Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Was having issues with my sub zero. Messaged thru Yelp and Grace replied within the hour. Booked…read moreDanny within next few days. Came on time. Polite and thorough as far as I can tell. Will use again.

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

What can I say. I needed a hard to find part…read more I left a message William called me back right away. He had the part. He asked me to bring in the failed part to be sure of the match. Perfect replacement. Good price. Open Saturdays. Been in business almost 50 years. Obviously doing something right. Good to find a local appliance parts seller in the area. Highly recommend!

Been using them for years and have always been treated fair with great service. Wouldn't consider…read moreanyone else.

Dishonest and downright fraudulent customer service. This company will provide you with a quote,…read moreinform you that the diagnostic service fee will be deducted from the final bill, and then tell you their system made a mistake and it was already deducted prior to a quote being provided to you. They will then try to gaslight you into thinking that you misunderstood everything regardless of what your initial estimate says and pull a random number out of nowhere. Incredibly unprofessional. RUN don't walk FAR away from Mars Repair and any aliases they do business under. The individual repair techs are incredibly skilled and adequately address the issue. It's sad that they are tied to such an awful company.

Avoid at all costs. We needed a dryer repair. MARS lied about the cost (verbally said $175 on the…read morephone), then tried to pull a switcheroo and quoted us $475 when it came time to pay. They told us we misheard them, which was a lie. We pushed back, and after they claim to have listened to a recording of our initial call which proved they said $175, they lowered the price to $345. But this is messed up, they should have honored the price that was quoted to us. They are dishonest and have bad business practices. Hey help elsewhere.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Don't lose this number! We called at 11 am for an issue with our dryer, I suspected the belt broke…read more Call back within 10 minutes, service tech Jose got here at 11:45, done at 12:15!! Great service, nice people and good value, not cheap but done right!!!

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Seth came within an hour. Fixed my jenair builtin coffee maker, very fancy model, in a jiffy. Very…read moreknowledgeable, professional and friendly. Highly reccomened. ​​

Made an appointment for 9:00am - Noon. Called me at 12:20 said he was running lat and would be…read morethere between 2:00 and 2:30pm. Called them again at 3:00 and the attitude began. End of story, never showed up and put a $104 charge on my card that I had to dispute and cancel.

Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.

Sam came over to fix my snow blower. Very gregarious and pleasant fellow. Great to watch him work…read more Reasonable pricing. Called me in advance to schedule appointment and understand issue. Highly recommend.

Sam is great! I contacted him when my father's snowblower quit working in the middle of winter. He…read moregot back to me quickly, and was able to squeeze us in during what I am sure was a very busy week for him considering the large snowstorm that happened, and for that I'm very thankful. He was able to come out and repair the snowblower and was very reasonably priced when compared to other local repair shops, plus we did not have to transport our very large snowblower since he was able to fix it right in our backyard. Thank you Sam!!