I have Abbey Rentals managing 8 rental units in the London area and I could not be happier with…read moretheir services. We are aligned in providing tenants with a positive living experience by arranging regular improvements to the units and being available for tenants when repairs need to be made. The online portal and reporting is also excellent and the perfect summary for reporting on my tax return. Very friendly and I recommend to any prospective tenant or owner requiring management of their property!

This company took over from our previous rental company PAD rentals (highly suggest them, great,…read morecaring people) I called them saying we needed a few days for rent as we got the letter on the 30th and rent was due the 1st and they insisted we send them a EMT or we would pay a $50 late fee and interest on rent. I sent my half of rent and a few days later PAD rentals called me asking for rent. Turns out abbey rentals was not our new company and they refused to give me my money back and would not answer any of my calls. When they finally did they told me I had to email support and would not talk to me until I threatened to get the police involved. After threatening the police they sent me my money back. A month later we got another letter in the mail saying they were our property management again, this time they surprisingly were. It took almost 3 weeks to get a response from them about paying rent and I told them about all the repairs needed in the house. About 2 weeks ago we also got a letter in the mail saying we were going to be evicted because we owed $400 of rent. They were trying to charge us $1800 for rent when our rent is $1600 a month. I mentioned about a furnace filter and they said they put in a work order for it. 2 weeks later and it still wasn't replaced and now our AC was broke. I went and got a furnace filter myself. It was a heat wave and it took 3 days for them to come fix it. A few weeks later our AC broke again and someone came to fix it. He came Wednesday and said he would be back Thursday. He didn't come back until the next Tuesday to fix it. It was another heat wave and we were not allowed to turn the AC on the entire weekend. Now, it is the THIRD time our AC has broke. The guy has come once again and said he doesn't have time to come tomorrow to fix the AC so he might be back Monday but we're not allowed to turn it on. We don't have screens in our windows to open them, I have 2 dogs that need the AC and it's a heatwave. We pay utilities and every time the AC stops working it runs for 24 hours straight costing us extra money. The property manager also will come and park her car in your only designated parking spot and leave it there for 2 days and not give any way to contact her. They NEVER answer the phone, take 2 days to respond to emails and refuse to fix anything in the houses they rent. DO NOT RENT FROM THEM.

For 9 years plus they have "managed" the property I live at. Every year the same issues arise and…read moreare never addressed. Currently, they refuse to deal with a safety issue.

From a contractor perspective, I find ARNSBY to be efficient, easy to work with, timely payments,…read moreand overall, co-operative. Keith H.

Larlyn Property Corporation.... keep at least 5 ft apart. If you are considering investing in a…read morenew build or a purchase with Larlyn's name attached save yourself the emotional and financial burden and do not sign the dotted line. This management exceeded their hand at the number of neglectful expenses a unit owner should have to forfeit. A flood 4 units above my unit, a neglected main building pipe flood, living with no flooring for 6 months. a sequential special assessment to counteract a mismanaged reserve fund. Larlyn ignored and deferred me and single handedly robbed me of my first home owning experience in a condominium.

I can't imagine that there is a worse property management company than Larlyn. Absolutely…read moredisgusting customer service, disrespectful and condescending when trying to address an issue with my unit. The building is a new build and yet it seems Iike there is a different issue with my unit every week. Window screens that pop out when a hard wind blows, no cell service in my unit (and I work from home sometimes). Oh, and if you expect a response to an email sent to Larlyn...you will be waiting, and waiting, and waiting. Sadly, I now hate where I live and it is because of Larlyn Property Management. ​

zero accountability zero communication skills…read more zero customer service skills will not return emails of phone calls . unfortunately my condo switched to this company 8 years ago and it has been nothing but hassle since . I couldn't get them to respond to me so I contacted the BBB and they responded by saying they were going to charge me with slander . Deplorable business practice

From the owner: Lionheart provides Residential, Condominium & Commercial Property Management services in the…read moreToronto, Oakville, London, Sarnia and surrounding areas. With a strong belief in providing superior customer service, communication, integrity and reliable management services, Lionheart Property Management Inc.* was established to be right here for you, where you work and live. A vision to be regarded as one of Ontario's leading property management companies is what drives us to excel in our specialty areas of: - Residential leasing and management (single family, small to large sized multi-family unit buildings, high rise complexes, individual condo suites) - Condominium corporation management - Commercial leasing and management Our main office is located in London Ontario in the West5 neighbourhood. Our dedicated team of experienced professionals and sub-trades will make your property a priority, paying particular attention to detail. Your satisfaction is our success. We're proud members of ACMO, CCI & LPMA

Lakapooki Inc. Properties manages all of my properties so that I am free to live my passion, which…read moreis acquisition of properties. These people know what they are doing and I trust them with many dozens of my properties. They are fast acting, efficient, organized, honest as the day is long and they handle the issues that I don't have time to deal with. This has freed up my life tremendously and their rates are very reasonable. They are fair and reasonable and their crew can fix anything. When things come up, they are on it quickly and the job gets done. They also handle all of the collecting so that i don't need to. They protect my large investment as though they were the owners and I simply I can't say enough GREAT things about Lakapooki Inc. Property managers. Once you use them, you will see why they are the BEST in the business. Give them a call...I promise you won't regret it. 5 Stars!!!

DO NOT USE THIS COMPANY. They deserve negative stars. I hired them in 2013 to manage a rental…read moreproperty I have in London Ontario and the only thing they did was rob, misrepresented me and lied to the tenants. They robbed me over $5000. They would inform me that something needs to be fixed, take the cost from the rent collected and not fix it. They would then tell the tenant that I don't care about the outside fixtures, etc. sunroom, steps, shed. He told the tenant I just had a baby and that am moody. They always pay the rent late, I ALWAYS had to call and complain to get the rent. Maggie the receptionist was in on the entire thing. He told me the husband had lost his job so they were late on their rent constant. Fast forward a few years, the tenant got my number and reached out to me. Nothing was being fixed. Ken is a thief. This company needs to be held accountable. STAY AWAY FROM KEN AND HORIZON PROPERTY.

I'm a property owner who hired Horizon to manage my property for several years. They were late…read moretransferring the tenant's rent to me a dozen times or so in 3 years, didn't pay at all for a few months in a row in 2015 (it took 6 months of complaints to finally get it all paid), and then when I finally fired him in 2017, didn't transfer the final month's rent to me or return to me the last month rent deposit on file. Repeated requests for payment have been consistently ignored. Loss totals several thousand dollars + interest. Stay away!

Would give less than one star if I could. This company managed our one bedroom condo for ten years…read more We got a call from them mid August saying the unit is so outdated, needs painting, needs new carpet, new appliances, full cleaning. We got a quote for their maintenance staff to complete ONLY new carpet, new dishwasher, paint and clean. It was a quote of 4000. Very high. We decided to go see the unit. It was a disaster, mould in dishwasher, cigarette burns on carpet, dog urine stains, black fingerprints on walls. We told the company smoking and pets were not allowed according to the lease. They revealed that the person that was on the lease managed to sublet to someone else for a few months. This sub-letter was never checked out properly, barely had furniture and seemed to be squatters. We were furious with the property management group. I went to the office, called and emailed and never heard back from the lady in charge, only receptionist. Do NOT use this company.

From the owner: Rent and Manage Properties for Investors in Real Estate in the London Arearead more