I will not be shipping hest buy again…read more We went in to purchase a 700.00 camera kit for our upcoming vacation. They didn't have it set up on the camera stage but said they had one similar to test out before purchase. I went to pick it up and test it out the employee advised not to because the alarm would sound (it was very sensitive) I asked if he could help us find one we could handle so I could test it out. He advised "all of the batteries are dead" I asked him to change them out. He advised the alarm would sound and they didn't have the key to release it and change it out/charge it. Why have cameras up for display and to be tested and not keep up with charging the batteries or changing them out? I asked if I didn't like it after buying it could would they take a return,he advised yes for 14 days. They tried to up sell me on the warranty and didn't even know what it covered,didn't even know what the manufactures warranty covered. Against every cell in my body screaming "walk away and don't buy it" I bought it, only to return it the very next morning. Upon returning it they kept almost a 100.00 of my money for a restocking fee... had I been able to test it out at the store before buying I wouldn't be out 100.00 because I wouldn't have bought it! They have gone downhill and are below subpar for customer service and the condition of their store/what's available to test out before purchase. Save your time/money and order online through another company. Best buy is shit for customer service

Geek Sqad was able to clear out my MacBook Air reset it to help me get it working again…read more Unfortunately it only lasted a week with how much use it got over the 7 years I had it. Luckily they were able to take it and e-recycle it and provide me with a good deal on a new laptop to get up and running again.

The bathroom for handicap people is out of order. The selection has been somewhat reduce and the…read morestore looks like it's about to closed for the last time

Sometimes a store has good vibes and sometimes it doesn't. I was in The Office Max over on Soncy…read moreand got nothing but good vibrations and pleasant helpful employees. I didn't get that sense in this store. When I first walked in the front door I saw they had Sharpie pens on sale for $0.50 each. Score! I grabbed a couple and walked around the store to see if there might be any other school supplies of interest or on sale, found a couple items on the clearance table, got frustrated because there were no prices on many of the items in another clearance area so how are we supposed to know how much they are or if they're really on clearance? I decided since I wasn't spending very much I would double back over and pick up a few more Sharpies. A friend of mine has been trying to get me interested in rock painting and I thought for that price I could experiment and see if I liked it. I don't want to be spending a lot of money if I don't keep doing it. I grabbed one of every primary color, 8 or 10 of them and took them to the front. The girl checking me out was nice enough but she informed me that there was a limit of three on those and pointed to the fine print in the newspaper ad. I told her I didn't see the ad I only saw the sign in front of the pens and asked if she minded if I slipped over to where they were, not too far and check the sign. There was no one in line at that point so it was fine. Sure enough the sign had in little tiny letters limit 3 per customer. Now why do they put it in such tiny letters?? Do they want one person after another to grab a bunch and take them to the counter only to find out they can only get 3 for that price so that the clerks have to be continually putting the pins back? If there's a limit of three they should mark that clearly so people understand. I thanked the girl for her patience before I left. She was apologetic and said if it was up to her she would have sold me all of them $0.50 each so that made me feel better.

First off, I should have known better.. Ipad would not charge, took it in and Paid $108.25 for new…read morepower port (young man transparently said that there may be more wrong. Port gets replaced and now battery needs replacement. Says that if they keep finding things wrong with the Ipad I can apply credit to purchase of new or used one. I get told that the replacement under Apple warranty was a refurb and told they are terrible (red flag) either i should have expected that more would be wrong or .... needless to say I agreed to $377.79 for battery and get call that a $15 part needs to be replaced but they will "cover" the cost. I have been impressed with the transparency (they emphasis many times they cannot know what is wrong and if more they will give credit towards a refurb or a new one and both come with a lifetime warranty for repair if it goes wrong. Wife picks it up and when I log into it screen looks like it is wrinkled. Enough is enough he prices a replacement (refurb $1200+ dollars including my credit) I can buy a new one for $800 at Sams. I should have asked what the selling price was (remember they were transparent) but the reality is i can buy 2 new ones for the price of a refurb (1200 + what I spent $485=$1685. I asked why he didn't tell me the price (I should have asked) He then lectures me that mom and pops have to mark items up from retail (for new they buy at retail prices??? And I should know that's what all mom and pop stores do) and they have to charge for the warranty. On refurb they must be making 300%+. Feels like bait and switch. Buyer beware.

I took two my ipads for repair of crack screen for screening replacement and the other did not…read morepower up. They replaced screen but screwed up on fingerprint activation. They could not repair the fingerprint and they keep lying about ordering parts. Aftert 3 months, no parts and not able to repair. So i had to take it back but they still charge for screen repair along. They were not able to repair the other ipad power and kept lying about ordering parts delay again. After 3 months but no parts and they were lying again that the had to send it out for other shop to repair, but no success. they offer to replace different one with less valve. They asked for upfront payment. i gave $80 tip at time of payment. If you need replacement, you send it to Apple instead or buy new one.

Figured out son's PC problem in less than one day. Very helpful in determining problem and…read morecommunicating it. Very affordable as well. Excellent customer service all around. Cannot praise them enough.

The workers are super helpful. When I revealed I built my computer with my son, they offered to go…read moreover the build with my son and help him learn cable management. Super service.

New address.read more

From the owner: Amarillo's Best Computer Service! 16 years experience taking care of all of Amarillo's home and…read morebusiness computer needs! A few of our services include: Spyware & Virus Removal Complete Business Networking Email & Website Hosting Automatic Offsite Backups

I am the first to write a review of this computer repair store? Does that mean that everyone else…read morehas been too busy? This guy, Dan, knows his stuff. Maybe I shouldn't say this, but he didn't charge me for an estimate and when I went to pickup the printer he told me that the entire machine "has issues" and not to invest any more money in it - that I could go buy a new one at Office Depot for less than $100. And I dropped off and picked up the printer in the same afternoon. It was a little difficult to find the location - it is off Western Plaza, but it is worth persevering. This place loves computer, not because they are money-makers, but because this guy is so old that he has been in the business from the start and loves working on them. Too bad he doesn't work on cars.

I had a great service experience with this small business. I came to them for help to do data…read morerecovery for a dead Asus Zenbook Prime ultrabook. It was a tough job because these notebook components are extremely compact, and in this case, the memory drive was small and had a proprietary interface so I just couldn't drop it into my desktop and pull all of files. What a surprise to hear from Cat-Man-Du that they could retrieve my personal information off my drive! Pictures, documents, music, everything! I learned 2 things from working with this computer repair shop; 1) Save yourself the hassle and pay these guys for their expertise in getting your computer issue resolved. Use the time you save tinkering on you computer to spend it with your family instead. 2) I am never buying a darn ultrabook ever again! Those pieces of crap are not worth my money.

Our company had a Mac that's used for bookkeeping and in the middle of some data entry it…read morecompletely died and would not turn back on. I called Catmandu and spoke to Sebastian on the phone and he was amazing. He listened to the problem an explained to me what the possible problems could be. He was nice enough to let me bring it in and take a quick look at it to see if it would need extensive repair or completely out of service. After looking at it within a couple minutes he was able to get it back up and running. The guys are amazing and their customer service is second to none.This experience not only made my company a life long customer but I will also personally use them exclusively. I recommend anyone that has computer issues to call these guys. They know their stuff and know what customer service is. Customer service is a dying art but they are keeping it alive and thriving!!!! I wish I could give them more then 5 stars because they go well above!

Great service, goes far out of his way to help you out! Very knowledgeable, with honest opinions on…read morerepairs or purchasing new. Highly recommend!

From the owner: IT services, Cell Phone Repair , and Gaming Systemsread more