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    Conger Lp Gas

    3.0 (2 reviews)

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    City Of Savannah Utility Services Division

    City Of Savannah Utility Services Division

    (3 reviews)

    I paid Utility Services online and as I usually do, and about 30 days later I got a notice that…read morethe payment had been declined. When I called to see why, a very nice gentleman talked me through what I needed to do, and I proceeded to pay. The process was convoluted and not really clear, in addition there is a fee for paying by card. I am not a happy camper. I am sorry that I was rude to the employee who was trying to help me, but I still do not understand why there is now a problem and never has been before this July through September bill. I had also driven downtown to find the office to pay, and now I remember why I do not go downtown in Savannah.

    I didn't think I was ever going to review this place, but here we are…read more.. When I first activated my account, I was constantly thinking wtf howwww is this place real?! - this was when there was no online payments and they were in the midst of a serious breakdown of services. Payment processing was so delayed that there were probably a million articles written about it in the local paper and every time you called about your account status, they literally said I don't know. And it was an honest answer because their system was so archaic that there was no way to track every account in a seamless and accurate way. This is what happens when you hire a group of ladies to sit in the back and open mailed payments like it's 1995. Literally. I saw them. And laughed. Anyway I called them every 1-2 weeks for like 4 months. Crazy. Phone calls and in person visits had similar results. And then! They finally caught up on all the payment processing (totally absurd) and then launched online payments. Things got much much better. Yes, there's a fee to pay your bill online, but I'd rather pay a small fee than driving all the way downtown. I wish they had paperless billing like the rest of civilization, but...oh well. Whenever you call, they are almost always friendly and helpful, and depending on who you interact with, they're fairly friendly in person too. If you must visit in person, the best time is in the morning because there is usually no wait and you'll find parking right outside. Also they require a $100 deposit to activate your account (which is bizarre...many other cities require just a small activation fee on your first bill), but this is refundable upon closing your account. It is applied to your last bill and you receive a refund on the remaining balance, and this was literally the fastest refund I've ever received. 100 times faster than receiving a refund from Comcast - ugh don't even get me started.

    Jefferson Energy Cooperative - Jefferson energy

    Jefferson Energy Cooperative

    (7 reviews)

    I am NOT in San Franciso, BTW. No matter what this site says. I'm in Dearing…read more This company does not deserve the One Star rating required to write a review. JEC is a price-gouging company that takes advantage of its monopoly status to take advantage of its customers. If JEC denies this, explain why my July bill was almost 30% higher for that month when my family and I were out of the state for 3 weeks. JEC will not listen to customer concerns, even those who have paid thousands of dollars over the years. I pay my bill well before the due date. I've never been late and never missed a payment. I used JEC's third party website to make payment last month. The site reverted, for some reason, to an old payment account from a bank I no longer have. That is, the account doesn't exist. It's dead and has been dead for over a year. I submitted payment and immediately realized the mistake and went to correct it. There is no option to cancel or alter a payment on the site. Knowing I still owed them $706 for my monthly (let that sink in), I paid them from my actual, extant account. They accepted that payment. I then received an e-mail and a letter from JEC, stating that I owed a $30 returned check fee and that if I bounce checks with them again, they won't accept draft payment. I called JEC twice and spoke to three people, including a manager (who claimed to be powerless to do anything) in order to explain that there was a mistake in payment. I wasn't just writing bad checks. I wasn't some irresponsible scrub. Rather, the site defaulted to a non-existent account, and I immediately rectified the error. I asked if this $30 returned check fee could be removed (I still don't see how there could be a return fee on an account that DOES NOT EXIST). I was met with an emphatic, "No". They would not remove it. They treat customers like garbage. Even responsible ones who pay on time. And they WILL NOT consider mitigating circumstances. JEC's monopoly should be broken up.

    I think Jefferson Energy is an awesome company. We had an outage on our street on a Sunday morning…read moreand they came and took care of it so quickly. They are professional and polite. I have no complaints about the service of this company.

    Conger Lp Gas - utilities - Updated May 2026

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