One of the most exceedingly unprofessional medical personnel I've ever had the displeasure of…read moremeeting.
I went to Alaska Sleep Clinic, which from what I understand, is a double-joint: one section has the independent doctor's office (whom ASC routinely works with, regarding referrals and what not) and then the sleep clinic. So, if you walk up to reception and change an appointment or have to do billing, they have to call someone else in the doctor's office for you to speak to. Somewhat confusing.
Anyway, I was waiting to see the doc. And waiting. And waiting. It had been 30 minutes since my appointment time. I asked the woman at the desk what was up, and she dialed me through another secretary. I urgently let her know I had to be somewhere, and I wanted to know what was going on. She said that if I didn't get seen within 15 minutes, to reschedule. Oooookay. There were all of three people in the waiting room, and I had been one waiting the longest? What's the point of an appointment?
Finally, the door popped open and a man called out my name, and almost immediately disappeared. I was flustered. Did he see me? Was he waiting for me? Usually medical folk will make eye contact or acknowledge that you heard them. I stood at the door for at least a couple minutes, wondering if I had to wait for him. The receptionist told me to walk through, and I let myself in. Dr. Krehlik was in the hallway, looking impatient.
He didn't introduce himself, did none of that brief, professional formality. All he had me do was follow him into a tiny room, told me to get on the scale and call out my weight to him. Had me sit down, and he filled out the *exact* same pre-survey that I had received in the mail. He was frenetic, and he was firing out questions in rapid succession, scribbling all over the paper. I felt extremely stressed, like I had the audacity to waste his time. I said as much as I could, as fast as I could, in order to make sure I could cover all my symptoms in the short time I feel I was allocated. I literally saw him for less than seven minutes, and got the diagnosis I needed.
A couple months later, I've received my doctor's visit bill. I owe my co-pay, but then I saw what my insurance covered. The entire appointment was $330. If I had to pay that much out of pocket, for a disinterested, outright rude and snarky doctor that I barely had time to even voice all of my concerns to, I would be more furious than I already am. I can't believe that the office charges such outrageous prices to insurances. I am so disgusted and horrified by his (lack of) service, and insurance-sapping service charge, I have yet to fulfill my appointment at ACS. I don't know if I want to go to a place that is affiliated with this man.
