealer anywhere nearby, I found Choice Aire right here in my neighborhood of Ellet. I stopped in at their office and got some excellent information from Jennifer (who's very knowledgeable) at the front desk. As we chatted, owner Eric Morrow returned to the building & offered to come over right then to look at my situation. Eric gave me a VERY good price, and squeezed my installation into their schedule as soon as possible. Also, he pointed out all the installation errors in my old system, and told me exactly how they would correct them. And they DID. Choice Aire saved me a bunch of money on the SAME system I had been planning to buy from Carrier. More importantly, their installation was excellent. They also included a flush mount vent that finishes off those pipes outside... something nobody else even offered. Normally you just get ugly, exposed PVC pipes sticking out of the house. Another important consideration... their sheetmetal work is done beautifully- neat, sealed well, and sturdy; they even sealed existing ductwork. The sheetmetal was cut with precision on a plasma cutter in their shop. In fact- my old company's salesman also gave me a quote to replace the Amana, and bragged that they can do all their sheetmetal work right in the truck with no need to wait for it. Well, their previous worked looked exactly like that- cheap, quickly done, with large flat surfaces that tended to vibrate and boom. Choice Aire did a much more professional job, and I appreciated that Eric himself came to give the installation a final inspection. Furthermore, we are more than happy with the efficient and quiet Bryant furnace.

Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and…read moreBrandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes.

Martinov replaced our AC at a price significantly lower than multiple other quotes. The work was…read moredone promptly and (so far as I can tell) very well. We then needed to have them come out for an emergency furnace repair this winter. Not only were they there in less than an hour, they also were able to make the repair (cleaning the flame sensor) without any unnecessary charges or hassle.

So when you're looking for an HVAC contractor/ repair facility, what's your ideal?…read moreMine is one who is honest, has the customer's well-being driving his recommendations, is conscientious, fairly priced, and "owns" his work. I don't think I can say enough positive about this firm or it's owner. My whole house air conditioner's compressor died. He said he could replace the compressor, but this is the last year parts would be available for this unit, ( it's gotta be 25 years old.). It would cost about half of what a new unit would cost, and any future repairs would likely not be possible. We went with the new unit. The next day my house and yard were swarming with HVAC guys. One team replacing the unit outside, the other in the attic removing the old coil,evaporator pan, etc. and replacing them with new. There were, at various times during the day, two company trucks and three private cars parked in our drive, all engaged in the job. Finished in one day, a technician dropped by the next day to check out how things looked in the attic, ( I found out later it had to do with the drainage of the pan and such.) Unfortunately as we had just experienced a huge rare August cool-down, we hadn't turned on the air as of the time of checkup. The next day the heat returned the air went on and all was well until my wife went through the room below the newly replaced coil and pan, and the ceiling was dripping water and sloughing the plaster topcoat from the ceiling. The evaporator pan was not draining properly. Despite the fact that it was about 8:20PM, the contractor raced over, rigged a temporary fix to drain the water outside, and said he would take care of the cost of the repairs. The drywall guys are scheduled to come Monday. So this contractor knew enough to do a drainage check the day after the install, but as luck would have it, the check took place before the problem could have appeared, due to our not having turned on the air, and rather than trying to turn the "finger of blame" towards me for whatever reason, he was appreciative that I wasn't yelling and screaming about the damage, and just said he'd cover the expense. Kudos to him and his upbringing for being honest, forthright and acting with integrity regarding the entire affair. He's definitely my "go to" guy!

I have used Summit heating before for some minor repairs and they were great. So when it came time…read moreto replace my furnace and A/C unit I went with them again. The owner Dean is great and laid it my options and was very responsive with call backs. The guys he sent were right on time, which never happens. They were professional and cleaned up all the trash and took all the old stuff with them. The units look great and work great. They also have great warranties with the work and the units. I wouldn't go to anyone else and I wouldn't tell anyone else to go anywhere else. Great pricing and great work.

Recently had my home air conditioner worked on, it has been giving me problems for a while…read moreBarberton Heating and Cooling was a little late because they were awfully busy but they still managed to make time for me and they were worth waiting for, instantly found the problem and fixed it, reasonable rates and will deal with them again

I have had A & L service and repair my furnace and replace my old central air conditioning. They…read moreare always prompt, professional, and priced fair (and below the other area companies I have used in the past).

I have used A&L for over 25 years! They installed my central air, a new furnace, central air and a…read morefurnace for my apartment, as well as converted my mother's old fuel oil furnace to electric. They are dependable, on time, courteous and fair. Jim has been the same tech to come to our rescue many many times!!! Kudos to Virgil, Chuck, and their entire crew that "keeps the heating and cooling" on in our house!! I would, and I have, recommended A&L to friends and family.

This company was a pleasure to do business with. From my…read moreinitial call ,to the tech that came out ,to the payment after my new furnace install everything was perfect. They were all professional, prompt and informative. Cleanup was great. I would give them more stars if there were more available. Happy with price.

We moved back to the state and had a new furnace put in by the same people on the old one because…read moreit's all we knew. Everything went wrong because of wrong insulation we have a home warranty we bought so we called and East Ohio came out. They fixed it and then were out again twice to work on our air. I am a GC and your co. Is only as good as your employees. There's are fantastic. Especially Matt. Being a contractor I wa curious and hung out with home the entire time. He's clean efficient and thorough and we couldn't be happier. We are going to be building a new house across the street from where we are and will be calling these guys for our new system. In a world of just "good enough" glad to see pride in one's work and a job done right.