The worker Libby was amazing! Gave me and my friend top service despite being by her own and…read moreworking an event! She was kind, offered us samples, told us about deals, and was probally the best part about getting yogurt!

I love this place, literally every topping you could think of, all fresh and tasty. Employees are…read morealways nice but it's mostly self serve. Decor is cute and fun!

Frozen Yogurt and Lotus drinks were good. Service was less than desirable. The people working…read moreeither need a raise or some days off to lighten their spirits. When asked their favorite Lotus flavors instead of offering some suggestions, they said were pretty much over (buried out) on lotus. So I'm asking for the owners to give the employees some insensitive to refresh their love for the job. Have a wonderful day.

I like the set up and toppings, the flavors weren't as desirable as the other froyospot I go to. I…read moredo like the rewards they have. Friendly service!

Every other 31 flavors offers the deal on the 31st( today)…read moreNot this store Plenty of revenue yet no deal that has always been the deal- big corporations Lame on you poo poo Going to the non corporate ice cream store now

Excellant ice cream, a little on the expensive side. They seem to want take out because there is…read morelittle space to sit and eat

Excellant ice cream, plenty of Choices, not many places to sit and eat. The two girls behind the…read morecounter were kept very busy

I used to always look forward to getting Coldstone when I came to town to visit for the holidays,…read morebut I won't be wasting anymore of my time or money at this location. I've been twice in the last three weeks (as I assumed the poor quality and service would be a one time thing) and was extremely disappointe. I wasn't greeted when I came into the store despite it being empty when I arrived. the store was a mess when I walked in but didn't bother me much as I wasn't staying. when I asked for my items to go, I was met with an eye roll and then lids, spoons and a bag just thrown on the counter, I wasn't help with bagging it in any way. when I got home to bring my family their ice creams, our mix ins weren't even crushed and mixed in? do these children even get trained???? i was told there wasn't a manager available for me to speak to when I called to speak with someone. I've been going to Coldstone since I was a little girl. In the part 5-8 years the quality and service have declined greatly and I wont be recommending this establishment ever again.

This location on west main is the only dairy queen I will go to in San juan county…read more The owners are friendly and aim to have great customer service. They are always working side by side with the staff making orders or cleaning. We got here at 930pm and the drive thru line was long. But the line moved quickly. We ate inside. The chicken strips and fries were cooked to perfection, the gravy was nice and creamy, and the blizzard was delicious. I drive down from Aztec to this location. The family at the time next to us said they drive from Kirtland to this location as well.

Not sure why but the girl in the front looked at me up and down and gave off the vibe I was…read morebothering her. Then I tell her I'm picking up for my mobile order and she acted like she couldn't hear me. And when you leave they all stare at you as if you are taking too long to get out. Never going to this store again. Bad energy. If you don't like your job quit.

The service was great here as it usually is. However, I have never had a good experience here and…read morethis definitely was no exception. I was enjoying my mediocre banana split that had almost zero ice cream in it when I looked down and noticed a hair in my split.

The staff was hard working and friendly. We enjoyed the little that and our blizzards.read more

I liked their custard that had heath bars in it. Burgers kind of tasted unseasoned I'd rate the…read moreburgers about a 4/10 the chicken sandwich was pretty good I give it a 6/10 the fries were nice, super thin, seasoned well about a 5.5/10. The service was kind of iffy, the kid was nice but insanely quiet and whispery and it was EXTREMELY busy in there, every seat was occupied. I don't know what the kids been through or know him enough to let that affect the rating though so I'd say the service was good overall. It was super clean in there, everything was stocked it was just insanely busy and loud. Only reason this isn't a 5 is because the food was pretty bad but service and ambience were good enough to keep the rating high.

Absolutely terrible meal. We ordered a hotdog meal and the bun came out hard like a brick and a…read morehotdog skinny like a pencil for $11!!! Absolutely inedible. Take your money elsewhere. Won't be returning.