As an experienced homeowner, landlord, and condo buyer of over 30 years with several types of real…read moreestate representations , I've never come across a group of such unprofessional brokers in my entire buying and selling career. Promises were made, but were seriously broken. This one man broke the fiduciary trust of all brokers in the community, even given repeated chances to fix what harm he had done and the poor decisions that were made on behalf of owners. From start to finish, born and raised in Sudbury, he totally misrepresented our interests, putting his own personal agenda forward with a conflict of interest construction business, concentrating on projects that only he would benefit from, which backfired on him. Even when the family members were alerted immediately, there was no marketing team approach. Totally inflating the price of a home, unable to describe it with the 500-character count allowed in the MLS, or even remember the basics of it a standard-size home. The photos were awful and never lived up to the home's real value. Time went by and one immature broker with clear anger management problems, refused to hold open houses because he took time off in the middle of it for his own personal reasons, not wanting to assign another broker, or work with the owners. Never have I been so disrespected in emails and in person, even asking him to reduce his commission. Desperate in the end, he was supercilious and inept simultaneously. The supervision by management was egregious from the beginning of the listing and took advantage in an unprofessional manner too late in the process.. There are too many other firms in the metrowest to consider. In fact, NB Taylor, as a whole, wasted time and lost the listing when they could have just listened to the input of an owner.

Elizabeth helped me find a new home in Boston under SUPER stressful conditions (i.e. moving across…read morethe country during a pandemic). She was responsive and followed my lead with communication preferences (text, calls and emails). She did not flood me with communications but responded to my inquiries quickly. My favorite aspect of working with Elizabeth was that she was direct and precise in her communications. She provided requested information in a friendly, professional and clear manner. I have worked with several other Realtors and their cloudy, rambling communications made transactions REALLY difficult. Elizabeth wasn't like that at all. I trusted the information she provided and any inconsistencies were due to other Realtors and not her. I told Elizabeth my home and neighborhood preferences and she stuck to my guidelines. I loved that she knew about the area and could advise me on what was a good deal or not. I also appreciated that she communicated with seller realtors and got an idea about offers and negotiable items. I also value that Elizabeth drove around and did video call showings with me around my schedule. She had excellent knowledge of structural components and told me why certain things were significant. She was candid when places looked better in listing pictures than in person. As a bonus, Elizabeth was also super helpful when I was having problems with my short-term rental. She let me know about reasonable expectations with my landlord and my responsibilities as a tenant.

Before working with Elizabeth, we had been trying to buy a house for over 2 years with no success…read more We now own our first house after working with Elizabeth for just 3 months. She made the home buying process smooth and took a lot of work and stress off our shoulders. She's great at negotiating, which is extremely helpful for first time buyers. She gives you helpful advice during the process and communicates well with the seller's agent or the town in order to answer any questions you may have. Not only do we own our first house, but we got our dream home. Even after closing, she is extremely helpful and a great resource. We couldn't be happier with our experience working with her.

Nikki recently represented my husband and I in the purchase of our first home. Thanks to her, what…read moreI had feared as an overwhelming process was clear, smooth and even a whole lot of fun! From our first meeting, we both felt at ease with her and her funny, warm demeanor. Buying during the tail end of the home buyer tax credit, Nikki must have been working with half a dozen or more first-time homebuyers at the same time she was representing us, but you never would have known by the level of attention we received from Nikki. She was prompt in her communication with everyone involved and truly made us feel like her #1 priority. Nikki has also assembled a network of referrals that are all second to none. Our mortgage broker and attorney, both recommendations from Nikki, were as personable and responsive as she was. She surrounds herself with the best. If you're looking to purchase a home in the metrowest area, you can't go wrong having Nikki as your buyer's agent!

Nikki helped my husband and I buy our first home earlier this year. She was great to work with! As…read morea buyer's agent, she really listened to our wants and needs, gave us honest feedback and good advice the whole way through, and ultimately found the perfect house for us. The process went smoothly and we always felt like we knew what was coming next because Nikki explained everything. She's also a fun, upbeat person to be around :). We really enjoyed working with her and would recommend her to other first time home buyers!

I met Laura at her open house at the property now I call home. She is such a great real estate…read morebroker that I would ask her help if I am ever selling my house. She is very proactive and put in efforts to promote the properties she was selling. At the mean time, she did not put any pressure on the buyers and was knowledgeable about both the area and the properties. I travelled from upstate NY to look at houses in Massachusetts so I had very limited time. I requested fast response from the seller. She helped me to connect with the seller and the process was very smooth. She is a fun person to know as well. I am very happy that I found her.

From the owner: Located in Sudbury, MA, Black Horse Real Estate Inc provides both residential and commercial real…read moreestate services. Whether you are a luxury home buyer, first time home buyer, renter or investor, their agents have the experience and the skills needed to help you with your real estate needs. For more information or to get the process started, give them a call today.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Gwen was the perfect realtor. We saw homes that matched what I asked for and she guided me through…read morethe process of getting the one I wanted even though the seller had already accepted an offer! Gwen was prompt, communicated clearly and often and made the process very straightforward. I recommend her to you without any reservation whatsoever.

From the owner: As a REALTOR® in Bolton, Harvard, and surrounding towns, I'm dedicated to creating an experience…read morethat stands out from the rest. Since 2002, I've been dedicated to assisting buyers and sellers while they achieve their real estate dreams. From first timers to those looking to upsize to a house with land, my market expertise and personable approach will leave you confident in your transaction. Because with me in your corner, you're gaining more than a trusted resource -- you're gaining a friend.

Vera did an incredible job helping us find our new house. She's very knowledgeable and had a…read morepassion for her job, clearly noticeable. I absolutely recommend her. Impeccable work done for us!

I listed my mom's house with Raveis Realty. Since I live in California and the house is in…read moreMassachusetts, I explained that I needed them tell me what needed to be done. I also said I was willing to put money into the house before simply dropping the price. The services included listing and showing the house to prospective buyers. The first agent I used, Kathy Cuoco, told me everything was great and that the house was ready to go. After a few weeks of little to no activity, I asked someone else to check in. They told me the grass was very high and that the house looked abandoned. When I contacted Raveis, I was told it was a tough market and to drop my price. After a couple months of basically nothing, I asked to change agents so my listing was (kinda, sorta) transferred to Kathy Knox. She began by saying that I should drop my price because it was an awful market and that she didn't expect it to improve for at least 2 years. (I can look up the Case-Shiller Housing Index easily enough, and it didn't support her assertion.) Meanwhile, I traveled to Massachusetts and saw that the place needed work. I can't guess why they didn't tell me, unless they were used to selling abandoned properties and mine looked good by comparison. So I hired several tradespeople to make repairs and updates. When the house went back on the market, I got some interest but I never felt like the Raveis team was working on my behalf. They were just going through the motions. The worst point came when they had an open house and got no traffic. I was told by a friend that they didn't even put signs out. When I asked why not, they said they'd advertised the open house on Craig's List. Eventually, the 6-month listing contract expired and I re-listed with Keller-Williams out of Concord. Talk about a night-and-day difference. The agent I used, Deb Nicholls, was so much more professional and helpful. She took charge and did what a real estate agent is supposed to do. I soon got an offer and sold the house. Kathy Knox is still sending me email updates on my listing even though the house is sold and despite my repeated requests for her to stop. They honestly seem utterly clueless.

As first time home-buyers, my wife and I knew we would have a wide array of decisions to make…read morethroughout the process. The easiest of these decisions for us was choosing to work with Denise Garzone as our Realtor. Immediately upon meeting her, we knew she truly wanted to help us find the right home, at the right price. We found ourselves at ease with Denise, and were able to trust that she was looking to partner with us through the process. Denise masterfully balances the drive required to complete a transaction in the competitive environment of suburban Boston real estate, with the grace and patience needed to ensure we were comfortable with each step of the process. She never made us feel pressured or rushed, and clearly explained the pros and cons of each choice we made. Denise understood how difficult it was for us to take in all the information about not only the houses available, but also the lifestyle change of moving from the city to the suburbs. She tirelessly researched the properties we were interested in, even going as far as pulling building permits from the town offices, allowing us to make the most informed offer on a house. The negotiations for what became our new house carried through the snow storms of February 2015. For those who lived through this season in Boston's history, it proved to be very difficult time for even the heartiest New Englanders. Not even continuous blizzards could phase Denise. Her commitment to us yielded the exact house we wanted for the lower end of our budget. Denise's commitment to us and our search for our first home never wavered, and for that we will be eternally grateful. We strongly commend her to anyone looking to purchase a home, and promise you will not be disappointed.