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    Concord Organizing & Cleaning

    5.0 (1 review)
    Open 7:00 am - 10:00 pm

    Services - Concord Organizing & Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    6 More Services

    Home organization

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

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    5 years ago

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    K-A New Dimension  Cleaning & Protection - Stain Removal

    K-A New Dimension Cleaning & Protection

    (73 reviews)

    $$

    Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

    AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

    Somerville Sustainable Cleaning

    Somerville Sustainable Cleaning

    (2 reviews)

    Charlestown

    I manage two industrial food production facilities encompassing nearly 10,000 square feet and have…read morebeen incredibly fortunate to have Marc and his team at SSC servicing both sites nightly. Our business is new and rapidly growing, and it is difficult to overstate Marc's value as he's customized the extent of services provided -- and charged an incredibly reasonable price -- as we've added on extra duties here and there. He is responsive, available and works extraordinary hours to ensure his extraordinary service. As an inexperienced facility manager who was desperately in need of guidance, he was a godsend for me personally and has earned the unanimous and enthusiastic endorsement of our entire management team. He has also tolerated many last-minute specialty requests, such as certain immediate action items mandated by health inspectors et al and last-minute events we schedule that require large clean-ups. His crew is very friendly and responsive as well in the rare case when they operate without Marc; Marc also deserves praise for closely managing his crew. Also proactive in providing legal/right-to-know paperwork; I didn't even know to ask for MSDS sheets and proof of insurance, but he offered them and advised what inspectors would ask for them and when; sure enough they did. Only reservation in writing this review is that it will cause others to catch on to SSC/Marc's incredible value, and the instinct to keep his talents and that of his crew a secret is very strong; we only wish that we could keep him to ourselves!

    I have been having my office cleaned by Marc Silva of Somerville Cleaning Company for several…read moremonths now and I can't praise his company highly enough. My main concern was the new rug we'd had installed and the off-gassing/ odor. Marc was able to power-clean it twice until now there is no odor at all. I operate a clinic and people have commented how very clean it feels in here, which is of course important. The first time he power-cleaned the rug he was very cautious to make sure there was no bad reaction with the rug. He uses non-toxic, low and no/odor products. He also is extremely affordable. Nice as can be, as well. He was able to fix several lamps that needed tweaking while he was on-site cleaning- he does things like this without my having to ask him, and for free.

    Ronels Professional Cleaning

    Ronels Professional Cleaning

    (1 review)

    Very unprofessional. Will never return your messages and call and always cancel the last moment…read more He makes lots of promise in his first cleaning and then really disappoints you

    From the owner: At Ronels Professional Cleaning,…read more Ronel's Professional Cleaning has been providing quality commercial cleaning and janitorial services since 2001. We place a high priority on honesty, hard work, and integrity with every service we deliver. Our independently owned business provide evening cleaning services so that we don't interfere with your daily business activities. We specialize in cleaning floors, and carpets for just about any type of commercial facility. Best of all, we understand that each facility needs attention on its unique requirements. It's that type of specific attention to the details that you get when you partner with Ronel's Professional Cleaning . At Ronel's Professional Cleaning, we specialize in customized programs for your home, office or construction site. At Ronel's Professional Cleaning, we guarantee specific routine cleaning and provide your staff and clients with a nicely cleansed business environment. With the past years, we have found the right "magic touch" to personalize and customize every step of our cleaning process, accordingly to your business needs and requirements. About Your Home In Residential Cleaning, we have a fully trained staff that will provide quality care and great cleaning services to your home. You can trust us! Ronels Professional Cleaning, we pride ourselves in being the most attentive and thorough Burlington ma,Cleaning Services in the area. Whether you need your home or office cleaned, give us a call today.

    Concord Organizing & Cleaning - homecleaning - Updated May 2026

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