I've held off on writing this because I genuinely want to support small businesses. I get how hard…read moreit is--I'm a mom, a nurse, and an entrepreneur too. But after more than two years of trying to get my tattoo finished and five months of active follow-ups, I need to speak up. In April, I booked an appointment with [artist name] for my birthday. She canceled two hours before because she was sick, which I totally understood. Life happens. She even promised extra time and said she'd "make it right." That felt fair. But then... silence. For weeks. When I tried to reschedule, she offered me a date after I'd already told her I wouldn't have childcare. I had to rearrange my whole life to secure a sitter for May 23--and then she canceled again. This happened three times, all cancellations on her side. After months of being ignored--texts, Facebook, even TikTok DMs--I reached out to another artist at the same shop just to be heard. Suddenly, I got a response. We finally got a new appointment for September 6. Then came more red flags: * She asked for a deposit I had already paid--twice. * I sent screenshots to prove it. She still didn't update it until the week before. * I asked multiple times how much to bring. She didn't answer until less than 24 hours before the appointment, and now said $200 without counting the deposit or the promised extra time. The night before, while I was hosting my daughter's first birthday, she messaged to move my appointment. I didn't see it. The next morning at 9:51 AM, she said she couldn't be there at 11, my confirmed time. I was already on the road and had childcare secured. When I arrived in town and realized she wasn't even there, I told her how frustrated I was. She said I was canceling. No ma'am--I was on time. She wasn't. I ended up turning around and going home, out hundreds in childcare, gas, and cash I had pulled just in case. And when I asked for my deposit back? She sent me $25--less than half of the $55 I originally paid. Why I'm Sharing This This is not just about a tattoo. This is about boundaries, professionalism, and respect for people's time, money, and mental energy. Small business or not, if you can't handle your books, honor your word, or communicate with clients, it's not the client's fault. To anyone thinking of booking here--please be aware. I genuinely hope she grows and improves her process, but this ain't it. (I originally posted this as a review on FB but it was deleted and then I was blocked. Multiple people reached out to me within the hour though with the same conversation. They ended it with "I thought it was just me.)

I would give more stars if I could. Clean, professional shop, with top notch artists. Awesome…read morepeople and atmosphere, and I can't express how talented the artists are. I will revisit this review with pics, when my sleeve is done. Jessi is an absolute legend!

Went there to get a tattoo. Got a tattoo. 10/10 great price, great work. Vibe was vibing because…read moreYelp makes me specify.

Would not recomend. I walked in showed the artist what i wanted he said he could do that no problem…read morewe scheduled for the next day. I was super excited i finally had the money to finish off some of my tattoos. I showed up he was working on a client he looked up and said " i dont want to do your tattoos" i said what? Again rude he says " i dont want to do your tattoos". He was with a client so i just said ok and left. SO UNPROFFESSIONAL and i would not recomend this shop to anyone.

Great tattoos from great artists who are willing to workshop ideas and create amazing ideas and…read moreartwork for their clients! The vibe is relaxed and feels like everyone's just hanging out:)

Pretty rude. They act like your a burden for coming in when the shops empty and wanting something…read morepermanent on your body. Would not recommend this place absolutely disgusting attitude

I've been to 405 ink a couple three times. Roxy takes real good care of me. She's quality artist…read moreand she knows what's going on Roxy rules. Just got a great sense into detail and a tender touch.

We trusted Roxanne with an important tattoo for my spouse, and while she initially did a good job,…read morethings quickly went downhill. She wasn't familiar with tooled leather designs, so as a digital creator, I custom-designed the tooled leather piece myself to ensure it was exactly what we wanted. Unfortunately, she completely butchered the tattoo, to the point that we had to go to another artist just to fix her mistakes and finish the tattoo. To make matters worse, she has since used MY ORIGINAL DESIGN on other clients without my permission. This is not only unprofessional but also completely unethical. I would strongly advise anyone considering Roxanne at 405 Ink to think twice before trusting them with meaningful or custom work. Might not truly be custom.

Came in to get a piercing. The young lady talking to us about what earrings to get was very rude…read more Didn't explain to us what she was asking so I wasn't sure what she was talking about. She even talked to coworker rudely also. It felt like she didn't want to help us but had to.

Went in to get my naval re-pierced and ended up piercing a whole different spot due to some issues…read morewith my old piercing and it being done incorrectly. The people were very professional, helpful, & friendly. The guy took the time to explain my situation thoroughly and while I was getting the piercing another sweet artist tried to keep me distracted and I really appreciated that.

Josiah is professional, kind, and a great artist. Everything felt safe, clean, and comfortable.read more

I cant believe anyone could have anything nice to say about this place!, they were rude as hell…read moresome fat guy with a beard trying to get me to wait for a tattoo artist to show up! and he smelled and they had carpet! really?! I just moved here from California and I have a lot of tattoos I don't know were I will go but it wont be to this germ factory with smelly people that is for sure!

Tried going on a Wednesday and got there about 10 minutes before open. I waited until 6 and not one…read moreof them showed. Even tried calling to see if anyone would pick up and went to voicemail which even said they were open Tuesday to Sunday from 4:30 to midnight. If they planned on not coming on a day they're supposed to be open, the least they could do is put a sign up

absolutely amazing job! loved my tattoo as well as the service itself, good prices…read more Tattoo attic Billy was more than welcoming and did such an amazing job making sure placement was perfect etc.

I have been a customer of Michelle's for close to a year now. I have been getting lash extensions…read morefor over 10 years. I am incredibly picky about who I select and how I want my lashes done. With that, I am also a very, very loyal customer. I knew after my first session that I was going to come back over and over and over again... And here we are today! Just got my fill this morning. You are with an absolute top-shelf, five-star, expert in the industry by coming to Michelle. She takes excellent care of you because she listens, runs a beautiful store, and genuinely has a heart of gold that cares about people.

I booked a full day of pampering and I'm super satisfied with my results…read more I received a Dermaplaning & HydraFacial combo. A full set of classic eyelash extension and under arm wax and I've already rebooked my future appointments.