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    Compassus

    1.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    3.3(27 reviews)
    13.6 miRaleigh
    $$

    My visit to this store is exhibit A of why big retail stores are dead or dying…read more I don't know what kind of hood operation this is but it's hilarious, shut this location down, they aren't even trying with this one. Unfortunately I had to use the restroom, it was DISGUSTING, I had to stand in another persons pee puddle under the urinal to use the bathroom. The smell of urine was clear out to the water fountains. The bathrooms and bathroom access looked like the entrance to a crack house. See pics. Inside the store, aisles were wrecked, product thrown everywhere. I was potentially interested in buying a rug but there were no prices on the items, searched vigorously and couldn't find. What a crazy experience, there's absolutely nothing I couldn't have purchased from Amazon and had on my porch next day from this store. What kind of psychopath searches through a nasty store like this, stands in line and pays double for the same Chinese items. I took note of the rug I liked, found on Amazon for half price and had it at my house next day.

    I was so surprised to see the great At Home store in such a mess. I really like the store very much…read morebut this time it was just not fun shopping there for all the merchandise being so unorganized. I am sure they will straighten it up and get it back to looking good. Hopefully this will happen soon because now you can't hardly find anything because it's scattered everywhere in the store. There were three areas of outdoor lights and they are usually all together. The patio decor was scattered all around the store. Most of everything was in many places and hard to find.

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

    Conn's HomePlus

    Conn's HomePlus

    1.0(11 reviews)
    0.5 miSouthaven
    $$

    4 days for delivery/delivered the wrong dryer. Should have…read morelooked at the reviews before I let my brother come here to get his washer & dryer. I'm involved because I'm the one that's paying for them, a house warming gift since my brother didn't have a set. He lives in Tupelo MS and drove all the way to Memphis TN to get what he thought was a great deal. He drove up on Monday 8/26/2019. It took about 3 hours to get the paperwork and purchase made with a promise to deliver the washer & dryer on Wednesday 8/28/2019. Received a text to confirm the Wednesday delivery and it was confirmed. They never showed up as promised and when contacted Conn's we didn't receive a reply until Thursday after contacting them again. Conn's replied that the delivery was never scheduled according to the rep that said they spoke to their manager and that was the answer that they received. Their manager allegedly notified corporate of the fail to schedule a delivery and failure to deliver as promised, but has now allegedly scheduled a delivery for Saturday 8/31/2019 Conn's delivery truck actually showed up unannounced on Friday morning 8/29/2019 with a washer & dryer. However, they delivered the wrong dryer, it wasn't the one we purchased. Now after calling again, we were told that we couldn't get the correct dryer until this incorrect dryer is returned back to the store/warehouse and my brother has to drive back to Memphis on Saturday to "reorder" a dryer and wait again for it to be delivered. Very unprofessional, lack of customer service, lack of customer appreciation, and lack of customer care. It appears that they just want your money and can careless to keep a loyal customer.

    NEVER NEVER DO BUISSNESS HERE !!!! Never give them your money !!!! This is the worst customer…read moreservice I've ever experienced !!!! I sat home for 72 hours to get my delivery n when they came out the 3rd day they forgot to bring my order !!!!!! PLEASE DO NOT DO BUISSNESS HERE ITS NOT WORTH THE HASTLE OR THE HEADACHE

    Photos
    Conn's HomePlus - Text from Conn's rep of failure to schedule delivery as promised.

    Text from Conn's rep of failure to schedule delivery as promised.

    Conn's HomePlus
    Conn's HomePlus - Confirmation of delivery text for 8/28/2019

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    Confirmation of delivery text for 8/28/2019

    Lowe's Home Improvement

    Lowe's Home Improvement

    1.5(48 reviews)
    1.7 miSouthaven
    $$$

    Ordered a potted plant online. Cancelled my original ordered item and delivered something different…read moreand charged me $15 for delivery. The store manager was no help and gave us the wrong number to the delivery company. I would not have ordered it delivery had it been in stock at the local store. Their website is still incorrect, and says 11 available for delivery and there isn't 1 avail in 100 mile radius. After years and $10k+ spent on appliances and remodels-its time to move on. Corporate phone number is no help.

    I bought some items from Lowe's off of their Lowes.com website. There were seven items total and I…read morechose to do in-store pickup at their Southaven, MS Store. Four of the items were ready the next day. The other four were delayed. This order was made on March 22, 2025. The items delayed were actually delivered to the store on March 31, 2025. I was not notified of any delivery until Tuesday April 29, 2025 when someone from the store named David called me and left a message that he wanted to verified I received the items at my home. I had received nothing so I called back the next day and someone in receiving looked up by order and noted the items had been delivered to the store as expected and she will contact the fulfillment department to get them to find the items in their inventory and told me that someone would call me back. Since I had not heard from anyone, yet my card was charged, I called back today. The phone rang for over five minutes before anyone answered it and when they did they just sat the phone on the counter. I heard not only the interactions with two customers in their customer service but I hear them laughing at one of the customers and talking about him to another customer after the man left. I hung up because no one was bothering to even speak with me. Called back and their computerized phone answering service again sent me to receiving like it did the day before when I asked for the fulfillment department. After waiting on hold there for a very short amount of time the lady in receiving transferred me elsewhere but the person who answered didn't give a name or a department, but it was customer service. I again asked for the fulfillment department and she said hold on and hung up on me. When I called back again and kept entering zeros until their computer would send me to customer service again the lady told me she put me on hold because Heather who I needed to speak with was pulling an order so she could put me on hold again or get my information and Heather would call me back. I remind that Heather or someone in fulfillment calling me back never happened before and it is why I was on the phone again. This lady was brusque and argumentative and I told her I didn't want to set on hold any longer and I didn't want someone to "call me back" again. I said if she couldn't get someone to help me I was just going to come up there and cancel my order. She asked if I was threatening her. And then asked if I was threatening the Store. All of that because I said I was going to cancel my order that they couldn't competently provide. She then put me on hold. As a resolve I found I could cancel the order on-line and I had the charge for the items they never provided removed from my card. I'm not sure if the customer service is this abysmal at other Lowe's stores but Southaven, MS store needs some help with learning how to deal with people.

    Photos
    Lowe's Home Improvement - Lawnmower time

    Lawnmower time

    Lowe's Home Improvement
    Lowe's Home Improvement

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    Compassus - hospice - Updated May 2026

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