I'm as big a fan of call centres as Wayne Rooney is of Mozart.
And 9 times out of 10 I end up in an arguing with "I now what you want but I'm not going to pretend i understand because I hate my job and want to make somebody else's life as miserable as mine" person at the other end of the phone.
BUT - Connect 2 Cardiff is different - whenever I have called them I have always been connected to somebody quickly who is honest and helpful. Why can't all call centre be like that? It's not asking to much is it?
So if you need any queries answered that you think maybe council related give them a call on 029 2087 2087 read more