An excellent shop. The staff are very friendly, helpfull and warm. There are great camera and film selection. Prices are very reasonable. I would highly recommend this shop. My favourite camera shop in Dublin. read more

Them guys that are working in there are very friendly and helpful. I've finally saw a shop where people actually love their jobs. read more

tl;dr - I was clearly not buying anything expensive and asking a lot but was given great service. I stopped in after work, just before their closing at 6:00, and was quickly helped. I was looking for a replacement screw to match a camera and a tripod head plate, and the sales attendant knew exactly what I needed upon looking at the two pieces. After he fetched screw, which was only €5, I asked if they carried any tools to remove a stuck filter ring from my camera lens. The attendant went to the back and, to my surprise, came back with only a USB cable. Rather than trying to sell me anything, he showed me a quick trick to remove a ring with just a cable. Looking around the shop and the level of service they were providing other customers, I would definitely consider shopping with them for other camera needs. read more

Upgrading my review to five stars. I went in for a few things: a UV protective filter, a lens cable and a new lens cap. I bet the old one will turn up, now I've bought a replacement. Incidentally the replacement is second hand but they only charge me 5 EUR and its actually better than the cap that came with the camera. Again the customer service was helpful and not pushy. Highly recommend Conn's. read more

Conns Cameras - A UV protective filter, a lens cable and most importantly a replacement lens cap (2nd hand, but good value) - Photography Stores & Services Near Me - Dublin 2, D

Back when I started college my entire photography class was marched up to Conn's in order to get ourselves kitted with some cheapo second hand cameras. The guys there were really friendly and definitely know their stuff. We got pretty good deals, and they valued my repeat business. I did have a bad experience, in that I was given the wrong film once, which took 12 days to process. And my photography assignment was due in four. I didn't find out til after my photos were taken. Melt. read more

If I could give a zero star rating I would! Not only are the staff rude to customers,but rude to each other as well. I have heard staff talking about customers in a negative way after they have left the store,loud enough for every other customer to hear which I think shows a serious lack of respect. Never helpful to anyone who doesn't know anything about cameras,I often see people fobbed off and if the staff do decide to help they usually talk down to the customer. Even when you do know what you're talking about,if you're not over the age of 30 and a full time professional,in my opinion they don't want to hear from you. I rented a lens there recently,I came in on Friday to make sure I got the correct lens for the following Monday as it was impossible to find someone competent enough to do this over the phone. Arrived in on Monday to find the lens had gone missing, which I couldn't believe!I think this store seriously needs to brush up on its idea of customer service. read more

Don't be put off by the showy displays and ritzy graphics at Conn's Cameras. I often think this gives the impression that they are charlatans, as is often the case with camera related services, but they're not. Conn's provide services that are really hard to find nowadays. They can develop any type of film you care to bring them, including that bizarre 120 format film in that hip plastic Diana you got at Urban Outfitters. As well as stocking all the new cameras, they have a good selection of second hand wares and will rent camera and video equipment (including sound gear) at rates no more extortionate than anywhere else. There website is kept up-to-date with all the prices, stock and rental rates, which is rare and very handy during camera related research. I think this is (borderline) my favourite camera shop, I would also check Gunn's and the Camera Exchange on Camden Street to see if they have any deals before splurging. read more

Conns Cameras - From: www.connscameras.com - Photography Stores & Services Near Me - Dublin 2, D

Given that I am the son of a photographer I really should know more about cameras, but my knowledge is sparse and if it were not for the auto setting on my Nikon DSLR I'd never get a decent picture out of it at all. So going into Conns is a bit of an education, an occasion, a treat and indeed an experience. .. Firstly it is worth noting the shop is about the size of a postage stamp and has about 14 staff (and I'm not exaggerating), you get the personal touch, you get learned instruction and valid advice. They won't sell you a camera you don't need, they sell you the camera that best suites you. Also worth noting, they take trade ins and have a small selection of 2nd hand stuff which is priced to go, I got a very nice lens for my Nikon and it didn't break the bank.... had I bought it new, it would have! read more

An update on this. The store got in touch with me privately, asked for details of the incident, apologised and addressed it with their staff as well as trying to make amends with me directly. Although it shouldn't have come to this, better late than never and a good example of turning a bad experience into a good one. What impressed me most was the fact that a customer who was spending relatively little was followed up on and the issue was given the weight it deserved. The power of the internet? Maybe, but I would like to believe that it would have also been done had I complained over the phone. read more

The lads in Conns are partly responsible for getting me so interested in photography. They've a great passion for cameras and know absolutely everything there is to know about every product they carry, and more. It's also a handy place to check out for second hand pieces. One thing that does bug me is that there's no orderly queueing system and this drives me insane. When the shop is busy (which is most of the time) it can be tough to nab one of the sales guys before somebody gets in before you. I usually visit early morning on a weekday to beat this! They're a little more expensive than other stores or buying online but they offer good warranties and after-sales service, if needed. read more

Great experience at Conns during my trip to Dublin. My DSLR had been giving me a lot of trouble, wasn't focusing and often couldn't depress the shutter, and I was really anxious to have it functional as I planned on shooting quite a bit. Everyone at Conn's was incredibly friendly and eager to help diagnose my problem (especially nice because I was there for diagnosis, not necessarily to buy anything). The first person to look at it was a bit younger and couldn't offer much help, but when they called for one of the more expert camera guys he immediately diagnosed the problem. They let me try multiple lenses on the camera and try my lens on other bodies until we had it all sorted it out. Even though I didn't purchase anything (EU prices are fairly high for electronics compared to what I could buy in US), everyone was as friendly and helpful as if I had bought a new camera. Highly recommend. read more

I found out about this little place through a photographer as I was interested in buying a good camera. Conns to a great deal of new and trade in cameras ranging from the little and cheaper ones all the way up the professional ladder, along with all the accessories to go with them! All the guys who work there (and from what I saw on my couple of visits there it is all BOYS) not a woman in site, know what whey are talking about and are incredibly helpful and knowledgable. I just made my biggest purchase of my life, and bought a camera I had been dreaming of for many years and was sooooo lucky to find one second hand here. When I went to pick up my camera last week I was very well looked after, these guys treat you as a customer but also know that you are the one that is supporting their business and in turn offer fantastic customer service, advice and aftercare service. The shop is packed with photographers every time I go in and its great to see that fabulous customer service mixed with great products is still a winner. I will certainly be back as soon as I have more money to spend on lenses and would highly recommend this place to anyone in the field of photography whether amateur or professional, whether you are purchasing or just seeking advice. read more

I was very happy with the service I have received at Conns cmera. I walked on a busy Saturday afternoon with my 2 weeks old daughter for her really first passport photo and they did great. One of the guy took the picture and another one photoshopped it to erase my fingers ( holding her head) and any shadowing. They did quick and at a really good price. It is not always easy to keep a newborn happy but they are use it. I will definitely come back for any camera matters. read more

They always have what I need. And they remember me by face! :) Their customer service is second to none. True, sometime you have to wait, the queues can be quite long. I am a film photography convert and so I have lots of film rolls to develop and scan. Conns has a reasonable variety of negative 120 films for my medium format camera, and they offer 1-hour dev&scan service for all c-41 films. I could use a price drop in this area though, €15 quid per roll is a bit expensive in my view... read more

I ordered Lee filters for our Nikon 14 - 24 mm lense from Conns Cameras in Dublin. I had several questions I needed to know the answers too before I could order and I must say that the service from Conns (Bob) are excellent. We are a real estate agency based in Spain so the order had to be shipped from Ireland to Spain. The shipment and packing very good. Conns cameras deserve its five stars, highly recommended! Regards Kristian Fredriksen www.luzmed.com Real Estate agents in Albir Spain read more

I would consider this shop as one of the few shops in Dublin where both pros and amateurs find something to suit them. They offer a large selection of services from regular printing to outsourced specialised film development and their selection of products is pretty good considering the size of the shop, along with a decent 2nd hand section. I'm not crazy about Conns though, I find them pricey and their opinion is biased, not really based on what a customer need but on what they have and where they get the best margin or whatever else it is, I was surprised by that a few times. I guess that's just a personal taste. read more

Great customer service and a wide range of camera equipment. The people were really knowledgeable as well. They will take care of all your camera needs read more

Looking for a passport photo? Highly reccomend. They'll google the specifications for the country you need and hand it over in any format. My first photo was rejected by the crappy online passport system so they re-took the photo for free and even emailed in exactly the right format for the upload so I didnt have to drop in again. Now thats the extra mile customer service that makes you smile! read more

I'm a wee bit surprised at the various negative reviews of Conns. I've been shopping with them for years and always was welcomed by the staff who are uberknowledgable but in no way condescending. What you must bear in mind is that this is one of the busiest camera shops in Dublin and as is obvious by their display they can deal with the pros. So it makes sense then that they really can't take the time to explain the minutiae of camera operations to every Saturday shopper. If you need film processed save yourself the journey and pop it into your local Boots. If you're looking for that special camera and expert advice about components then Conn's your man read more

Excellent service. Always helpful friendly staff. Their knowledge can't be surpassed. Polite, personable and efficient. You simply can't go wrong here. If they don't have it they will source it. Sometimes I just stop in to look around and have a chat. Even when exceptionally busy they will look after you as though you are the only customer. read more

I think this shop is one of the best shops in Dublin. Very helpful and friendly. I'm tired of shops where I actually know more than the staff , I found they really knew their stuff and could point me in the right direction. The prices are fair. I bought a gopro and had a few issues updating the firmware they totally helped me out no problem. This is now my go to shop for all my camera needs. read more

I went there to take a photo for my EU (non-Irish) passport and loved the place. I first sent them an e-mail to make sure they cater to my country's passport photo requirements and got a fast, polite and informative answer. The shop itself was surprisingly small and buzzing with people on a Monday afternoon (it was literally packed!) but nevertheless I got my photos in 15 minutes, including waiting time. It cost me about 10 euros for 2 photos which is significantly less than some other places I researched for the same service. The reason I'm not giving 5 stars is the fact that they didn't have a mirror for one last look and quick hair brushing and the photo was taken right there in the shop room in the middle of other clients, some of whom were craning their necks and looking on with great curiosity, which made me a bit uncomfortable. The gentleman who took the photos was very friendly and professional though and didn't mind at all if I asked for extra shots to choose from. Also I really admire how fast the service was, considering that they had around 10 clients in their small store at this moment. If you need an international document photo, this is the place to go! read more

I was there a couple of times. Most of the time the shop is busy. Some customers are just there to show off their equipment. Who goes shopping (3 shopping bags) with a DSLR, 300mm telephoto lens and a flash attached? They have a relative good range on products, compared to other stores. The shop is pricey. Even the second hand stuff. Some used equipment costs nearly the same as new. The sales stuff is rude to each other. Also I've heard staff talking about customers in a negative way. read more

I am genuinely sorry to have to review this place poorly but I agree with other posters about how rude the staff are, not just to customers to each other! They must have a good camera sales service as the shop is always heaving. However their photographic/digital service is a total rip-off. They tried to charge me €5.00 for converting ONE old-fashioned slide to a jpg. Are you kidding me?? I rarely question prices - I probably should a bit more in truth - but I complained this time around and they gave it to me for €3.00. Also a rip-off in fairness but it was a bit of an emergency situation. Go to Gunn's on Wexford Street, way better service and cheaper for the same services. read more

Visited Conns Cameras for passport photos..Friendly staff, quick service, and professional quality photos! Highly recommend this place to all :) read more

Dropped in a month ago or so. Basic service for two Nikon digital SLR cameras, one of them obtained second hand with obvious soft-foreign-objects just in front of the viewfinder. The staff were professional and even advised against taking the trouble after inspecting them, but I insisted. They let me know it was against their better judgment but were polite about my preferences. Both units were back in my hands in just a few days, and the second-hand one with the shmutz in the optics path was clean as could be. So all-in-all efficient and professional service even for a stubborn customer like me. read more

The first time i visited Conns camers [i traveled up from the country] and when i saw the crowd of people inside the shop I thought I would have the wait a long time . Then I thought I should have made an apointment, but I was wrong. The wave moved so fast I got to the front so quickly as the staff were so well trained the more experienced ones were serving three at the same time...truly amazing.For the best photo tips talk with Paul if is still there. But thats a long time ago I find it hard to get to dublin city recently and often wonder is it much the same in Clarendon St since The Bell closed,if only i could get film for my Instamatic I would be a happy snapper. Well all I can say is to wish you a happy F22 day and do support independant traders. read more

Found just what I needed at Conns Camera! The customer service was excellent and everyone was very friendly and knowledgable. Thank you!

I have used (and recommended to many!) Cons Cameras for many years buying new and used camera equipment from them. Their customer service is consistently professional, friendly and very efficient and their prices highly competitive. Cons a bustling little shop full of interesting and useful camera products - they also have a great camera repair service which has gotten me out of trouble a few times too! read more

A nice, little but well stocked camera shop in the heart of Dublin's city centre. The staff are helpful and friendly but a little too geared towards selling you something, even if you don't need it. On the odd occasion I've caught the staff member out when asking about an item. I've always been happy enough with any photographs I've had printed here, but my college lecturer has mentioned their prints are of a lower quality to other photography shops in Dublin. A little pricey but second only to the magnificent John Gunn Camera Shop on Wexford Street. read more

not a huge fan of this store. the staff are rude and snobbish, and the printing is definitely not as professional as advertised. i have gone there a number of times for my printing needs. at first i was pleased with service and quality, i was also only printing small sizes 4x6, but as my print size and quantity grew the quality and customer service diminished. I had four a2 size prints made and 3 of the 4 had something wrong with them. small black blemishes', wrinkles ect. . i will not be returning to this store. read more

I've been to Conn's Cameras many times and I've had good and bad experiences but mostly good. I bought a new Canon SLR camera there last year and after I had paid, a staff member went to the stock room to get a new boxed version. When I looked again (literally 2 minutes later) he was standing behind the counter with an open box and all the contents spread on the counter. He said it was common practice to open all boxes to make sure everything was there. If this is so I think he should have shown me the sealed box first so I could be sure I'm getting what I paid for and not someone else's return (something I didn't think about till later) Maybe he was busy and hurrying things along but it was an expensive purchase so I think he should have been more careful. read more

Customer service is beyond anything I ever even hoped for! So thankful to Conns Camera and Mike for seriously saving my holiday when a wiring issue occurred for my personal camera (purchased separately from the States) at the beginning of my trip which rendered my camera completely useless. After a call to Conns Camera, Mike quickly got me set-up with a newer model of my camera which was immediately ready upon pick up. Drop-off was very straightforward. I was extremely worried I would be left cameraless at the beginning of the trip and Conns Camera completely turned my trip around. Extremely grateful for the amazing customer service!!! read more

Only reason I haven't given 5 stars is because of one of the senior members of staff, Might actually be Conn himself? He was consistently rude and aggressive towards the other staff members, undermining them, shouting at them to get out of his way, and to "go away" if they veered towards a till at the same time as him, and was just generally being passive aggressive and rude to them. It's incredibly off putting to see (I assume a manager/owner) be so rude to the rest of his staff. Gives the place a bad name, it matters how you speak to your staff. Can't believe it would be a terribly nice place to work. Its unfortunate to see such a bad workplace atmosphere, in such otherwise very accommodating store. The rest of the staff on the other hand were very polite, friendly and accommodating. I had a particularly nice man looking after me, he was very attentive and generally just pleasant and efficient. read more

Good stock, knowledgeable staff, central location, all the ingredients for a good shop. So why do I find Cons such an unpleasant shopping experience? Central location, yes, but it always comes at the price of very expensive parking, in a shop where it often takes a long time to get served. (The whole "who's got the display cabinet keys?" would be comical if it were not burning up your parking minutes). Good stock, yes, but very expensive. There are so few camera shops catering to the enthusiast market in Ireland, that they seem to exploit their market dominance. Knowledgeable staff, yes, but not a good customer experience. As others have commented, I too have heard staff openly make deprecating comments about other customers. Whenever this happens you think they refer to you in the same terms when you are out of earshot. There also seems to be a resistance to giving their name, and the standard response to a request for a contact name is "just ask anyone". If I am spending several thousand euro in a camera shop I would prefer a single point of contact who ideally will at least make some effort to remember my name after several years of custom. I don't want to ring ahead only to have to repeat myself to a second assistant on arrival. I also had recent occasion to have a DSLR repaired. It took several weeks to repair and came back still broken (a result of an inadequate fault description by the shop assistant at the time of submission for repair to an external repair company). Apologies received, but I had to wait the same number of weeks again to have my camera returned. To avoid the whole experience (accident & repair wait) being a negative one, I asked for a slightly higher spec replacement for evaluation, while mine was being repaired. The sales assistant consulted with the backroom manager (why the manager does not appear in person I do not know), and returned saying this was not possible because clients could not be relied-upon to return the "loaned" cameras. At this point Con's had my camera, full contact details for me, a transaction history going back several years, and the serial numbers of my equipment. It was irritating to be treated like a "bad risk". The assistant's parting line was "I'm not suggesting you would not return it but..." Not on every occasion, but all too frequently there is a shallow "have a nice day"-type engagement which is transparently disingenuous. The comments above do not apply to all Cons staff/management, but unfortunately the ones to whom it does apply may not recognise themselves. Con's is undoubtedly one of the go-to places to purchase camera equipment in Dublin, but a positive customer experience is almost entirely dependent on the customer / staff interface. To the staff and management of Cons: please take the time to see yourself as some customers do. read more