After waiting two and a half hours as a walk-in, I felt like the exam was rushed. I was told my…read moretonsils look good, the same tonsils I had removed when I was a kid. Didn't leave feeling very confident in the provider's assessment.

It took me two and a half hours to be seen, but once I got in the medical staff were very efficient.read more

got me in and out quick at the er if you just speak plain english to the staff they can bypass BS…read moreand get what you need to get others moving...

I would never recommend anyone go to this hospital. They provide sub par care to in-hospital…read morepatients. They forgot to provide my father breakfast one day, I spent over an hour trying to get someone to get him fresh water, he requested a blanket at night when he was cold and it was never provided, amongst other issues that seem to me to be basic care. I worry about the patients that do not have a family to advocate for them. I called patient services, and they apologized, and said they will change their policies- what they need is more nurses and CNAs. But they recently cut staff. Maybe if administration would get laid off they could afford to hire the extra staff

Slow. Just so, so slow. Not Urgent Care at all. I had to go here on vacation with a friend, because…read moreshe needed a Tetnus shot. Fun times on vacation . Anywho, we were told that there were only two people ahead of her, so it wouldn't be a long wait. About 15 min later, a local gentleman checked in and asked us how long we'd been waiting. We told him, and he started laughing. He informed us that we'd be there for a whole lot longer. He was correct. It took 2 hours to get a Tetnus shot. 2 hours. For a shot. With 2 people ahead of her. I think the "multiple specialties in one clinic" may be slowing them down. Go somewhere else for Urgent Care, if you can.

From the owner: Providing comprehensive integrated primary health care services for all, to improve the health and…read morewell being of our patients and the Maine communities we serve.

I had a very good experience at this facility recently. Even tho' I was advised that the wait time…read morecould be up to an hour, it was only about 15 minutes. Vitals taken and then I was seen by the NP (Gloria) who was great! She asked all the right questions about the health situation I was there for. She was cheerful, and professional, gave me all the information I needed for followup.

I had an accident, twisted my ankle or something (still tbd bc I wasn't able to be seen). I felt…read morelike something wasn't right and so I called this place to see if they can see me and ask about pricing. A lady told me that although they are busy and I might have to wait, that they can see me. So we made the drive there to be seen and upon arrival they tell me that they are too busy and they can't. I was very willing to wait. If that was the case, then they should have been upfront and not make me drive all the way for no reason, waisting my time and being rude saying "well things change all the time", and another secretary saying "I didn't take any calls". Disappointed, and wouldn't recommend this very unprofessional place.

I was very pleased with Primary Health -- the Nurse Practitioner was skilled, friendly, and very…read moreclear about everything. My fast recovery indicates she did excellent work! The nursing and administrative staff are super-friendly and helpful. I found it easy to get an appointment and wait times were reasonable. We come to Sorrento every summer but this is the first time we've needed medical attention here. I'm happy to have found Primary Health!

While the staff here is friendly and polite. The wait as a walkin was over two and a half hours…read more This in spite of there never being more than 3 or 4 people in the waiting room. I don't know whether there is another urgent care or walkin in Ellsworth, but I'd encourage you to try them.

This Emergency Department has the coldest most uncaring staff anywhere. You are just a bother to…read morethem. Don't go at night and wake them up, no no, they don't like that. Don't bother the nurses while they are playing Dune on their phones I had a traumatic experience there in July when I had to go after midnight by ambulance. For some reason my left foot was spasming like it wasn't even part of my body. It was so painful and I had no control over that leg. I was profiled as a drug seeker even tho I told them immediately I was NOT drug seeker they ignored me. One nurse kept accusing me of not letting the other nurse draw my blood, AS SHE WAS TRYING TO DRAW MY BLOOD!!!!! She said you're not spasming now nor were u when u came in on the stretcher. I asked her what she was trying to say and she just kept repeating herself until I told her to leave my room and not come back. What a horrible person she was! Susan. How would I prevent anyone from drawing my blood? The doctor comes in and stands away from me with his arm crossed. Asked me why I was there. I told him why and he could see the spasms happening. This is an early Saturday morning, he DID NOT EXAMINE ME AT ALL!! NOTHING! He left and came back with 2 Ativan and said take one now and one Sunday then see your PCP and released me. Two hours later I'm unconscious and my sister had to call an ambulance and force them to take me to Ellsworth ED where I had all kinds of doctors working on me. I had spiked a 103° fever and heart rate 185 per minute. I was in AFib and they were telling me they were trying to save my life, afraid I was going to have a stroke. I spent 3 days in ICU on heavy anti anxiety meds as well as meds to slow down my heart rate. I would have died if my sister hadn't made the EMTS take me to Ellsworth. Why didn't Blue Hill care about me and done more? Ellsworth was able to. They treated me like an ignorant, dirty junkie. None of them should be in the medical field if that's how they treat people. I did absolutely nothing to deserve their disgust with me and simply send me home. I know so many people with horrible stories like mine

This place is an utter catastrophe. They are so poorly administered they can't accomplish a basic…read moretask like faxing (yes, faxing, because they don't use email because this is the 19th century) lab reports to a doctor. The incompetence is utterly breathtaking. Like... truly truly breathtaking.

I am embarrassed for this hospital and its staff. I feel bad for anyone who has to be treated here…read more I have never been to a more unprepared, unprofessional, and literally dangerous hospital in my life. I left this hospital with more pain, stress, and frustration than when I went into it. Avoid at all costs. A 14 year old passionate about growing up to be a nurse or Dr. could have given me a more caring and educated experience than the sad joke that I was just subjected to.

Absolutely monstrous level of privacy violations, stigmatizing, and overall rudeness. This is a…read morevery rural hospital, and the nurses display a level of provincial ignorance I truly thought was a thing of the past.