This place is now called Concentra and I went there a few days ago. I had an extremely positive…read moreexperience. I needed stitches because I was attacked and I was bleeding significantly. I didn't want to in debt by going to the hospital. I arrived right when they opened, they took me right away, and they took what was going to be an extremely negative experience and made it tolerable. They were empathetic and skilled. I couldn't have had a better experience somewhere else, it was amazing. I thought they deserved this review!

DO NOT TAKE YOUR LOVED ONES HERE, CONCENTRA EMERGICARE, PUEBLO, CO! QUESTIONABLE BUSINESS PRACTICES…read moreAT WORST, SLOPPY AT BEST. I had to have surgery in Denver last September 24. A few days before surgery, September 19. I caught a common cold. I called my surgeon to ask if that was problematic? They said it shouldn't be a problem as long as it was not Covid, RSV, Pneumonia,etc and suggested I get a nasal swab at my doctor's office. Given that it was a Friday afternoon, my doctor was closed, so they suggested going to a walk-in urgent care and request a swab. I went to Concentra Emergicare on Elizabeth Street and explained my situation. They scanned my insurance card, took my copay, and swabbed my nose. I had no viruses to note, so they gave me an over-the-counter nasal rinse and wished me well. I was there, maybe 20 min. A month later, I get a bill for $353.00!!!!!! I thought that was OUTRAGEOUS! I call my insurance, Anthem BCBS, and ask them why they didn't pay this? My insurance, Blue Cross Blue Shield told that Concentra Emergicare DID NOT SUBMIT A CLAIM TO THE INSURANCE!! I decided to give it until the next billing cycle since their claim apparently had not gone through. In mid November I get a statement from Concentra Emergicare, dated 11-6, saying services provided totaled $383.00, credit for my $30.00 copay, balance $353.00. The bill also stated, "You were not eligible for insurance coverage at time of service." I call BCBS, they reiterate, THEY DID NOT DENY THIS CLAIM, THEY HAVE NOT RECEIVED THIS CLAIM. Then, just days later, I get a threatening letter from Concentra Emergicare saying to pay the balance due or the matter will be turned over to collection!! This was dated 11-8! Most creditors don't go to collection until you are 90 days overdue. I contacted them at the number in Broomfield to be told that they already submitted a claim, which I know is a lie. I have since begun getting collection calls. I have excellent credit and could simply pay this, however, Concentra Emergicare needs to be held to account for doing their job and billing the insurance. Then, I will gladly pay anything left that my insurance plan informs me is my responsibility. Since I have been ranting about this experience, I have run across two other people, with the same complaint, about the same office. What are the odds?????

AVOID THIS PLACE AND GO DIRECTLY TO THE EMERGENCY ROOM…read more I visited your facility on February 27, 2025 - in Pueblo, CO (Invoice # 165608, Approval Code 074827). The doctor instructed me to go to the Emergency Room immediately because your office did not have the necessary equipment. Since NO SERVICE WAS PROVIDED, they agreed to refund the $200 I paid. I received a document as evidence but lacked the company name, logo, or address. Over the past few months, I have made two follow-up visits and spoken to the person at the front desk about my reimbursement, but all I've received in response are excuses. Despite my polite and professional inquiries, I will now file a small court claims case seeking a maximum of $7,500 (CO State Maximum for small claims) for the refusal to return my money. Additionally, I will contact DORA to investigate your staff's credentials and ensure an audit is conducted regarding the activities against patients. Thank you,

horrible experience. active duty service member walking in to receive regular care for back pain…read more told me they couldn't help me at all. why are y'all even open?

What a joke urgent care is on the weekend! Went to the Pueblo Blvd office and they had no X-ray…read moremachine. We left there and drove to the Parker Blvd urgent care and no one was there, even though the door said they were open on Sunday till 5:00pm We were there at 2:30 Had to drive to Pueblo West!!!!

This place is piss poor, in the hour + that we have been waiting they have called back and released…read morethe same person. The front desk representatives are rude (dark hair with a lot of make up and light haired woman with eyebrow ring), looks like they hates their job. I could see if they were calling and releasing people, but they've only called one person back and he left 10m later, what does that tell you? They also don't do rapid tests for covid, so that wouldn't be the hold up. Get it together, urgent care is sometimes some people's only choice and it's ridiculous that the wait should be this long.

Got here 20 mins early and one of the nurses let us in so we could wait for imagining to open up at…read more6am. The place was easy to find and had available parking in the front. The doors opened and we were greeted to check in at 6:01 am. The process was quick and easy. We did the online check in. Amanda checked us in. Now we are waiting to hear called back the appointment starts at 6:30am.. The waiting area was clean and neatly decorated.we were the first ones in so it was very peaceful and quiet. The tech came and got Kenn at 6:32 am and took him back. He said she was very nice and polite. The test went smoothly and 7:10 we are done.

I love UCHealth ! All my doctors are there in many specialties !! They are warm , efficient , and…read moremost of all , caring , which I deeply appreciate! A non caring or non responsive Dr is an immediate deal breaker for me. Regardless of their medical talents , if you don't treat me well ..... you are gone ! I cannot speak highly enough about them and the whole experience !! Thank you UC !!!

Pleasant experience. Facility was clean and inviting. Male nurse practitioner had pleasantly…read morerespectful behavior. He was competent/knowledgeable in his line of work. Front desk male coordinator/scheduler had pleasant personality. Shockingly good experience!

SCC best urgent care. PA Danika and NP Paul are simply amazing. This location as well as Burlington…read moreUC are few that are always open.

I had spinal surgery back in June7th I was put on the fifth floor…read more I couldn't be happier, I had lower back surgery on the same floor few years back. Everybody was so helpful caring I never had any complaints with them. They always checked on me when I needed it and I'm sorry I didn't send this earlier, but the entire staff on the fifth floor were absolutely awesome . I want to thank them. Hopefully they read this. They were great.

These folks assume you have a virus, lol... their testing panel does NOT include bacterial…read moreinfections, so if you have one, you won't get treatment. They do not know the difference between human parainfluenzae (virus) and haemophilus parainfluenzae (bacteria), and will not listen to you if you know. These folks are only into treating certain things. Epilepsy is not their thing, bacteria is not their thing, looking things up is not their thing. So basically, if your kid has anything NOT run of the mill, just hop on up to children's.

Horrible service. I filled out the application for pre check in. Showed up 5 minutes before my…read moreappointment, and was told we would have to reschedule due to not checking in 30 minutes earlier. I already waited 2 weeks for this appt. I will not be using there services again.

Drove over an hour on a Sunday to see a doctor about a prescription. They tested Mr for Covid and…read moretook a throat culture. Would not give me an antibiotic for an earache and sore throat until swab results came back in. Long story short, they lost my culture and my symptoms kept worsening. Still refused to call anything in unless I would drive the long journey back in for a new swab and play the waiting game again for the results. Another doctor diagnosed me for Strep immediately, and said I should have gotten on antibiotics days ago. I will never go back here.

I would not recommend anyone go here for they PCP. I've had some health issues, and they have been…read moreworthless trying to help. I've had to push them to do anything along the way. After all that they then send me a letter that they are terminating me. I'd especially steer clear of Aaron Fields.

Terrible Care Rushing you to get there 40 minutes early to…read moresit and rot in the waiting room - 40 minutes until you are seen. Then, most prescriptions are WRONG and your referrals never get ordered. Then, the co-pay is charged at the wrong rate. You see the NP, and you get rushed right out the door and your visit was for naught. Don't go here unless you want to go out of your mind trying to correct their medical mistakes.

Emergency medical found me in Goodwill unconscious. I had apparently lost conscious for 3 hours or…read moreso. They treated me as if I was a drug overdose.! They apparently used Narcan to arouse me but this was not a drug overdose.. I was treated like one the few times that I was aroused. They found no drugs in my test but the ones prescribed. I barely remember my time there which was 8 hrs later. They released me and told me they didn't find anything wrong. I sat in the waiting room and tried to figure out what was happening to me and I couldn't figure out how to go home. I did go home and came back to get my record . I was given the notes from my visit and an additional 90 pages of the same test or random event looped over and over. Why? No one will tell me and no one would help me. It's as if they are hiding something. Now you can't get all your records from hospital and doctors . They are altered when I was able to see a pattern. I don't know why this place has change tragically. Perhaps too many lawsuits. I never found out why. This hospital needs to be accountable for their failures! I don't care if they change their Name to UHhospital or Common Spirit! It's the same horrible place and I don't want one other person to ho there. !

From the owner: Hello humankindness. It's more than a tagline. Humankindness is one of the many things we all have…read morein common. It's the good within us. The power that connects us. And at CommonSpirit Health, we fuse it into heartfelt healing, inspired innovation, and mindful medicine. It's in how we provide treatment and the way we treat patients. Our communities need caring, and our families need support. CommonSpirit is committed to building healthy communities by advocating for those who are poor and vulnerable, and innovating how and where healing can happen. Because the way care is provided is often as meaningful as the care itself.

Very professional staff especially Brie Rodriguez; consummate professional!…read moreAll parties are friendly, helpful and sincere in all aspects of of therapeutic practice.

From the owner: Welcome and "Thank You" for choosing ITR Physical Therapy!…read more Congratulations for taking the first step on your road to recovery. You will work with your Physical Therapist and Physical Therapist Assistant to ensure you achieve your goals in a Safe and Pain Free manner.