On September 23rd, 2025, I went to the BCH Foothills Hospital Emergency Department for severe…read moreheadaches, dizziness, fatigue, and frequent episodes of double vision. One episode lasted long enough that I had to pull over while driving. The ER performed bloodwork and an MRI, both of which were normal, and sent me home with a generic "how to treat headaches" handout. The handout even specifically stated to seek medical attention if the headaches were accompanied by dizziness or vision changes, which were my main presenting complaints that visit. I followed up with my primary care doctor who referred me to a neurologist and an ophthalmologist. The neurologist was booked until November. I saw the ophthalmologist on October 6th, 2025 and he found significant swelling in both optic nerves and strongly suspected Idiopathic Intracranial Hypertension (IIH). He told me to go to the ER if my symptoms worsened prior to my neurology appointment. He explained that IIH can lead to permanent vision loss and must be officially diagnosed and treated with a spinal tap. Just two days later, on October 8th, I returned to the BCH Foothills Hospital after four episodes of complete vision loss, along with the worst headache of my life, severe dizziness, and back and neck pain. I was seen by Dr. Shannon Sovndal and gave him a detailed medical history, including my ophthalmologist's findings and his recommendation for a spinal tap. Dr. Sovndal was dismissive, repeatedly interrupted me, and insisted on repeating imaging even though I had just had an MRI at the same facility two weeks earlier. After several hours and additional imaging, he told me everything was "normal" and that there was "nothing wrong." When I explained that my symptoms had worsened and asked again about a spinal tap, he said it was "out of the ER's scope" and that I should wait for my neurology appointment, despite it being a month away. He stated, "if your symptoms get worse, you can come back to the ER. But I don't mean if your symptoms are just bothering you more. I mean if your symptoms are actually progressing." This was extremely frustrating since this was after I had gone completely blind multiple times that day.. if that's not my symptoms progressing, what is? I was sent home again with the same generic headache handout. Feeling unsafe with waiting a month for my neurologist to treat me, I immediately went to UCHealth Broomfield Hospital, where my experience was completely different. Four nurses rushed me back immediately after hearing my symptoms and the ER doctor, Dr. Jessica Mitchell, virtually consulted a neurologist right away. Dr. Mitchell performed a spinal tap and confirmed my intracranial pressure was concerningly high. After removing fluid, I felt instant relief. Dr. Mitchell confirmed the IIH diagnosis and explained that untreated IIH can lead to permanent health issues. Dr. Mitchell asked if I knew why BCH hadn't performed a spinal tap. I told her I had no idea, especially since I had specifically requested one. She appeared visibly surprised and concerned by that answer. Upon discharge from UCHealth, the staff provided me with clear discharge instructions and follow-up recommendations. They told me exactly what symptoms to look out for so I know exactly when to come back to the ER. Dr. Mitchell gave me the information for the neurologist that she consulted with and recommended that I reach out ASAP to schedule an appointment since they know my case and will likely be able to get me seen sooner. I'm deeply disappointed in BCH Foothills Hospital Emergency Department, especially Dr. Shannon Sovndal, for dismissing a serious and time-sensitive neurological condition.. twice. I'm incredibly grateful to UCHealth, Dr. Mitchell, and her team for listening, acting quickly, and preventing what could have been a permanent outcome. I would not recommend BCH Foothills Hospital to anyone seeking thorough or compassionate emergency care. Go to UCHealth Broomfield instead!

I had a terrible experience and would not even in a dire situation, consider returning to this…read morehospital. I am not able to go into details, but I was severely traumatized by my visit there due to the lack of compassion, exhibited by staff. My safety was put in jeopardy by the decisions made by the staff that day, Specifically the nurses and physician. I felt bullied and judged and to them It seemed perfectly normal to treat their patients that way. They banded together and ganged up on me with what seemed to be to try to intimidate me. They succeeded as when I left there. I was traumatized,, vulnerable and afraid.

I wish I had looked them up. I love that my surgeon listened to me and finally gave me the surgery…read moreI needed. I hated that he said to me "I can't believe it's taken so long to get you in" (yet he was the 4th or 5th opinion that YEAR and the only one to recommend surgery, to let you know how messed up healthcare still is). I still largely like him, but I've had so many major issues with SCL Health and even his team. Despite that, I had a second surgery that was MUCH more painful than the first and his team has failed to do 2 prior-authorizations for pain medication in a row now. I didn't call on-call doctor last holiday weekend, but I tried today and was told that they can't conact the on-call doctor for refills period, as a CORPORATE POLICY. I also had other major issues including horrible post-operative pain care in the hospitals for both surgeries. They failed to even give me my normal meds AND failed to give me doctor ordered meds. Update: Due to their failure to complete the prior-authorization, I remain completely without breakthrough pain medication because the Hospital ran out. I was able to get this resolved eventually, although the PA threatened to refer me to pain management less than one month after an excruciating surgery just because I complained about failure to process pre-authorizations and the fact that the delay was increased due to the pharmacy running out. I can assure anyone reading that all I want is care while in pain. The doctor just told me I have up to 6 more weeks of it, plus my psoriatic arthritis flareup they helped trigger early made things worse. The fact the EPA's policies have created shortages of pain medication is another reason SCL / Intermountain Healthcare's policy of not allowing post surgical patients access to on-call doctors for *any* refill issue is deliberately cruel and arguably torture.

I'd like to file a complaint against: Dr. Steven Ray MD at…read moreSCL Health 4859 N Yampa St, Denver, CO 80249 refused to prescribe insulin to me according to Walmart Pharmacy.

The front desk woman was very kind and helpful, but the nurse that I saw for my appointment was…read morefrightening. The name of the nurse is Nicole, and if you want to see a nurse that will treat you like a human being, then I do not recommend Nicole. She was very aggressive with her work, unfriendly and just overall an unwelcoming presence. I question her integrity as a nurse and recommend you see a different one.

My appointment was scheduled for 10:20, I got in at 11:22. After an hour of waiting, I was rushed…read morein and out with little feedback and without any sort of diagnosis. I was rushed out before I could ask questions. I'm usually not one to leave negative reviews, this is truly not a good clinic though

Awesome staff!!! Their staff is not only friendly but also highly skilled. The entire experience,…read morefrom the moment I walked in, was fantastic. The staff was friendly and efficient and was not only knowledgeable but also took the time to address all my questions and concerns. I left the clinic feeling confident in the care I received.

From the owner: We're a leader in outpatient physical therapy and orthopedic rehabilitation. With offices in…read moreBoulder, Brighton, and Broomfield (the location of our new state-of-the-art Medical Clinic for occupational medicine and physical therapy), we help our patients return to work, sports and play without limitations. Our services include: * Back Pain Therapy * Neck Pain and Whiplash Program * Post Surgical Rehabilitation * Sports Medicine Program * Hand Therapy * Therapeutic Massage * Medical Massage * Employee Testing Our employee testing utilizes WorkSTEPS, a nationally recognized Functional Employment Testing Program designed to reduce work related injuries. We also operate SkiStrong: a custom-designed employee testing program to help ski resorts reduce injuries, lower workers' comp costs and boost workplace morale. Our evaluations ensure that people are physically capable pre-employment, and our program holds employees accountable for maintaining fitness.

I have been going here for 5 years. I continue to even after moving to Aurora. the drive is worth…read moreit for me. Stacy Davisson and the rest of the staff are friendly and listen to my concerns and needs providing thoughtful options and care. They took their time and thoroughly researched alternative medication options. I feel like they genuinely care for their patients.

NP Terry "Dr Terry" has helped me and taught me a lot! I've moved my whole family here. He talks to…read moreus like we are adults, no sugar coating and so far I feel so much better than I did before I started coming here.

After not receiving a timely call back from our pediatrician, I made an appt at The Little Clinic…read more We arrived earlier than our appt time, we checked in and the nurse practitioner Hayden Davidson was able to get my daughter and I into a room to start the test to check if was pink eye or not. He was personable, knowledgeable and our visit was amazing! He walked us out to the pharmacy to show us which drops he recommended instead of just telling us. He was energetic and I'm so glad we had such a positive interaction. I would absolutely visit with Mr Davidsonat this Little Clinic again! Tk you!

Not a very good place. They don't treat patients very well. Melissa was good before. The nurse…read morepractitioner is rude and makes it all about her. They use a model where they like to think they are superior to the people they treat. This is possibly the worst experience of my entire life.

We have been here many many times and we always have had a great experience. The staff is awesome…read morethey follow up on test results and listen to your concerns!!

I'm from out of town, it was a Fri. and had a lingering sore throat and congestion so I thought I…read morebetter go in. I was able to get right in and promptly seen by the doctor. Dr. took a throat culture -- no strep. Prescribed antibiotics. Within hours I started feeling better. Monday morning Dr. called to see how I was feeling and to let me know it was a viral infection.