As much as I hate going to the dentist, the staff here makes me feel like I don't. They always go…read morethe extra mile to make you feel comfortable and safe. I definitely recommend this dentist. And coming from someone who truly hates going to the dentist, that says a lot! A special thank you to my dental hygienist, Ashley, for making me feel comfortable and well cared for!

Shout out to Jonathan the office manager at Carolinas Dentist- the Pointe. There was confusion…read morewith my insurance. Jonathan resubmitted claims which resulted in a refund of close to $1k. Jonathan met with me and kept me apprised by phone of progress. No side stepping, Honest and direct. Much appreciated.

As stated in a previous review, these folks have (gradually) taken the fear of "the chair" from me…read more I will NOT say that I look forward to going to the dentist, but at least my heart rate is within normal limits when I do. Myra (the hygenist that I see) is incredibly thorough yet has a soft touch that does help me relax (somewhat) under her ministrations and Dr. Winneberger (I wonder if he ever did win a burger?) is one of the best dentists I have ever had. The entire staff here are welcoming and friendly; I cannot recommend them strongly enough...especially for those who have seen the movie "Marathon Man."

Love my dentist! I look forward to my visits. Staff are friendly and thorough…read more I get my teeth cleaned about 3-4 times a year to keep my teeth healthy.

I have seen Dr R. Butler approximately 4 times since Florence, & he is amazing. His staff is also…read morevery compassionate and comforting. I T-totally recommend his office and services.

He really is as good as it gets! The best dentist I've ever been to, and I have been to over 20…read moredentist, not including the dentist I've taken my children to. He is amazing. There aren't any dentist left with the bedside demeanor like his. All of his staff were so kind and knowledgeable too. There was no judgment or condescending tones to deal with, even when he told me "no" to something, he was nice and he was professional without being detached. I didn't have to wait long for my consultation (about 2 weeks) and the office was clean and stylish. The whole staff pride themselves of giving patients the care they would want. I didn't think he could be so personable and have beautiful work too. I was wrong. The root canal and building up of my tooth with filling was absolutely beautiful. When he gave me a numbing shot, I didn't even feel it. He talked to me throughout the procedure and he made sure I was ok, and not in any pain. I cant wait to see my smile when he is done. I have only had two appointments, but I did have a root canal, and I don't usually, if ever, do reviews, but I want anyone who NEEDS a GOOD dentist, for you or your child, anyone tired of being talked down to or hurt at the dentist, anyone who deals with major anxiety when going to the dentist, I want them to know that there IS a dentist in Wilmington, NC that can help you and the experience will NOT be awful, it will actually be a good one. He helps people. His staff help him help people. He and his staff made me feel comfortable and I finally feel like there is a chance to have the work done that I need and make my smile beautiful again and be treated kindly while that happens. I would still be searching for a quality dentist if I hadn't found him and took a chance and I AM sooooo glad I did. He is, by far, the best dentist in this whole area.

Independence Dental is awesome. They are incredibly kind, patient, and knowledgeable…read more I have an awful gag reflex and they work with me. They also do a great job cleaning my teeth and do a thorough evaluation. If you need a dentist, go to them.

They are caring explained things before doing them. Kaitlyn great and gentle as can be. Dr. Milleyread more

I had a very frustrating experience with Cape Fear Smiles and would not recommend them based on how…read moremy billing issue was handled. I went in under the understanding that my visit would be covered by insurance, but later received a $170 bill for additional services that were not clearly explained or authorized beforehand. I even asked if anything was owed upon completion of the initial appointment I reached out multiple times to dispute the charge and asked for documentation showing that these added services and costs were disclosed to me in advance. Instead of receiving a meaningful response, the account was sent to collections and I continued getting payment demands. My issue is not simply that insurance did not cover something. My issue is that I was charged for services I do not believe were clearly explained to me before they were performed. The lack of communication and willingness to resolve the dispute has been extremely disappointing. Patients should be told upfront what services may result in additional charges before those services are performed. Based on my experience, I would be very cautious about billing here and would ask for everything in writing before agreeing to any treatment.

I was chared $318 for an airway consultation. There was no x-ray, no camera up the nose to look…read moremore indepthly at the problem, it was basically "We really cant' help you, let me refer you to these other doctors that may be able to help you". If the $318 would have been applied towards a therapy session or some additional benefit I could see perhaps justifily the prepaid amount. Other than that, the staff and doctor are both very kind and delightful. Seems like a great group of people but I feel the prepaid consult fee was a waste of money.

I went here because you're close to where I live... They do not do a deep cleaning... They do not…read moreuse numbing gel... I will probably not be back... I may go to Burns...

Doctors Casey and Eric Burns are SO FABULOUS that despite having left North Carolina three years…read moreago, we still travel from the Washington DC area to Wilmington every six months for our cleanings and check-ups. The staff are all exceptionally friendly and competent. Hygienist Katie is wonderful and very thorough.

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

It is very welcoming for everybody and overall is a nice place with a kids treasure box and a great…read moreexperience

I've been coming here for just routine cleanings. Last I chipped my tooth. I called this morning,…read morethey got me in for a filling. I was in and out within an hour. I usually see Dr. Chapman and he is great. He is super friendly and has a great bedside manner. All of the staff is great and the office is nice and clean.

This is my 2nd time getting braces and I have to say I'm having a far much better experience here…read morethan my last orthodontist! Dr. Richardson calls to check on you the night of the day you got your braces. That and his friendly staff is what sold me :)

Awesome! He did my braces when I was a kid, but when I went off to college my jaw kept growing and…read moremy bottom teeth shifted. He put on another set of braces on the bottom of my teeth for free! Now I have the straight teeth I always wanted :) The staff is always friendly.