Shout out to Jonathan the office manager at Carolinas Dentist- the Pointe. There was confusion…read morewith my insurance. Jonathan resubmitted claims which resulted in a refund of close to $1k. Jonathan met with me and kept me apprised by phone of progress. No side stepping, Honest and direct. Much appreciated.

Dr Bodah said I needed a root canal where I already had a root Canal this was right before the new…read moreyear holiday. I've had no pain at all. They were persistent in calling me 3 times trying to get me to schedule with them saying he wouldn't be back till the new year and they really wanted to get me in. Felt like it wasn't true got TWO different options both said doing a root canal there where I've already had one done is MORE RISK THEN REWARD. He just wanted the money. Terrible. So glad I went with my gut

As stated in a previous review, these folks have (gradually) taken the fear of "the chair" from me…read more I will NOT say that I look forward to going to the dentist, but at least my heart rate is within normal limits when I do. Myra (the hygenist that I see) is incredibly thorough yet has a soft touch that does help me relax (somewhat) under her ministrations and Dr. Winneberger (I wonder if he ever did win a burger?) is one of the best dentists I have ever had. The entire staff here are welcoming and friendly; I cannot recommend them strongly enough...especially for those who have seen the movie "Marathon Man."

Love my dentist! I look forward to my visits. Staff are friendly and thorough…read more I get my teeth cleaned about 3-4 times a year to keep my teeth healthy.

I have seen Dr R. Butler approximately 4 times since Florence, & he is amazing. His staff is also…read morevery compassionate and comforting. I T-totally recommend his office and services.

He really is as good as it gets! The best dentist I've ever been to, and I have been to over 20…read moredentist, not including the dentist I've taken my children to. He is amazing. There aren't any dentist left with the bedside demeanor like his. All of his staff were so kind and knowledgeable too. There was no judgment or condescending tones to deal with, even when he told me "no" to something, he was nice and he was professional without being detached. I didn't have to wait long for my consultation (about 2 weeks) and the office was clean and stylish. The whole staff pride themselves of giving patients the care they would want. I didn't think he could be so personable and have beautiful work too. I was wrong. The root canal and building up of my tooth with filling was absolutely beautiful. When he gave me a numbing shot, I didn't even feel it. He talked to me throughout the procedure and he made sure I was ok, and not in any pain. I cant wait to see my smile when he is done. I have only had two appointments, but I did have a root canal, and I don't usually, if ever, do reviews, but I want anyone who NEEDS a GOOD dentist, for you or your child, anyone tired of being talked down to or hurt at the dentist, anyone who deals with major anxiety when going to the dentist, I want them to know that there IS a dentist in Wilmington, NC that can help you and the experience will NOT be awful, it will actually be a good one. He helps people. His staff help him help people. He and his staff made me feel comfortable and I finally feel like there is a chance to have the work done that I need and make my smile beautiful again and be treated kindly while that happens. I would still be searching for a quality dentist if I hadn't found him and took a chance and I AM sooooo glad I did. He is, by far, the best dentist in this whole area.

I have been to this office a few times, and as a formerly ( from other dentists) traumatized…read more patient, I can say that I am no longer afraid to go to the dentist! I had to have an emergency cap, and Dr. Milley took care of it, no pain, no stress. More recently I needed the hygienist for deep cleaning and scaling, Stephanie saw me on day one for the consult, and the next day SHAWN did the scaling, no anesthesia needed, and no pain. So awesome!! Seriously, everyone in the office is exceptionally nice, caring, and pehaps most importantly gentle!! Heads up to April for the great conversation as well!! Love, love, love you guys!!

They do not except Medicaid. It's disappointing that Wilmington GI newest dental office does not…read moretake government payment. Not the best way to start a business.

Our daughter had her tongue tie cut here and they were amazing. Very knowledgeable, kind, and…read morecommunicative. I was nervous about the procedure but they took great care of our daughter. Definitely recommend! Their team is amazing.

I was very disappointed with the scope and quality of service which I received…read more Background: I received an overall evaluation by Dr. Melanie. A treatment plan was set up whereby she would work on 4 quadrants of my mouth on four separate occasions. After the 2nd quadrant was completed, I was informed that Dr. Melanie would no longer be working at the practice at the end of the day. Hence, a week later I set up two appointments with the owner of the business, Dr. Cortez to complete my treatment plan. She completed the two quadrants at the end of April 2023. I spent over $3,000 for treating the 4 quadrants. Results Within 24 hours (and right before a pre planned vacation) of my final appointment I took a bite of a pickle and sharp pain shot up to the nerve of one of the teeth which was worked on. The practice could not get me in the next day, so I had to partake in our 10 day cruise without help. Upon our return, I went to a different dentist who immediately confirmed that I needed a root canal and a crown. Within a month, I had a follow-up cleaning and it was discovered that 3 cavities which were supposedly filled by Cape Fear Smiles were never done (or missed) and our current dentist believes that they should not have been missed. Thus, I'm very dissappointed with the lack of competent dental care which I received at Cape Fear Smiles. I am seriously considering taking my concerns to the BBB, the NC dental Board, and delta dental because I believe that I received a substandard level of care.

I went here because you're close to where I live... They do not do a deep cleaning... They do not…read moreuse numbing gel... I will probably not be back... I may go to Burns...

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

Great office staff and professional service. One of the best dentist offices I have ever had. They…read moreare careful to make sure all their work is perfect and you are satisfied. Friendly, helpful, complete and quick service with a minimal wait. Highly recomended!

It is very welcoming for everybody and overall is a nice place with a kids treasure box and a great…read moreexperience

I've been coming here for just routine cleanings. Last I chipped my tooth. I called this morning,…read morethey got me in for a filling. I was in and out within an hour. I usually see Dr. Chapman and he is great. He is super friendly and has a great bedside manner. All of the staff is great and the office is nice and clean.

This is The Man in Wilmington to see for a root canal and related…read morework. This is the one other dentists go to. He makes a root canal painless. This is someone you can trust, as he has been at this for a long time. The staff is very friendly and supportive. I've gotten two root canals from him.

Can't say enough about my experience with Dr Ward and his staff!…read moreExcellent care from the front desk to the follow up calls following my procedure. Painless, quick recovery! What else could you ask for!