My dog has been treated wonderfully here, and I have as well. Kind and caring. Yes, they ask about…read moreextra tests, etc. But they also tell you when they think they are unnecessary. After care updates, and follow-ups (all free of charge) are a given, and always discussed in detail. I could not be happier!

From the owner: All veterinary services, exotic pet care in addition to our Dog & Cat friends are always welcomed!read more

LOVE this vet! I chose them based on their Yelp reviews, and I was not disappointed. Excellent…read morecustomer service, genuinely nice, fair rates, and they never try to "upsell" into a product or service you don't need. I could not be more happy. Even my dog runs in to greet them. Also, convenient hours, lots of free parking, and excellent stock/prices of food and treats. I highly recommend this vet.

Amazing practitioners with our babies. They take the time to ensure our pups are comfortable and…read morehappy (as they can be). I recommend basinview animal hospital to everyone that asks about veterinary services in the Halifax area

The cost of owning a dog is already expensive and every trip to the vet is another credit card…read morepayment. With that said, we bring both the dog & cat to this location for a number of reasons, but the main thing is that they are thorough and isn't that what that counts? Husband & wife vet own this location and offer the similar small animal services along with pet food selection. The front staff are always nice, even on the phone when the dog ate something he shouldn't. Reminders are sent via mail for the upcoming shots, the location is bright & clean. For serious issues that require an overnight, you might have to transfer the pet to the metro vet hospital in burnside since they are closed at 8.

I happened upon this spot to buy some cat food after being unable to make the business hours of my…read moreregular vet. I walked in and got my usual, vet recommended food and sauntered up to the cash to pay. After having a very informative conversation with the lady behind the desk it turns out I've been buying the wrong food, and the right food was actually $10/ bag cheaper. Will I be coming here to buy my cat food from now on? You betcha.

Never in my life have I been so disgusted and felt so disrespected as I have after our recent…read moreexperience with Metro. I have updated this review to reflect further developments. My partner and I brought our cat to Metro on death's door, suffering from a severe blockage. He wouldn't make it through the night without treatment. Running a fever with a bladder that is about to burst, the staff at the hospital waited two hours before stabilizing him. Why? Upon giving a treatment recommendation they informed us they wouldn't begin any treatment until they got a deposit of $1000. Not even insert a catheter and release the pressure on his bladder. Being that it is after 1am at this point, we don't have access to the funds we need until the next day. We even sent financial documents proving we had the funds available. Didn't matter. The doctor proceeded to tell my partner who is crying her eyes out, that our cat is in pain, and he is going to die if we don't get them the deposit, because they can't start doing any treatment otherwise. They needed a "show of good faith", as they put it. Otherwise, we were told our only other option was euthanasia or take him home to die. Despite the fact that we were actively calling family to help secure a deposit, they were content to wait before they would begin treating our dying cat. If my pet was dying and I didn't want to bother to pay to save him, I wouldn't have brought him to you in the middle of the night and waited several hours, calling friends and family to come up with the deposit so you would begin providing even the most basic level of care. I understand that you want to mitigate financial risks, but the fact that this clinic told us as a policy, they won't start doing any treatment, even just the bare minimum basic triage of draining his bladder to keep him alive, until getting a deposit...it felt like they didn't trust we had the intent to pay them. Fortunately, after multiple attempts, we were able to connect with a family member who came through to help us get the deposit. What came after is honestly what leaves the real sour taste in our mouths. The next morning, the office manager Diana Stevens called us to inform us that this kind of behaviour is not tolerated at the hospital. Surely this must be an apology, right? Wrong. She had seen my one star Google Review from the night before, and it was clear she was bothered that I posted it because she mentioned it several times. However, rather than trying to understand what happened, she came out on the offensive and insisted her highly trained staff would never refuse to treat an animal because of a deposit, going so far as to accuse us of lying. She claimed they started treating him immediately (even though when I called to check up on our cat 3.5 hours after bringing him in, I was told by the staff member who answered the phone that they were just then putting in a catheter, only after we paid our deposit). How can we not be upset when we're being told information that directly contradicts everything we were told the night before? Something doesn't add up. Next, Diana brought out a ridiculous accusation, saying that allegedly she was told we were verbally abusive when we came in, and that as a result we will not have access to any treatment for any of our animals going forward through their clinic, and that we were to pick up our cat that day and never return (as if we ever would after being spoken to this way). Not once did she try and assess the situation and clarify any potential miscommunication. Coming off the immense stress of the night before, to then have a confrontational call from the office manager just to berate us and accuse us of lying...I'm still having trouble processing it. My partner was crying all last night and this morning because of this experience, and I am just truly so disappointed in how the entire situation was handled. I'm not sorry for leaving my one star Google Review, as the retaliatory response from Diana Stevens only reinforced our decision to never use Metro again. All we wanted was to be heard and to be understood. Obviously I wrote my negative review in a heightened emotional state. As someone who manages an emergency animal hospital, you would think someone in Diana's position could understand why we were so upset. Actually, when she had called us I was initially relieved because I thought maybe she wanted to clear the air. If she had reached out with even a hint of empathy, I would have happily updated my review to reflect that. However, she chose to be confrontational and accusatory right out of the gate. Between the ethically questionable practices employed when we brought our cat to the clinic, to the bullying tactics of office manager Diana Stevens, I can't recommend Metro to any owner or their pet. An animal's life should not be used as ransom.

Utterly horrific . I have trauma from the experience here . They prolonged our cats suffering plus…read morethe female either receptionist or manager hates disabled people like myself and my husband . Making disparaging remarks about my Aspergers is the lowest but lowest of all taken into account , is their greed and hatred of cats Edit ; Approx 7 months on and still in utter grief , yes Metro we adore our cats . They contacted us to try get this and Google 'talked about ' as is a 100% true to fact review . Thus opening up an horrendous wound mentally so in me . They truly do not care and our boy suffered an extra 3! Days in utter agony as we had no idea where to go . Most places expected at least 1800$ plus upfront in cash ! Just to be seen ! Deplorable and sickening . We will never subject our family to attending their so called care again ! Our cats mean the world to us and they deserve far better than metro trash service or care . What's more the hatred aimed at my autism was the final straw . Utterly without any moral compass is the centre . Please be aware and stay clear . There are other now 24/7 Vets in the HRM area . Please please don't take your beloved pets to this very entity of hell . R.I.P . Mr Kitty we tried our best but these people didn't want to care for you sweetheart . Our hearts be broken forever hearing him walking around home saying " ow a ow a ow a " . Metro should not be in business .

In my experience, pet owners are extremely particular about veterinary care. They are our babies,…read moreafter all! I was recommended to Acres Animal Hospital firstly for economy. The person recommending me said they never felt like Acres were up for a money-grab. (this is a common complaint in veterinary care and why I was looking for a new vet to begin with.) I feel thankful that I have found them. The reception is very welcoming, and Dr. Yazer is gentle and kind, and never makes us feel rushed. He takes the time to chat about all aspects of pet care. He took the time to get to know my shy and sometimes-nervous-with-new-people dog, so that now she is completely comfortable and he can perform any procedure. If he tells me we need something, we trust him. Great to have him on our side!

From the owner: Offering integrative veterinary medicine in a full service small animal hospital with surgical…read moresuite, dentistry, radiography (x-ray), laboratory, and pharmacy. Animal chiropractic, acupuncture, and traditional Chinese veterinary medicine are offered by owner Dr. Laura V. Lee, a veterinarian certified by the International Veterinary Acupuncture Society (IVAS) and the American Veterinary Chiropractic Association (AVCA). Dr. Lee is also a member of the American Canine Sports Medicine Association (ACSMA), the Canadian Academy of Veterinary Dermatology, and the Veterinary Botanical Medicine Association. She has over 35 years experience in the veterinary profession, with strong interests in soft tissue surgery, non-surgical othopedics, internal medicine, sports medicine and alternative therapies.

The staff here are knowledgeable, friendly, and welcoming. They were wonderful to my previous cats,…read moreand they are amazing with my current cats!!

Top performance and friendly. Sometimes a little waiting time but that is always possible.read more

What can I say! Dr Robb and their team are the best, I've had all 3 of my dachshunds at this…read moreclinic. Their compassion is endless, I've always gotten a simple and clear cut answer to my questions regarding my dogs needs. I first came to the clinic for my dog Snickers, he had cancer... Dr Robb was recommended to us through the PEI Veterinarian university. Every step of the way I felt confident with the treatment choices to ensure the best quality of life for Snickers. When it came time to let go, they were so loving toward Snickers and my family. Today we still have Ruth and Toby who visit the clinic for their check ups etc. even though Toby can be a little spicy, the area always so good to him :) and Ruthie acts like she's going to a friend's house, she loves it there! Thank you for everything you've done for my little family of dachshunds, we appreciate you all so very much. Chelsea

I have been going to Dart Vet Hospital for years & have nothing but good things to say. The staff…read moreare always very friendly & willing to help. Dr. Ackerely has been Shadow's vet since he was a kitten (he Is 14 now) this visit was in preparation for his dental cleaning...he is 15.4 lbs & Dr Ackerely told me how to cut back on his kibble. Shadow was always trying to run away, but Dr Ackerely was patient with him. I am quite willing to recommend Dartmouth Vet Hospital to any one who needs a great veterinary hospital!!!

Superb Veterinarian and kindness, care of our beloved cats over several years now. Thank you for…read moreyour understanding and listening ear re: euthanasia. Such hard losses but made a little more tolerable and eased some pain,going the extra mile and caring what cat Moms and Dads need at such difficult times. Thank you to your team. We don't think we'd find a better Vets if we looked for years. Made to feel more than just another client . If more businesses worked this way people would be happier and not mind paying for care/quality etc.

Money focused not pet focused. No care or concern from the vet - very cold. Less than 5…read moreminutes...5 minutes in and bill was $1000 just to tell me what might be wrong

So as many of you know Adam and I have two bearded dragons, Apollo who is 2 and (Tiger)Lilly who is…read more6 months old. Sadly we did previously have another dragon, Phoenix, but she passed away. In Halifax there are 2 (1/2) vet clinics that handle exotics. Fairview Animal Hospital, and the Sackville Animal Hospital. Poor Nixie tried to lay eggs one day and well things did not go well. We needed to take her to a vet and right away! Naturally this happened on a Friday night around 11pm, and I had been previously told that the emergency vet clinic did not handle reptiles (this was misinformation), so we waited until the morning and frantically called first thing. We were able to get in to see Dr. Benjamin the exotic specialist within an Hour. Although things didn't work out for Nixie all of the staff were extremely warm and welcoming. We walked in with our tupperware container and the second they saw us they said "Oh that must be Phoenix", and you could tell they all genuinely cared about us, our lizard, and wanted to do everything in their power to help. Some of the interns who were working there stayed with her the entire time she was there, trying to make sure she ate, that her distention was properly cared for and that she was warm and as comfortable as possible. Unfortunately Dr. Benjamin was not going to be in on Sunday and Nixie needed continued care so they did all the necessary paperwork, faxed it and called ahead to the emergency Vet Clinic, so that we could transfer Nixie there (which also saved us some money as they did not have to do a full exam and assess her injury or develop a treatment plan). About a week later we received a card in the mail signed by all the staff thanking us for choosing the Sackville Animal Hospital, and then about a week after we had called them to tell them that Nixie had passed away, we received a sympathy card from them with personalized notes from all the staff. Not just signatures but real notes. I have taken many pets to many vets and have NEVER felt like the vet clinic cared so much about the animals and owners. I would very highly recommend the Sackville Animal Hospital, and will continue to make the 45 minute drive to have my dragons cared for, rather than go to the closer exotic vet because the staff are so fantastic!

We have become regulars at the Sackville Animal Hospital over the past two months since we brought…read morehome our puppy. (How many needles does a puppy need!?!) The folks at Sackville Animal Hospital have been awesome. They're very accommodating and scheduling (and rescheduling...and rescheduling) has never been a problem. Friendly, helpful, and efficient staff who gush over Rory's cuteness. Well, who wouldn't? They also have convenient hours for appointments, so getting him in during the evenings is never an issue.