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Conestoga Eye

2.3 (3 reviews)
Open • 9:00 am - 5:00 pm

Services - Conestoga Eye

Eye surgery

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Penn State Eye Center

Penn State Eye Center

(2 reviews)

I have keratoconus and can only see with scleral contact lenses that cover most of the eye. After…read morean assessment by a ver nice and pleasant optometrist, the lenses were ordered. When they arrived II was told it would be better to pick them up rather than shipping them directly to me. I was directed to make an appointment. When I arrived I waited.in the que to be checked in. Once I arrived at the check in window I was informed I just needed to go knock on the door of the optical store. Hmmm. An impolite individual responded to my knocks. When I explained to her I was there for an appointment. She disappeared back into the shop and returned moments later with a small paper bag with my lenses in it. There was no opportunity to evaluate the lenses. The appointment was unnecessary. Once at my car I discovered the wrong lenses were ordered. These lenses use a plunger to insert them into the I had requested tinted lenses because clear lenses are near impossible to see when roving them from the cleaning solution. I returned to the optical shop to have the correct lenses ordered. The same individual responded to my knock and once I requested the tinted lenses she informed they didn't come tinted. Despite her insistence I explained the lenses I was currently wearing were tinted. To summarize I was instructed to make an appoinent that 1. was completely unnecessary, 2. wasted an hour of time, 3. Wasted gas since I drove 20 miles 4. to be disrespected and lied to. I did find out that they could have been drop shipped. If I wanted Ms. Congeneality to send them it would cost $12 Most of the folks in that department are great. However they need to re-engineer their process for pick up. And offer some civility training to their person in the optical shop.

I have stopped going here because we couldn't afford the rides anymore, but these are some of the…read morebest doctors in the state. I was born with cataracts and spent most of my life with glaucoma. Every doctor who has come and gone has been very compassionate towards patients and the job. They have bent over backwards to make sure they could do what they can to help my vision. I had been going here since I was born because this is where they rushed me to when they saw something wrong with my eyes. Unfortunately some of the best glaucoma specialists have retired. I can't speak for the "young" ones who are likely used to older people with cataracts or glaucoma. It's a rare case to have a patient with congenital cataracts or glaucoma so I feel thankful every day that I've had the chance to be treated by such caring and intelligent people.

Conestoga Eye - opthamalogists - Updated May 2026

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