My dog has been going to this animal hospital since she was a baby. In a first time dog mom, she is…read morenow a happy, healthy 3 year old. There will always be a learning curve, and i am an anxious dog mom to say the least. I've always had the most amazing and compassionate care from all the staff at this facility. They always answer all my questions, ensure that I have received all the answers I am looking for. You can tell as soon as you walk in that the staff love what they do, and are passionate about animals. My loyalty will stay with Weste Animal Hospital for all my fur baby's needs.

My experience with Weste Animal Hospital, most busy. The front staff at times is a bit raffled,…read morewhen it gets too hectic. However; Dr. Redgrave makes up for it, as he is not only knowledgeable and timely, he saved my dogs life, as 6 months ago, we were not sure how the out come turn out. Everything he told me was clear evidence of competence with his advise towards wellness, as she was 12 years then, and had a mass tumour removed from her nose. He not only removed it. He was knowledgeable enough to explain to me how it may or may not unfold. As it's now June of 2021, during a pandemic of unruly predictions of our future, never mind a dogs future in these hectic times. She so far has not only survived the surgery, she will be 13 years this Oct. Shes still loves her walks, and enjoys every morsel of her new lean protein diet, and enjoying life more then ever. As she has a few respiratory issues before the tumour, and with Dr. Redgrave's advise was bang on throughout prior surgery, and after. We take each day like it could possibly be her last, with love, exercise, good diet, and hope she will be with us for more lasting tomorrow's. As for time now has given us 6 more months with my baby, and I appreciate Dr. Redgrave, and all Weste Animal Hospital has done for her, and us! Be patient with this busy Animal Hospital located in Lawrencetown. As they maybe busy for a reason. Thank-you, to all of you, and a very special thank-you to Dr. Redgrave! I not only recommend them, I so respect them on being one of the most reputable Animal Hospitals in city or out. Their rates are more then fair, not sure why anyone would dispute this, as I would think maybe they require more study, and experience on their own accord! Terri H.

In my experience, pet owners are extremely particular about veterinary care. They are our babies,…read moreafter all! I was recommended to Acres Animal Hospital firstly for economy. The person recommending me said they never felt like Acres were up for a money-grab. (this is a common complaint in veterinary care and why I was looking for a new vet to begin with.) I feel thankful that I have found them. The reception is very welcoming, and Dr. Yazer is gentle and kind, and never makes us feel rushed. He takes the time to chat about all aspects of pet care. He took the time to get to know my shy and sometimes-nervous-with-new-people dog, so that now she is completely comfortable and he can perform any procedure. If he tells me we need something, we trust him. Great to have him on our side!

From the owner: Offering integrative veterinary medicine in a full service small animal hospital with surgical…read moresuite, dentistry, radiography (x-ray), laboratory, and pharmacy. Animal chiropractic, acupuncture, and traditional Chinese veterinary medicine are offered by owner Dr. Laura V. Lee, a veterinarian certified by the International Veterinary Acupuncture Society (IVAS) and the American Veterinary Chiropractic Association (AVCA). Dr. Lee is also a member of the American Canine Sports Medicine Association (ACSMA), the Canadian Academy of Veterinary Dermatology, and the Veterinary Botanical Medicine Association. She has over 35 years experience in the veterinary profession, with strong interests in soft tissue surgery, non-surgical othopedics, internal medicine, sports medicine and alternative therapies.

I had an unpleasant experience in dealing with a receptionist which she could have handled in a…read moremore professional, respectful, and appropriate manner. As a member of society that has a legitimate mask exemption, I understandsome places may not accept it. Which I've never argued at any establishment, I'll just take my business elsewhere. I've never argued the topic, but there are more professional ways to decline service than asking for personal medical diagnosis when you're just going to decline service anyway. This is especially true when an employee asks me "why" I have an exemption. There's personal, private, confidential. Not an appropriate inquiry from a receptionist. Even though an offer for a phone consultation was offered after the fact, I declined because of the inappropriate questioning of my mask exemption. Medical conditions/diagnosis can be an upsetting and unpleasant topic for some and for showing zero compassion or an understanding of what isn't acceptable to ask, I give one star. I'd give less if I could.

After recently returning as a Snowbird from Florida and in the middle of our quarantine I needed…read morethe help of my vet at PetWorks in Dartmouth Nova Scotia. Early a.m. I phoned and the customer service answered I explained I'm in the middle of quarantine and I cannot leave my home and no one can come in my house and bring my pet in. all I wanted with some eardrops as one of my dogs had a recurring ear infection that happened last year from being in Florida and could I get that. She said leave it with her which I did.By late afternoon no one returned my call so I phoned she said that she would send a message to the vet again as no one has answered and she'll get back to me. She advised me that the vet may not Administer a prescription without seeing her. Again I repeated the same story I told her previously.The next day by 11 AM no one had called so I phoned again she said the vet said that because we haven't seen my dog since last July that I would have to bring her in. For the 3rd time I repeated my story and was now frustrated and said we are not supposed to go out we're not supposed to have anyone in because of the COVID-19 virus surely you have seen or heard how businesses have been going out of their way to help clients that are housebound and can't get out and they don't want them there spreading the virus . Do you really want this out there in The media that I cannot get ear drops for my dog without coming in! I'm flabbergasted. I hung up Shortly after the same girl calls back she says how are you feeling now? Now I feel patronized. She says after speaking with the vet we are going to release the meds this time. But in the future you will have to see a vet. I replied of course I understand that, I would expect that. She asked who would be picking it up and I could pay for it by credit card. I said yes I'll phone you back and let you know and then I'll pay. Later that same day someone calls up and says there's a prescription here ready for you and you will have to pay for it over the phone before someone can pick it up. I said who am I speaking to. No answer, and she continued to say it again and I said yes I understood that I told someone in the beginning that I would do that. At that point she replied look we're trying to help you. Again I said who am I speaking to? no answer. She started to speak again and I said please who am I speaking to finally she said Dr. Trudeau. I said you've been nothing but rude to me and patronize me from the very beginning. At that point I was angry frustrated. I told her I was going to report her to the veterinary colleges at that point she saidThat won't get you anywhere . I hung up I am writing this out of hurt and frustration that at this time of uncertainty and so much change I couldn't get ear drops for my dog . Not pain meds, ear drops I'm disheartened that it's come to this If anyone could let me know of a caring , team oriented veterinarian in the Halifax / Dartmouth area please message me

LOVE this vet! I chose them based on their Yelp reviews, and I was not disappointed. Excellent…read morecustomer service, genuinely nice, fair rates, and they never try to "upsell" into a product or service you don't need. I could not be more happy. Even my dog runs in to greet them. Also, convenient hours, lots of free parking, and excellent stock/prices of food and treats. I highly recommend this vet.

Amazing practitioners with our babies. They take the time to ensure our pups are comfortable and…read morehappy (as they can be). I recommend basinview animal hospital to everyone that asks about veterinary services in the Halifax area

Not the best and definitely not cost wise to warrant the double cost of euthanized pets and…read morecremation . Terrible to take the money so blatantly off mourning pet parents . It's only above Metro because they were completely disgustingly rude and uncaring via phone . Arrogant staff metro . This one is too costly literally by half . Can't recommend with any faith this business

The Vets themselves are nice enough and great doctors but it's the front staff that are horrible!…read moreNever a smile never a kind word and never explain anything to you. Just very cold to everyone. I'm surprised when they even answer the phone!

Wow! Do not go to this clinic. Veterinarian and staff bullied and harassed my spouse about a…read moreprescription that a reputable veterinarian from an out of area clinic issued. But they keep pressuring us for extra exams and consultation, but we had an agreement that if the veterinarian clinic that if we had a prescription from the out of area veterinarian they would honour it. But now they broke this agreement. The veterinarian and owner lied about what happened. They lost the same prescription 3 times last year. Also the veterinarian stated that my dog was never seen there but it was a lie as we have proof that our dog was seen on 16 May 2021. When we mentioned this the veterinarian started screaming at my spouse over the phone and I heard it all as the phone was on the speaker mode. And she change her story to our dog now needs to see her every year. Very unprofessional veterinarian. This veterinarian clinic is about the money not the wellbeing of your pet.

This place is terrific! My dog hurt his foot and I couldn't find a place that would look at it…read more(even the 24 hr places, though they were VERY nice). Russell Lake took him in and worked an xray and exam in between their busy day...and were really pleasant and reasonable cost. Highly recommend, and very grateful.

What can I say! Dr Robb and their team are the best, I've had all 3 of my dachshunds at this…read moreclinic. Their compassion is endless, I've always gotten a simple and clear cut answer to my questions regarding my dogs needs. I first came to the clinic for my dog Snickers, he had cancer... Dr Robb was recommended to us through the PEI Veterinarian university. Every step of the way I felt confident with the treatment choices to ensure the best quality of life for Snickers. When it came time to let go, they were so loving toward Snickers and my family. Today we still have Ruth and Toby who visit the clinic for their check ups etc. even though Toby can be a little spicy, the area always so good to him :) and Ruthie acts like she's going to a friend's house, she loves it there! Thank you for everything you've done for my little family of dachshunds, we appreciate you all so very much. Chelsea

I have been going to Dart Vet Hospital for years & have nothing but good things to say. The staff…read moreare always very friendly & willing to help. Dr. Ackerely has been Shadow's vet since he was a kitten (he Is 14 now) this visit was in preparation for his dental cleaning...he is 15.4 lbs & Dr Ackerely told me how to cut back on his kibble. Shadow was always trying to run away, but Dr Ackerely was patient with him. I am quite willing to recommend Dartmouth Vet Hospital to any one who needs a great veterinary hospital!!!

I brought my cat to Burnside Vet a little over a month ago and ended up paying $431 for the visit…read more About a week later, they texted me saying I could pick up medication -- which was news to me because no one had even mentioned there was any medication. By that point, my cat was already doing much better, so I declined it. Fast forward to this week (October 22nd). I called about getting something for my cat's chin acne. The person who answered said someone would call me back before the end of the day. No one did. October 23rd, I called again. I was told my call wasn't returned because the doctor was in surgery. Fine -- I accepted that. I was told I'd hear back in a few hours. Still nothing. October 24th, I called yet again. Same story -- "someone will call you back as soon as possible." When I asked when, the person said, "I don't know. There's a note in your file. You'll just have to wait." At this point, I'm beyond frustrated. Three days, three phone calls, and the same goddamn runaround. This is absolutely ridiculous. I'm so pissed off that I ever went to them. Completely unprofessional and a total waste of my time. I will never fucking go back.

Everyone in this practice and office are wonderful and caring. They really know their stuff! My…read moreFurrball has complicated medical problems, and they've done everything they can think of and then some to get a handle on what's going on with him. Everyone there also knows my Furrball -- literally! Also, I'm disabled and have trouble getting around, so when I need a med refill, Heather will go out of her way to bring it to me at home when she gets off work! When I had to make the hard decision to have Ashes euthanized because of a brain tumour, I think they were almost as upset about it as I was. I know Dr. Jessica was. I think she was going to cry when she was injecting him to help him cross the Rainbow Bridge. I originally went there because they were close to where I live. Now I wouldn't go anywhere else! They're the best!