We were told to make sure we got a quote for our window and siding projects through Bob's because…read moreno one can beat their prices. My husband was there for the walk through, but said the guy was there for 5 minutes, took just a couple of measurements, said a quote was coming, and left. Not even time for questions. I had detailed notes and questions written down because we have an old house, and just need to cover our bases. None were answered. It was mentioned that we'd like to replace a bow window and completely remove the bow, and he never took measurements of the walls or anything like that. Where as, you'd think you'd want to know depth and such to ensure you've got it right. My husband was never asked what type of efficiency window he'd like, or shown what the window options even looked like. The quote came through and I honestly laughed. $45k for windows and siding and we had already replaced 7 windows previously, so this isn't even all of them. But even on the quote, it's just a vague description of the windows. The windows quote was $4k more than a franchise place we had just come out for a quote. My husband was told that their schedule was wide open until after July 4 because people go on vacations. I think it's just because people don't want to pay that much for something they haven't even seen or know what it will turn out to look like!

So asked for a quote for 2 windows for a kitchen remodel we have been trying to schedule. Came in…read moreand measured quickly, said he'd get a quote to me soon. A week later, needing to schedule our kitchen project and no call back from Bob's yet, I call them and still no quote available for not sure what reason, but will have it soon. 2 more weeks go by, I call back and am told someone will call me by the end of the day. 1 more week goes by (a month at this point) with no call back. I call again and was told "the boss"would call me back the next day. The next day came and went and still no quote! 1 month and 4 follow up phone calls from me at this point, wtf?! Needless to say I've long since had other companies give me quotes, just curious why they never attempted to get in touch with me again?

I originally contacted Terry 2/15/23 for several non urgent jobs I needed done. He told me he could…read moredo them in about 2 weeks which was fine. He said he would send me an estimate which he never did. Sent him another message on 3/1 as I never heard from him and he told me he could be here 3/7 which I wasn't able to do and I informed him on 3/5. Have had no other communication from him and I sent message this morning that I no longer wanted to use his services as his poor communication reflects on his work ethic, in my opinion

Terry has gone above and beyond to help us complete our project. He is reliable, honest, and…read moreextremely friendly. We would hire him again in a heartbeat and definitely recommend his services.

Shawn Richards is the most unprofessional contractor I've ever worked with…read more He started work on our concrete deck on May 5, 2021. Shawn noticed paint splatters on our siding, so he assumed that adding concrete splatters from his work wouldn't matter. The splatters wouldn't have been an issue if he'd put up a plastic sheeting as he said he would. While pouring concrete, Shawn didn't properly brace the forms and concrete broke the forms and went everywhere, resulting in a huge mess and a delay for clean-up. When cutting the expansion joints, the concrete cracked in 2 places which he was unable to fix. His attempts to make them look less noticeable failed. Shawn applied finishing stain AFTER the new railings were in place. As a result, the stain splattered on the new railing. He poured the steps, so they slope backwards and pool water. He slapped down three globs of concrete in an attempt to fix the pooling. All that did was make it look noticeable and terrible. He walked away from the project on November 1, 2021, without resolving the issues.

I highly recommend Total Exteriors. After dealing with issues caused by the previous contractor I…read morecontacted Total Exteriors. They are prompt at returning your call and scheduling an appointment. Issues are discussed, inspections and recommendations are made.I feel that you can trust them doing the work and doing it to a high standard.

Had some siding cone loose and start blowing around in the wind. Spoke to other contractors and…read morethey quoted me somewhere around $700. Thankfully, Preston was able to come by the soonest, and had the siding reattached on minutes for a fraction of the cost. Not to mention he was a pure delight the entire time. So friendly. Completely professional. His number is now saved in my phone.

Beneficial Insulation might be a good company if they showed up to their appointments!…read moreWe are looking for an insulation company that keeps appointments and doesn't waste peoples time.

The contract was with Beneficial Cliff Wakefield the contractor to do the siding plus gutters etc…read more and insulation and overhangs. Once the siding started one of the guys seemed to be the Chief (don't know his name will call him Chief), He was barking at the other guys and even had a yelling match then one told him he cannot tell his crew what to do. Lunchtime the chief came and TOLD me they needed paper plates and napkins as pizza had been ordered. I thought why are you TELLING me to get things but also asked if would like pop. He said GIVE us as many as you can WHAT!!! A few days later he came into my home when I was not home and took more pop. I know it was just pop but he had NO reason to be in my home and was not given permission to come into my home. I started to lock my door when they were working. Came home from work and the Chief came to me and said he waited for me to get home to talk me OUT of putting up the new overhangs. I said NO! He said What GOOD reason do you have for the overhangs. It is a lot of work. I told him again I want the overhangs on the side and in the front. I told him I was paying good money for it. He said he did not get that money but was being paid minimum wage. It should not matter what my reason is and it was already approved to be worked by the contractor. Once he finally started to put up the framework he made it shorter than the last one. I told him it was short he started yelling at me and said it was the same size as it was originally. It told him no it is not, short about 2 feet. He kept yelling at me and I told him this is my home and I know where things are to go and it needs to be extended. I called the contractor and about 15 mins later Chief came and apologized. I do not accept his apology as his bad attitude did not stop! Chief commented on my garage as there is moss on the siding. He said he had his power washer and wanted $100 cash. Gave him my number and he told me not to tell the contractor as did not want side jobs. Yet after how he treated me, he is never to come on my property and it is not OK for him to do anything else on my property! They also left tons of nails all over my lawn. I had to handpick them filling over a large container full! They also left cigarette butts in my yard inches to feet from my home. Was told by the contractor there would be NO smoking anywhere on my property. There was smoking right next to my home! They also ripped the kitchen screen and no one said anything, if they had said something it would have not been an issue. Chief started to put the top of the framework up and was using very thin rippled plastic. I told him that was not good as it was thin and not strong enough. The old overhang was made of metal and he even used a saw to take it down. He told me that I should be thankful for what I get! I know I am poor and home needed repair but he should never tell a customer or a woman that I should be thankful for what I get!! I knew I had to bite my tongue and knew I needed to play this game (play with the devil) to get this project done. Yet I am NOT ok with this! Beneficial does not work with women well. The way they speak to a woman as their paying customers is not acceptable. They did receive payment as promised yet this kind of treatment is unacceptable and I am not OK with how I was treated by Beneficial