Ashton was very helpful and managed to save us $50/month on our auto insurance policy…read more Thank you!!

I'm pretty sure the staff at freeway insurance is racist. They do not hire any race or ethnicity…read moreother than Hispanic. They become argumentative and combative if you request assistance with the simplest of issues like adding a vehicle to your policy. They will tell you they can't hear you, they will tell you you've called the wrong location everything but add the vehicle to the policy.

I'm responding to a letter that I wrote several years ago commending my real estate agent Richard…read morePagano I can't even begin to continue to tell you what a grade a gentleman he is. he is quick to resolve the problem he is kind he is understanding and he is respected throughout this community of Antioch California and beyond! so I really wanted to let everybody know if you're looking for insurance that will secure your livelihood your families in your homes please contact State Farm Richard Pagano and let him allow your future to be taken care of with State Farm insurance, like a good neighbor, State Farm is there! He is truly family! Cathy Trapps-Jones

I stopped to get some important insurance papers, and got first class service. Very knowledgeable…read moreand helpful in the time of need.

The ladies in here are so sweet and helpful! If car registration services are needed and you want…read moreto ditch the dmv lines or need your tags fast, go here!

Odd office, Not very friendly or proffesional. Seems like a day care. Baby crying in back room…read more Felt rushed when came to aquire about insurance. Cameras everywhere and was told appoinment only!!

I went to the DMV which is right next door & there was 90 minute wait when in1st got to DMV…read more.. DMV was having issues with their system, so I went next door & paid a large fee, which was my choice, I basically paid for convenience. I was in & out in about 5 mins & I paid cash & received my stickers & walked out.... I may go back to this place if I am in a rush. Definately worth the extra fees!!!

I came in to renew my father-in-law's registration. The DMV renewal was $171, and I was told there…read morewas a $40 processing fee for doing it here instead of at the DMV. What they didn't tell me is that there would be additional hidden charges I was charged $233 total. When I went back to ask why, they said it was for "paying with card" and because "the DMV charges them to process it." If you're going to charge more than the stated $40 service fee, disclose it upfront so customers can decide if they want to proceed. Had I known, I would have gone to the DMV right next door and saved the extra money. Be aware of the hidden fees before coming here.

Really recommend you going and checking out Ruben Herrera's office, he's a great agent . Loves to…read morecommunicate with his clients and helping them get the best rates that there is

Terrible do-nothing agent. We got a letter from Farmer's stating that Ruben Herrera's agency was…read morereplacing our former one. I called Ruben to introduce myself (as he didn't reach out to us) and asked him if he could try to lower our rates. He said he thought he might be able to and then never got back to me, so nothing changed. At another point, Farmer's mistakenly canceled our umbrella policy which I discovered months later. I asked Ruben for help in reinstating the policy, preferably retroactively. He said that he would help and that likely, he'd be able to get it retroactively reinstated in a day or two. Nothing ever happened. The last straw was when we got into a car accident. My partner asked Rubin for help in dealing with insurance company (i.e. in terms of what to say to them, etc.). While other agents help their clients with this sort of thing, Ruben's response was that his role is just to sell insurance. We ended up leaving his agency and going with another broker who was much more attentive and helpful.

I went to the office in Stockton to see if they could renew my registration. My registration was…read moreactually suspended because I didn't have insurance on the car, the lady at the office was able to release the suspension and also provide me with auto insurance so I could renew the registration and finally get current tags. The cool thing is they can give your new registration on the spot and THE STICKER IN HAND! I didn't have to go to the DMV wait an hour, then wait another few weeks to receive the registration card and sticker. SUPER CONVENIENT! I guess the only downside is the location but they do have a private parking lot and secured building. Overall awesome experience, Cynthia was really nice.

Do not go to this agency for DMV transactions. We did and spent hours attempting to correct their…read moremistakes. The worse part was the staff not being honest with us for months, as DMV told us they are not able to correct their mistake of adding an extra 7,000 miles to our title.

Andrea is the best. She is very helpful and accommodating. She makes you feel that you are…read moreimportant. Excellent customer service, never in a rush, she takes the time in explaining everything. She will answer all your questions.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call or…read moreclick away. Hi, my name is Andrea. I am experienced in asset protection. I help provide a holistic solution for many of your insurance needs. Everyone else focuses on price, I focus on value. How much valuables do you have to protect? Call me and we can do a full review of your insurance policies to help so you are fully protected.

I worked at this Fred Loya and the management is terrible, the worker Maria doesn't know what she's…read moredoing at all and constantly makes mistakes on policies and no action is taken. Maria should NOT be the first person guest see when they walk into the building if she's incapable of completing simple task, such as endorsements and new businesses. She takes over an HOUR to start a new business and jacks up the prices while doing it. Esteban the "manager" can barely manage himself let alone an office. I was terminated due to racial discrimination. I was the ONLY black worker in the whole Northern California and was let go after complaining that the workers were bullying ME. DO NOT DO BUSINESS WITH FRED LOYA!!!

Really nice! They took really good care of me! At the end of the day I know almost all insurance…read moresales the same thing but it's the customer service that really made me appreciate them!

Maria Fernanda is an awesome agent. She is super helpful, attentive, and sweet. She made the…read moreinsurance buying process enjoyable and easy. She answered all of my laundry list of questions and I appreciated her recommendations. Thank you Maria!