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    C First Insurance

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

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    Response time

    2 hours

    Response rate

    90%

    Services - C First Insurance

    Car and truck insurance

    Motorcycle insurance

    RV insurance

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    Cost-U-Less Insurance - Store photo

    Cost-U-Less Insurance

    (29 reviews)

    North Oakland, Rockridge

    STAY AWAYYYYYY! FROM ALL THEIR LOCATIONS, THEM IN GENERAL! I know some people have bad driving…read morerecords and can only go with certain brokers BUT stay away from this one!! They do not value customers and they will rip you off without explanation!! I cancelled my policy because it kept rising and somehow they STILL sending me noticed demanding payments when policy was paid in FULL! Now no one can explain why once again!! Just I need to pay! This is rape!!

    The agent that assisted me, Eliana Cortez, was just WONDERFUL! I have a driving on a suspended…read morelicense conviction on my record but Eliana quickly found me a surprisingly affordable policy with a company that insures actuarially"high risk" drivers (like me). I was amazed and very impressed at the wide range and extent of insurer resources she had at her disposal to work with on my behalf. She appears to have developed close working relationships with many different insurance companies to broker with on behalf of her clients to find you just the right policy at the right price! I walked into the office rather pessimistic about getting good insurance, but Eliana turned my pessimism into a dream come true. Eliana is very kind, polite, and a good listener. But also very precise and well-spoken. She was super patient and thorough with answering all of my questions, which I really appreciated. She really knows her field and obviously loves to help people. She seems to truly enjoy her work and is a great pleasure to work with. I'll be returning to Cost-U-Less on Claremont ave whenever I have insurance needs! I recommend this place highly!

    Allstate Insurance Agent: Angela Darby

    Allstate Insurance Agent: Angela Darby

    (26 reviews)

    Lakeshore, Lower Hills

    I need an insurance and I was fortunate to get a real life. Good person for my auto insurance…read more She's giving me outstanding service and security. Recommend her highly.

    Something is deeply wrong with Angela Darby's office. We had a long string of errors, with zero…read moreacknowledgement. An "I'm sorry, I made a mistake" is customer service 101. Instead, with each error, her answer is "I never received that message." Mistakes: 1. Failing to cancel a policy (despite responding she had done so) - zero acknowledgement of error, no "I'm sorry." Then wanted us to do the legwork to fix it! 2. Failing to update address on a policy per request 3. Then updating the address, but only on ONE policy, not all of them. 4. Failing to update a policy to self pay per request 5. Then updating it, but only on one out of two policies. Items 2 through 5 meant no bills. No bills can mean a missed payment. And in CA, Allstate is no longer writing new policies. You miss a payment and you might not HAVE a policy anymore. In every single failure, it was either a lack of common sense, or "I never received that message." We received that response four times. FOUR. And sometimes it was after hitting reply-all to an existing email thread. The problem is we know how email works. Nothing bounced - it's just unacknowledged. It's ludicrous to say that over the last three years, that every single time an error was made that it was due to a lack of receiving email. It's possible that Ms. Darby is not technologically literate. It's more likely that she is just not on top of things. If she isn't technologically literate, after this many "missing messages," why has she not engaged a technically savvy person for help? It's quite possible she's truly unaware that this is the root of her poor reviews, which is quite sad.

    C First Insurance - autoinsurance - Updated May 2026

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