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    Complete Outdoors

    4.0 (1 review)

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    14 years ago

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    Rothwell Landscape

    Rothwell Landscape

    (5 reviews)

    So I have mixed feelings about this company... I paid them…read moreto do a porch out of stone in my front and it was amazing and reasonably priced. No complaints. That was done by Joe Lyon in landscaping. So easy to work with and communicate with. Now.... Brett Scott is a good person to talk to and try and work with.... But his crew sucks donkey butts. Poor Brett has had to deal with me on a regular basis and my complaints. For the price I pay bi-weekly I shouldn't have to call to get it mowed or have a better job done. They don't trim well at all. They skip my property if they feel it doesn't look like it needs it... But never look in the back (where it grows the fastest) We will not be continuing with the mowing service.

    When I initially got quotes to have a retaining wall built this was one of 3 companies. Two of the…read morecompanies seemed on par price wise and judging by the personality of the techs. We obviously had to pick one. We chose poorly. With that said I KNOW this company has good, responsible techs. We weren't lucky enough to get those guys except when the techs we did get weren't available. Start date was changed. When new date/week rolls around we hear nothing. I had to reach out to get yet another date. Finally the team shows and don't have all the tools they need. I give them an extension cord to use which they managed to roll over with a vehicle within a couple days and break part of it. They like to leave a mess and they are kinda slow. Once the wall finally gets started being built I notice it's not the colors I very very clearly spelled out for the team manager. He misunderstood but never thought to double check anything. It's already going so slow that I know asking them to undo what they have done is going to take forever. Thankfully this is the point in the project the original team kinda goes MIA. It takes another week or so but a good, productive team shows up and fixes the mix up and makes fast progress on building the rest of the wall and the fence. Eventually the original team comes back. We had a bit of fence that had to be rebuilt and it turned out fine. We had some regrading and drainage done which needed to be redone. We also had a mailbox done to match the wall. That also needed to be done twice because the first result was hideous. A LOT of this would have been avoided with better communication and a more dependable team. I feel bad for the team manager who was a nice guy and did good work but some of it was also on him for not double checking things. It was very stressful to come home everyday to check over everything to find out what I would have to have fixed the next day because things just weren't made clear about what we should be able to expect and silly things kept being screwed up. There were also pieces of stone that I asked the manager to not remove from my property that were taken away with the trash because of the team switch. I had to contact them to get them back. I got SOME stones back and they are probably actually better than what I had so fine. I guess they will do.

    Taussig Landscape

    Taussig Landscape

    (3 reviews)

    Future Planning re SNOW REMOVAL... We highly recommend…read moreTaussig Landscape for their Snow Removal services, based on our experienc for the past two (2) winters. This includes the snowstorm this past January, 2025, when we received about 15 inches where we live. -- Per the agreement, they were here the following day after the snowstorm had stopped, with a well-equipped crew of three. -- Our driveway, city sidewalks in front of our home and short walkway upto our front door were cleared and ice-melt was applied. -- Also, please note that they are competitively priced for their services.

    If I could give them zero stars I would. My husband and I were away for nine months in Germany and…read morecontacted this company in January 2019 for some landscaping services. After going back-and-forth for what seems like a couple of months we agreed on some pre-emergent and fertilizer treatments to our SOD. We start receiving our bills around July and August 2019 and we noticed we were charged for pre-emergent in the month of June! June? Isn't that when crab/centipede grass and fescue have already taken root and started to grow?? I'm going to let most of my photos do the talking here, but in the end we had to contact them about damage to our irrigation system and I questioned them about charging us for a process that was done too late in the year. The first email I did not get a response to and the second email they responded with an apology that "sometimes emails get overlooked".???? They went ahead and cleared our bill to where we owe nothing, but that might not even cover the cost of damage to our lawn right now. I will add this, aside from the pre-emergent and fertilizer, we only asked them to mow the grass. However, my neighbors contacted me stating that we have weeds growing all throughout, some of which are 6 feet tall. Photos below. If you are a landscaping company and you see these things happening in the yard that you're working, why wouldn't you come up online and tell the owners that this problem is going on and offer them a solution? And another thing, we informed them that we had SOD. When they were mowing our yard and noticed that we have crabgrass and centipede grass growing all through it, why didn't they bring this up? My neighbors also stated that they were mowing my grass way too short. At this time I would not recommend this company. We feel like this is yet another company in Manhattan Kansas that took advantage of people that are not home and unable to keep track of what services their really getting.

    Master Landscape Inc

    Master Landscape Inc

    (3 reviews)

    Master landscape cancelled my contract because I questioned why they started my mowing service in…read moreFebruary when the mowing season starts in late March. My other complaint was that the new blades on their lawn mower chipped my driveway and I requested that the mower not drive across my driveway to prevent further damage. I contacted the office and showed them the damage that that mower caused on the driveway last year. As a customer, I requested that their mower not drive across my driveway in order to prevent further damage, they canceled my contract. I as a customer have not requested the company to repair the damages that they caused to the driveway , I simply wanted to prevent further damage to the driveway. if I pay for the service of a company, then I have the right to complain if the service does not meet my expectations. This company would rather cancel your service than address the issue of a customer's dissatisfaction with it's service. I must say in closing, the management in no way reflects the service of their workers. I find that they are respectful and professional. One's ego should not stand in the way of doing the right thing in business. This is not personal. I expect to get the type of service I pay for. I also spend my money where I am valued and respected.

    I hired this company to clear out my rock bed, extend the rock bed, raise the grading on one side…read moreof my house, and lay a weed barrier so it could be filled in with new rocks. They came out on a day I was not home and spread the weed barrier ON TOP OF THE EXISTING ROCK. They did NOT clear out the old rocks, plants etc. The soil they used for the grading was not enough. The ground was lower rather than higher. Eric (the person in charge of the project) assured me they would come back to correct the job. After several weeks of not hearing from him, I contacted him again and was told they would be back in Oct. The job was done in JULY. Today is October 29th. I have not heard from them or had the job re-done. Do not use this company!

    Complete Outdoors - landscaping - Updated May 2026

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