I have been going to Brannon Crossing UTC for years! They are kind,and the process is fast and…read morestreamlined. Every Dr. I have ever seen there is compassionate and great bedside manners. Its a great place to go if your in a hurry, or cant get into your regular doctor in a timely manner, or if you want to avoid the hospital ER

Took my 90 year old mother to this urgent care t treatment center this morning at 8:00 am. She was…read moreexperiencing deep coughing and hadn't rested a few days. We checked in with about 10 other people. Their process was streamlined and efficient. We were in a room in 1/2 hour. All personal were great but a special shout out to Dr. Smith. I have never seen a doctor with such wonderful manners and concern and compassion. He was funny and had my mom at ease immediately. We both loved him. He walked us to the exit door. This was as great an experience as one could hope for given the circumstances. Thank you all!!!!

I went there because I've had flu like symptoms and my daughter doctor done blood work on her a…read moreweek ago and she tested positive for mumps so since I still wasn't feeling good I went here and they laughed at me for saying she had the mumps and looked at me and without doing anything and said I didn't have mumps and again laughed at what I was saying I don't appreciate the attitude I got from them so I left if you look it up the Lexington health department said that mumps is going around witch I should have not gone to a band-aid station for any help it made me give them 1 star to post it should be a---- star

Low wait times, faster in and out than most Emergency Rooms. Same staff and skill level as the big…read moreLexington hospitals, in a warmer and down home environment. You can come here to get you routine Lab work, x-ray or diagnostic imaging exams, mammograms, etc. Offers physical, occupational, and speech therapies, adult and pediatric primary care and specialized workplace medicine. Very clean facility; classy lodge-like feel. Close to South Lexington. Easy to find, parking near the door. Faith based facility rooted in compassion. Recommend choosing Saint Joseph.

So called Practice Manager caught attitude power tripping. Some powder all over bathrooom floor…read more Need help- try anywhere else.

I came in today because I wasnt feeling good and hadn't been for awhile. Katelyn was my nurse and…read morewas so sweet and actually cared about my complaint and was very personable. I saw DR. howard, i thinks that who it was he was very throughou with the exam and ended up doing an X-RAY, Gloria came and got me for my xray, she was very sweet. Overall an amzaing experience and I will be back.

Had an urgent drug screening test for the last minute project…read more The staff was very accommodating to me and other patients. The wait was not long. Everyone is very professional and friendly. The clinic is clean and newly renovated. It wasn't as busy as the one that I usually go. Close to the highway and easy to locate for a person out of town!

I recently went in to see a provider on a Thursday end of day and was prescribed a medicine that…read moreafter some research, I was not comfortable taking. When I called the office first thing the next morning (August 14th, 2026) as well as two other times that day trying to talk to a provider to get a different medication, no one ever called me back. At the end of the day, it turned out the provider called my pharmacy prescribing the same medicine that I had been prescribed the day before!! It was as if no one had paid attention to what I had described to the woman answering the phones that Friday. From the beginning it was obvious in how she spoke to me that this woman wasn't very interested in providing detailed messages to the provider. Instead, she was more concerned about getting off the phone, while in the background I heard several women talking and laughing and being very loud. It is very possible that the ball was dropped when providing communication to the provider. But the provider should have at the very least checked the file before prescribing the very same medication. In addition, I should have been given a phone call to verify what I needed. Usually when I have gone in to Concentra in the past, I have seen Dr. Sheela and she has always been great. However this recent experience with staff, and the other provider working that day, has made me never want to go back there. Their lack of detail, lack of professionalism, and leaving me without the care I needed was a detriment to my health. I went elsewhere that weekend to get the correct medication I needed. I will never go back to Concentra.

Never had a bad experience! Clean facility with a great team. Wait is usually very short. Pharmacy…read morein the same building.

Besides the fact they changed me 100.00 deposit up front to see the doctor and she provided bo…read moreservices the company keeps billing me additional charges and I have responded to those charges via email a few times and I have been asking for a response and I have yet to receive a reply back but they keep emailing me additional charges. I refuse to provide this clinic anymore of my hard earned money when I received no services. What are they billing me for? I have requested itemized statements to see what the charges are for and I have yet to receive that either. If they keep sending me bills for no services provided I will seek out attorney. I do not want this to damage my credit score or go on my credit report but I'm not paying 180.00 for the doctor to say I can't help you, I don't touch faces. That's insane. What's the 180.99 cover? I'm hoping the company will see my review and update and reach out to me. I have no insurance and this bill is bogus to begin with. Taking advantage of people is what this is. I wish I could give a negative star rating. Please do not use this company. They don't care about the patient. Just making a bucks off nothing.

I visited for an X-Ray due to a foot injury and had a great experience. The quality of care was…read moreexcellent -- the medical assistant was so kind and made the whole process quick and easy. The office staff were also a pleasure to work with, and the facility was very clean and well-maintained. I was in and out in no time, which I really appreciated. Type of care (5/5) Care Quality (5/5) Office Experience (5/5) Overall 5 Stars!

The center opened at nine. I arrived at 8:45. I was the second person there,. The doors opened…read morepromptly at 9. I was called back in three min. After preliminary test, blood pressure, etc., Dr Enaker came in. She was courteous,friendly and professional. I was treated a prescription called in and pulled out at 9:30. So much better than waiting for three hours in an emergency room.

NP didn't really know what was wrong... kept giving me "possibilities" of what was wrong but…read morewouldn't give a definite answer. WENT TWICE..: upon sending visit said to call back of not resolved... called back and they said they couldn't help me anymore.... Second NP was kinda a rude and judgmental HORRIBLE SERVICE WILL NEVER GO BACK!!!

Somehow I have avoided getting the flu for many years. Of course, this year, I didn't get my flu…read moreshot and sure enough, I am sick as a dog. Luckily I remembered seeing this urgent care open up not too long ago near my home. Saving me a drive across town to nicholasville road. I arrived at about 8:50am and there was already 3 people in line waiting. Once the doors opened a few more followed behind us. I was registered quickly and sent over to the swabbing line to get tested for the winter trio. And what do you know I'm flu positive. I was quickly seen by a doctor, prescriptions sent over to pharmacy and off I went. Took me a total of about 1.5 hours. Everyone was really nice and the facility was clean.

My fiancé had a swollen, bruised ankle and needed to be seen immediately. We called our insurance,…read moreconfirmed this location, and went in--only to be turned away by a woman named Jennifer. The front desk manager was unprofessional, unpleasant, and had a nasty attitude. My fiancé was in so much pain, and she turned us away anyway. Before she even asked his name, she was dismissive and treated him like less than a human being. I called afterward to get some clarity, and she hung up on me mid-sentence while I was still asking a question. Do not go here. They are horrible

Every time I've been there, either sick or I break a bone (foot), the nurse practitioner, Kim, and…read morethe techs there were helpful and sooo nice. Savannah, the x-ray tech is very professional and nice.