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Conn's HomePlus

1.5 (29 reviews)

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8 years ago

Best place to shop in Parrelan for furniture great customer service friendly staff easy financing definitely will be back

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American Furniture Warehouse - Don't buy front this store everything will be broke .

American Furniture Warehouse

2.4(151 reviews)
9.0 miClear Lake
Established in 1975
Family-owned & operated

We went in with our minds set on a certain couch and ended up finding something we loved even more…read more Gabe Young was the associate that helped us and I would go back to him in a heartbeat! So incredibly helpful!

I am requesting to speak with someone at the corporate level regarding an ongoing issue with a…read morecouch we purchased approximately one month ago. Since the purchase, we have experienced numerous problems and have had the couch exchanged five separate times. At this point, we are seeking appropriate compensation for the continued inconvenience. Each time we contact customer service, we are told there is no one higher up available to speak with. As someone who works in sales, I find that very difficult to believe--there is always a next level of escalation. Being offered a $200 credit on a $3,500 purchase, after everything we've dealt with, feels extremely inadequate and frankly quite insulting. In addition to the repeated issues with the product itself, we have had to miss work multiple times to accommodate delivery windows, all while working around your company's schedule. The overall customer service experience has been very disappointing, and we have not been provided with any meaningful resolution or a way to connect with someone who has the authority to help. Please advise on how I can escalate this matter to corporate or to a manager with the authority to properly address and resolve this situation. I would appreciate a prompt response.

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American Furniture Warehouse - Furniture set assembled.

Furniture set assembled.

American Furniture Warehouse - Packaging for shipment

Packaging for shipment

American Furniture Warehouse

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Hidden Treasures - New furniture added to the showroom floor every Monday & Thursday!

Hidden Treasures

2.0(22 reviews)
0.7 mi
$$

I make hand crafted sterling silver jewelry. The due to the commission alone I was losing money on…read morethis deal but thought that the exposure would help my business. They lost over $1450 retail value of handmade jewelry from me (Priced when silver was still less than $40 an once). When I had gone in to pick them up after 3 months because I needed to reprice them because of the rise in silver prices, they told me that they never priced them or put them out on display, and that they now could not find them. The owner (who pretended to just be an employee) kept telling me that the employee that i had dealt with dropping them off was actually the owner and I had to deal with her. I have returned to the store multiple times over the last month to try and figure out how to handle this but have been constantly lied to, misdirected, and attempts to gas light me into thinking i never left them or already picked them up. My receipts do not reflect that, and the actual owner (Tammy) claimed they didn't keep any kind of receipts for consignments. The owner has consistently tried to blow me off and was not even willing to compensate me the wholesale price or even offer any kind of compensation at all and told me to take her to court. It had been over a month since I first went in to try to collect my merchandise. It was not until I wrote a scathing review that they were magically found. My items have now been returned to me. Christi, the employee at the store has been as helpful and courteous and kind as anyone could ask. She went out of her way to try and find out what happened to my merchandise. Tammy Aillon, the owner, on the other hand, lied to me, hid behind her employees claiming they were the owner, whom i needed to talk to but were not there that day (on multiple days)., she literally hid from me in the back of the store to avoid having to deal with the issue. And when I finally pinned her down as the owner and person actually in charge, she basically told me to it was my loss and to take her to court if i wanted to do anything about it. Christi offered to try to find some way to pay me back, because the owner is such a POS, but I was not going to take her money when it is the store owner's responsibility. And the fact that Tammy was even willing to consider letting her do that instead of stepping up and taking responsibility as the owner, makes me sick at how easily she would throw her own employees under the bus. And to try to get someone making slave wages at your store to take on the financial responsibility of your store's mistake is just reprehensible. I am also disabled and try to sell my art to try to make a little extra just so i can survive and afford my meds and what not. As a business owner, to tell someone struggling just to survive day to day, or anyone for that matter, that you lost nearly $1500 of their merchandise, you've had over a month to find it, and that they just have to deal with the loss is despicable at best. Kristi, thank you for doing all you could. Tammy, I hope you have the day you deserve. And now they even have the audacity to be advertising for a boutique type store looking for artisans and what not. Calling All Vendors! Hidden Treasures Pearland Boutique Market Launching January 2026 We're excited to announce the upcoming launch of the Hidden Treasures Boutique Market -- and we're looking for 25-30 unique vendors to join us! If you're a small business owner, artisan, or boutique seller looking to showcase your products in a vibrant, welcoming space, this is your opportunity to shine. Applications are now open for our January 2026 debut. Location: 3218 E. Broadway St., Pearland, TX 77581 Phone: 281-485-0404 Stop by to inquire in person or reach out for more details. No artisan can give up 50% of their sale and not lose money just in materials! I will never do business here again. Would not recommend it to anyone else to sell anything through them unless you are just desperate to get rid of it and don't care what you get for it.

Thieves. They will put items employees want in the back until marked down; cut and hack valuables…read moreso they themselves can purchase. OR they just flat out steal; like the jewelry I brought in and saw on Betty's fingers a month later. Never paid for.

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Hidden Treasures - SUPER SALE!! Come see us this weekend for 20 % off ALL accessories and 10 % off ALL furniture! Open Saturday: 10-5 pm Sunday:1-5 pm.

SUPER SALE!! Come see us this weekend for 20 % off ALL accessories and 10 % off ALL furniture! Open Saturday: 10-5 pm Sunday:1-5 pm.

Hidden Treasures - Nice selection of accent chairs available.

Nice selection of accent chairs available.

Hidden Treasures - Upscale consignment furniture and home decor

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Upscale consignment furniture and home decor

Conn's HomePlus - furniture - Updated May 2026

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