As a renter of one of their properties, I would say be wary of what you are getting into. The price…read morefor the property was fair, which is the main reason they even get 2 stars. However, we moved out of the property instead of renewing our lease after a year based on the landlord and management of the home. The landlord was partially to blame as I don't think she wanted to do anything for the house, so Dennis Property Management had to be the go between between a house that needed things done and a landlord that didn't want to do things. That said, the management was also a problem. When we moved in there was a punch list from the walk through of items that needed to be done, these did not get taken care of until 3-5 months later, after us asking about them several times. (One of the issues was a safety issue where one of the windows didn't lock) In other words, the punch list was made but never looked at again. When we finally scheduled things to get done, they showed up with the reliability of a cable company, that is to say, we're going to be late.. and then they would cancel, so the day was wasted. This happened quite a few times for the same repairs. At one point the doorknob broke, due to how the door was positioned in the frame and 3 weeks later, since we still hadn't heard anything, we finally went out and did it ourselves because it had become another safety issue and at that point, hurricane Irma was heading our way. As another reviewer said, they do become very responsive in the last month of your lease though, that's when they want to show your house they ask for some available times and you give them times, but if those times don't work for them (we have non traditional work schedules), they will try to bully you into showing the house at their availability. At this point, they also have the house on the market, but don't bother adding or telling people that someone is currently residing there, so people come to your house at all hours to ask about it (which is really not helpful when you work off hours.) At move out, there wasn't even a walk through, we turned over the keys and when we asked about the deposit were told that we would hear about our deposit in 15-30 days. At 21 days, I asked about it and asked if they needed anything from us, and they responded that it was not ready, OK, they had more time. Now after more than 40 days, 2 more emails and 1 call, they are magically unresponsive again and the only person you can talk to, according to my phone call, is your property manager, who of course is the one not responding to the emails. As I said, just do your own research and be thoughtful about it, I read the reviews too and I know moving is stressful, but for me, so has dealing with Dennis Property Management. It wouldn't be a bad idea to talk to the people who are living at the house before you and read between the lines of what they say, when I think back to our showing, it makes a lot of sense now.

Our experience with Dennis Property Management was extremely disappointing. In the rental home…read more(4712 Mapletree Loop, Wesley Chapel), we regularly faced serious issues that were ignored for months. The dishwasher and washing machine constantly broke down and, after several repairs, were replaced with used appliances. The ceiling fan and lighting in the children's room failed, and my child had to live without light in that room for two months. Electrical outlets near the leaking ceiling stopped working, but were never repaired. The biggest problem was the leaking roof. We repeatedly notified the agency in writing, but the repair was delayed for more than two months. As a result, massive black mold developed in the master bedroom, where my 5-year-old daughter slept. She began coughing at night, and the mold created a serious health hazard that forced us to leave the home urgently. Despite clear violations of Florida law on habitability (§83.51, §83.56), the agency decided to withhold our deposit, claiming that we failed to provide a 7-day written notice before moving out. Instead of accepting responsibility for uninhabitable living conditions, they are trying to hide behind a technicality. Absolutely unacceptable treatment of tenants, disregard for health and safety, and lack of accountability. I am now filing a lawsuit against this company and will update this review once the court decision is made.

My husband and I hired this company to help with the sale of our house. At first the employees…read moreseemed friendly. We told them we would need advance notice for all showings, which they agreed to. Unfortunately, they thought twelve hours or less would be considered advance notice. They stated they had 8 different opportunites for showings (out of this number, I was only unavailable to let them in my house one time), but only showed up twice. Then they had the audacity to lecture me on lack of professionalism and courtesy when I was running late to open the door for the showing, which they failed to even show up to! During this time they would send e-mails or text messages to my husband stating that I was the one not allowing them into our house for the showings. Needless to say, I did end up terminating our contract with their service.

BDM III manager Olivia C. Is totally useless. Numerous issues never resolved . Recently 6/9/25…read moreattack by a raccoon after my dog while walking to my unit thru the garage. I was attacked , bitten & now have to get rabies vaccine... numerous calls and emails went un answered. The Trash door has been broken for over 2 years. No one has yet to alert all the residents. This was and is very traumatic for us. People were never notified by PBM III via email . Health Dept and Florida Fish & wildlife in Tampa have been notified. Police won't take a report as this was an animal attack not a person committing a crime. HOA is negligible and our safety is compromised BE AWARE. This has happened before. I'm a new owner occupant in BDM 111. Unit 214 This is not acceptable

They were an excellent management company and hired good property managers. Owner of PBM also were…read moreengaged

DONT RENT FROM THIS COMPANY!!!!!!!!!!!!!!! This is the…read morebiggest scam on the planet. Kitty a.k.a. her husband and her fake staff are scam artists. If you want peace in your life don't ever call or rent from any of these disgusting ratchet broke landlords. The owner of the actual home never showed up Kitty showed face with a power of attorney never answering questions leaving the property unattended without heating or cooling. The property owner was instructed to block the tenants from the date of move-in so they cannot get in contact or communicate with each other. Multiple violations by hillsborough County code enforcement. The previous tenant got in contact with us to let us know that the company had scammed him and also stalled his deposit as well. Now they are trying to do the same we broke the lease. There was a washer and dryer in the unit they never replaced it. The keys to the amenities were not given to the tenant until six months after the lease commenced. They never cared to answer back to any of their tenants problems but when were reported to the Better Business Bureau only took six days to respond. Let's see how long it takes you to respond now.

From the owner: Property Management Experts…read more At All County® Alliance Property Management in Wesley Chapel, FL, "Our mission is to ensure that every property owner has a competent and honest professional to manage their most valuable asset." Let us give you peace of mind!

In response to the business owner's rebuttal. Yes, we were…read moreoffered to stay in a hotel for a week. This house has been without AC for 3 weeks! So I'm assuming we would just go to a hotel and come back to the same problem, and what be in this same situation. You charging us rent for a rental that can barely be lived in. We aren't upset that the unit is replaced, we are mad that we are being forced to pay rent and stay in a place that is 95+. I will change my review on this company as soon as I get good customer service from them. Good customer service is the additional days credited off the rent and the opportunity to get out of this hellhole of a house.

From the owner: We are full sevice real estate company.read more

If you're renting and this company provides the management, RUN. In my experience after almost two…read moreyears of dealing with them, they were not responsive to maintenance requests, they falsified payment history, and made bogus claims on the condition of my rental upon expiration of my lease and subsequent move out. Despite following all of the lease requirements upon leaving the property, including having the carpets professionally cleaned, this company deducted what they were allowed to from the lease and called it "pet odor." Definitely make sure they walk the property with you upon exiting and have them sign something stating everything is kosher. Lesson learned. If I wasn't more concerned with relocating across the state, I would have filed a formal complaint.

Florida Executive managed my property for four years and it was a great experience. They partnered…read morewith me through some complicated tenant issues, and very large repair jobs. Feedback from tenants was positive and I was kept in the loop for any issues that came up. It was truly a partnership and I would definitely recommend them for any long-distance landlords who need to know their property and tenants are taken care of!