I was getting a physical to drive a school bus (I coach). A 15 minute physical. I waited over 2 hours to see nurse, who was great, completed all tests. Said "wait here and Dr. will be in to see you". I waited 30 more minutes before he came in, performed 5 minutes of tests (touching toes etc). He said I'll get you a copy of these forms for school. I waited 20 more minutes(thinking I'm waiting on a copy being made). I had to leave to pick up my Team. So I went to nurses station and asked for the copies, I said "I've been waiting 25 minutes and been here over 3 hours". She said "oh you have not been waiting 25 minutes". That's not true, I had! But is that the customer service I get after waiting 3 hours? To their credit, except for the nurse who made the comment, everyone was pleasant. But if the wait is going to take over 3 hours, you should be told that. I only went because school had contracted them. I will avoid this place forever. read more