If I could do a zero I would My mom has had nothing but…read morepoor care for the last 5 months due to the fact Kaiser is cheap and looks for the cheapest facility to put your loved ones in I know this from the case manager, they do not care about there health care at all my mom has been in 6 different facilitys and each time she starts over with care because staff is incompetent and lazy. My mom has almost died under there care we had to call 911 ourselves or my mom would have died. The doctor who decides patients outcomes should actually go to facility and see patients personally instead of reading a report and deciding there fate, Very disappointed in Kaiser so glad they are not my insurance company if they are yours I suggest you change or take a chance of dying under there care!

I had *the worst* customer service experience with the woman at the front desk in the behavioral…read morehealth department. She clearly lacks the proper training and temperament to deal with people experiencing mental health crises and distress. Working in mental health is not an easy job; a person needs a certain amount of empathy and patience to be effective at it, and this woman had none. I have honestly never felt less valued as a "customer" at a more vulnerable time of life as needing a mental health doctor. As a result, this employee is causing further distress for patients with her unprofessionalism. This is a serious matter. All people are wanting is get an appointment to see a doctor. It's not a lot to ask for. Shame on you Kaiser, for keeping employees like this on your payroll.

First time at this location was impressed with the landscape the building shares with the hospital…read morevery beautiful. There is currently construction so it was different runds into water fountains and areas for water to teavel and i was able to cross. I ended hitting alot of dead ends so to speak and decided the parking lot would be best. Their were alot of greenery and places to sit and different types of terrain it was simply beautiful. I checked in and before I got to the area they were calling my name to come back. Safe was friendly, interactive and were effective.

bare bones treatment that you have to wait for. i'm a healthcare provider and musician cursed by an…read moreacute finger injury, for which they made me wait 6 days and put my professional life on hold despite multiple phone calls trying to get in. once i made it through nearly 1 week waiting, i drove 1.5 hours to the crappiest commuter wasteland in our state (lafayette/erie) only to be treated like a number. i can buy better splints on amazon, and they reordered x-rays that were already done. kaiser x-ray techs don't bother using the lead blanket because why? bargain basement care. i passed out from the pain of the exam and splinting procedure and received no anti-inflammatories, no discharge instructions, and nothing but a baggie with 6 splints haphazardly cut from a padded metal strip. there isn't a kaiser hospital in colorado, people, how is this is even a thing? kaiser doctors and nurses are some of the highest paid in the country, yet they provide delayed care that is restricted to certain geographical areas. it is truly the worst healthcare you can get in colorado; people would be better off ditching their kaiser insurance and going cash pay on discount literally anywhere else. and if you get sick on an extended stay out of state, you are completely f*cked. i always find it sad/odd that kaiser employees are some of the most frequently striking employees in the country while receiving higher pay and better benefits than their counterparts who work at safety net, teaching, and religious hospitals. the salary of kaiser's CEO would afford the construction of an entire new facility here. consider that a large number of the positive Google reviews are generative AI and pay-for-say scrollers.

i order my prescriptions online and get notified by text when they're ready. When I show up at the…read morepharmacy, I get into the pick-up line as instructed. And then I wait and wait and wait while the staff calls people's names off the "board" of those waiting to have their prescriptions filled instead of taking people in order from the line. Even though those waiting for prescriptions are instructed to get in line when their names show up on the board. When I get to the window, I'm asked if my name is on the board, and get a double-take when I say it's not. The woman who waited on me today almost sent me back to the line because my name wasn't on the board. What is the line for? I was told that the staff is ordered to give preference to those sitting and waiting as opposed to those standing in line. Either change your procedure, or change the instructions. Just because I'm waiting in a line as opposed to in a chair doesn't mean I'm not waiting.

With all things considered, the parking here is still crappy. With this cold blast that's sweeping…read moreonto us, you can definitely get frost bitten due to the parking here. I personally dread coming here just for this situation. Other than that, it's not bad of a visit.

I've always gotten good care at Kaiser. Most of my care has been at the Rock Creek office, but a…read morefew years ago my optometrist (Dr. Joel Winter) moved here, and I followed him. Dr. Winter is very methodical and careful, and always gives my retinas a thorough examination because I had tears in them way back in 2016. I have a lot of confidence in his work. The facility is more cozy than Rock Creek and easier to get to and get around in, although they only have a few specialties here. My wife's optometrist (Dr. Shealeen Panetta) is also here, so we visit the facility fairly frequently. The facility just finished a long remodel, which was messy, but it's all finished now and looks good.

Hmmm. Shocker. 2.5/5 star average…read more The other reviewers are correct. The people do not want to be there. They look miserable. I had experienced what I perceived to be discrimination at this pharmacy in the past. I understand, Andre, as the supposed "manager" needs to take claims like mine seriously. He made me cry as I am a very sensitive anxious person and the follow up was WORSE than the actual discrimination itself. He was NOT discreet, he used a tone of voice and behavior that was domineering/aggressive and he embarrassed me in front of the other customers. I am actually, quite perplexed at the moment. I would have thought as a person of color himself, he would have more empathy with my experience. I know what I experienced. I know the looks I got. I stand by my comments. He did not use discretion, intimidated me and made me, the FUCKING victim feel like I was the perpetrator of a CRIME. I used to like him. I truly find myself disgusted by the follow up. I dont care how bad of a day youre having. I have worked in customer service many, many years. You dont approach a follow up with such hostility and lack of empathy. What sound manager approaches the alleged victim of discrimination in such a threatening and hostile manner. HE could tell I was uncomfortable and he kept pressing. I guess some people just snap after all the negative energy - I get it. The staff there seem miserable and I am in disbelief with how I was treated. Andre used possessive language and harbored the demeanor of a militant cop on a power trip. you DO NOT treat your customers like this. Un-FUCK-ing believable. I had more self control than he did. and hes like, 20 to 25 years my senior. I could and would be a better manager and understand you dont use hostile conduct like he did with such a sensitive issue/grievance as mine. As a manager, I would have been far more discreet and approachable. Yes, we are human and fallible - Andre CLEARLY did not act like a manager today. I empathize though. After working in an environment permeated with negativity and becomes the breeding grounds for a cesspool of toxic human interaction, I understand. I am far younger than him and know better. look at your negative reviews and shitty ratings and do some self reflection, man. Jesus christ.

While visiting Colorado, one of our family member became ill . We where able to call the advice…read morenurse and explain our medical issue. The Northern California advise nurse was able to send a prescription to MyDoctor Kaiser app We walked up to the new prescription window, explained our prescription was on file . She was able to retrieve our and fill the prescription A sign in the waiting room read If your prescription is not fill with in "10 minutes " , please go to the pickup line. We waited for only 8 minutes !

Pharmacy line is clear out the door. 1 line check in same line pick up terrible:(:(…read more I usually do mail order but this is ridiculous.

I had to take my dad in for cataract surgery. The lovely lady with the dark hair who took my temp…read morewas so warm and welcoming. She let myself and my BF go in and out to the deli because she remembered my wool hat. who does that at a hospital??? This was 2:30 today. Sarah at the check in desk is AWESOME! She had a super cute sweater and Micky Mouse ears hair so we talked hair. She remembered my name... wha???? At any rate, Sarah wants me to spike my hair when we bring my dad back for follow up and I'm gonna do it. When I'm fading please send me here! Heart!

So I took off work to accompany my wife for her doctors appointment. Getting checked for her…read moreneuropathy problems. 15 minutes with the doctor and he sends us downstairs to the laboratory for a blood draw. 2 hours we waited. We watched numerous people leave after an hour wait. We stuck it out and finally got attended to after a 3 hour wait. Absolutely ridiculous. Never again will we go to this location. I lost out on a days pay for this? Who's gonna reimburse us for this nonsense? Yet they charge a pretty penny. Get it together Kaiser.

Excellent hospital with excellent care for the individual. They are efficient and careful with care.read more

Dropping off a lab sample - directed to main check-in which had no one at the desk. Then directed…read moreto Imaging which again had no one at the desk. Observed many reception desks without anyone stationed there. You'd think with cost of hospitals these days they could afford to pay for receptionists to be at a desk.

To say I was satisfied with Dr. Halls treatment would be a complete understatement. My results were…read moreunexpected - outstanding - and completely life-changing. Before my treatment, one small tweak would quickly spiral out of control and at times be severe and debilitating. I've been carried out of vehicles, crawled up stairs, spent countless sleepless nights laying flat on a hard wood floor because even breathing would hurt. A sneeze could make me cry. My entire life was controlled by pain - or stressing out about when the next bad episode would hit. After multiple doctors, numerous scripts for pain killers, 4 MRIS, nerve testing, a pricey meeting with a spine specialist at a very prestigious hospital, and a 15 year timeline -- I learned "nothing is wrong with you" or "it's in your head." And left feeling helpless and slightly crazy. I met Dr. Hall in November of 2017. On our first meeting and overview exam, we reviewed my xrays. I'll never forget the moment when he pointed to the image and said "yep, right here - there's the smoking gun." Wait... really? How could he have figured this out so quickly. He explained that my right hip was 1.5 inches out of line with my left. Then showed me the "timeline" of issues up my spine caused from years of misalignment. We talked about my stiff straight neck - what caused it what's making it worse - and the negative effects I'm experiencing from this. My "carpel tunnel" is most likely not carpel tunnel all. Most of my sinus headaches, he explained, were likely caused from the lack of curvature and neck compression. Everything he said to me in his diagnosis was backed up with simple, clear, facts and evidence. It all made so much sense to me. It was the first time I finished a conversation about my issues pain feeling hopeful, rather than frustrated. For the first time in over 15 years, I'm confident that my joint issues are solved and I feel completely in control of my body. I am again able to choose my level of activity and challenge myself, rather than letting my pain dictate what I am able to do and when. Im able to enjoy skiing three days in a row without fear of an episode that would ruin my day. I confidently enjoy hikes more challenging than i ever would have attempted before. I am proud to call myself a "runner" once again and enjoy frequent runs with my husky, Samson. Prior to meeting doctor hall I had decided my running days were over (despite it being my favorite and most mind-clearing activity). Yoga is once again a part of my life and I'm so grateful for how "right" my body feels. Today, if I ever trip hiking, slip on ice or fall skiing, I don't dread whats to come. Because even if I experience a minor fall or bump -- the after pain (if any at all) is so minimal. AND the best part is -- I'm now fully capable of making pain go away simply and quickly (with a set of exercises he gave me for on going maintenance). Armed with these tools, I get back on my feet and on with life comfortably -- all within the same day. I could never put into words how empowered that makes me feel. Yet, even saying he 'changed my life' is still too simple to fully capture the impact he's made. The new me enjoys an overall improved well being, which in turn, has also positively impacted those closest to me (some who have never known me without my main issues of back pain, carpel tunnel, and intense headaches.) But wait, there's more. Dr Halls impact, quality of care, and compassion stretches even further. I spoke to him about my father who lives in another state, but was someone I assumed could benefit from chiropractic. Dr Hall gave me detailed advice, and even called around my hometown area looking for a chiropractor that would be a good fit for my fathers very precise and sensitive needs. His willingness to help my father (a patient he'd never actually see) is a true reflection of his character, passion and confidence in his field.

I recently was hired by Cameron to replace a water heater. I successfully completed the job with no…read moreissues. However I received a 1 star review from Cameron stating that I overcharged for the job that was only supposed to take 3 hours. I communicated with Cameron stating that it would be difficult due to the location, also stated that I would have to alter the connections since it wasn't the same size of heater. He agreed to go along with the job, knowing it wasn't your average water heater swap out. This hasty review has already damaged the reputation of my business and my ability to receive leads.

Due to problems at a more local to Golden CO surgical center where my wife was originally…read morescheduled, she had to go to Louisville, Centura/Avista Adventist Hospital. It was an outpatient surgery but, not without some risk. Anytime you're under anesthesia there's risk, right? The surgery started two hours late due to some delays there, so I didn't pick her up till about 8pm, the place was a ghost town. But they'd been given my cell # to text and I was kept posted on her status the whole time, and I got a call from her surgeon telling me she's fine, there were some minor complications (oh boy, here we go...) but she's in recovery, come get her. He was terrific and as he promised, we were given his cell number and he told me if you even THINK there's a problem over the weekend, call me! Wow. The nurse in the recovery area was fantastic. She and my wife had become fast friends and I almost had to interrupt their conversations to encourage her to move the process along, please? It was a long drive home in the dark on an unfamiliar two lane road back to Golden. In summary, an experience like this kind of restores your faith in humanity. And I was thinking, these people survived Covid, survived a huge fire nearby just a few weeks previously, and they just keep doing the best they can for their patients with such heart and kindness. Fantastic.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

I have been going here for over 12 years now. While all doctors' office have some issues, the…read morepractice as a whole has been great for my family. The receptionists are always quick and helpful and I appreciate most of the doctors we've seen over the years. My only exception is that one doctor (no longer there) wasn't great with perimenopause care. I have an appointment with another doctor there about it. Will update after I visit if anything changes.

Today, I had an appointment with Dr. Birmingham and he addressed pains from calluses on the outer…read moreedges of my foot. He dealt with it in five minutes and informed mee there's a foot clinic that deals with calluses, nails, etc., it's recommended to be repeated every 60-62 days. We didn't address neuropathy and diabetes that I'm dealing with as well. I will wait until he's added as one of my physicians and will send him a message. He wasn't thorough, it was such a quick appointment, was like sitting down, getting up, sitting down and getting up, again. I'm not sure, if it was a good/bad experience...it was surreal. It didn't feel like an appointment, basically he had someone typing up records, no name, etc. I'll have to update my review.