I have consistently experienced good residential support services with BPM. Haylee has been…read moreextremely thoughtful and attentive to our needs. She is always reachable and willing to go above and beyond to ensure you have a safe, and comfortable place to live. Whenever we've had any issues she's been more than willing to discuss them and find a good solution. The maintenance team is fabulous, handling any problem very promptly and kindly. I just wanted to say thank you for the upgrades, they are incredible! I didn't realize they would be this amazing. I'll be sure to take care of the new equipment as if it were my own. Keep up the good work!

New Managment took over and lots of new updates!! Brand new fitness center, new clubhouse, soccer…read morefield and an updated pool.

The office staff is awesome. Laura is the kindest person I've ever had to deal with. She has helped…read moreme more with anything. Great place to live.

My husband and I lived at Sandalwood for a little over a year and we absolutely hated it. The…read moreneighborhood was scary, like I didn't even feel safe walking to my door from my car. We had REALLY sketchy neighbors below us who we think had a sketchy occupation because their "friends" would knock on our door at 2am at least twice each week. They would BLAST music under us at all odd hours of the night and it would vibrate our apartment violently. To Sandalwood's credit they did handle my noise complaint promptly. The main reason for my 1 star review though is the fact that we went on vacation for 10 days and when we returned they TOWED OUR CARS out of the spot we PAID for and two cars were in our spots. We had to pay $1,000 to get our cars out of car prison and Sandalwood only reimbursed us HALF of the money we paid, and only gave us a rent credit for the other half. Many of our neighbors we talked to also got towed because the office staff were incredibly unorganized. Shelise (an awful employee who worked in the office) tried to offer us a new spot instead of giving our old ones back and THERE WAS SOMEONE PARKED IN THE NEW SPOT THEY WERE OFFERING ME! Basically, this complex is unorganized. It is under new management so I hope they fixed all the problems we had when we were here. LASTLY, our air conditioning and hot water went out MANY times when I lived there and it would take over 5 or 7 days sometimes for them to fix it, only for it to go out again the following day. There is a reason it's cheap to live here. But at what cost.

Jessie the new maintanence guy came in within 15 min of calling the emergency number and fully fix…read moremy furnance in unit 271... I am really please and happy that there's some who comes in and solves the problem specially with snow still pouring down on us. Thanks Jessie

I had a strong interest in this place that was weakened by one very annoying experience: whoever…read moreanswers their phone is very well mannered but never returns calls or responds to email. I live several hundred miles away. I was told I'd get a video tour of the models. Never happened. I reached out & asked how I could securely submit my application. Never got a response. I just wanted to get on their waiting list for the affordable units they advertise for less than $900/month.

Pros: - Lovely A+ home interiors & outside lounging areas…read more- Tons of court area amenities, fire pits & grills - Right next to TRAX - Well-maintained, beautiful pool & hottub area - Decent safety with plenty of FOB scanners and Vivent home security & front door cameras - Walking distance to mall, restaurants & grocery stores - Great apartment events & food gatherings - Non-stringent trash valet is neat - Awesome & quick home repair & crew - Nicer part of West Valley & by Police staion Cons: - Absurd contracts, contracts, contracts. Also specifically targets you for leaving reviews (good thing I wasn't a co-signer). READ EVERYTHING before signing & take note! - Typical West Valley residents. Loud neighbors (and dogs), constant thefts, plus trash, smoking and dog-pee stench in stairwell areas. Downright spooky at night - Office staff can get emotional & take things personally, lol! - Apartment cleanliness when moving in. Hair and stains could be found throughout drawers, around laundry machines and in bathrooms. Office was dishonest about how well they clean after tenants - They rely on not telling you about lease-ending notices to move out with tons of hidden move-out fees so you must be vigilant Lots of pros/cons in my review but a 4/5 stars instead of 3/5 is because I had such a great experience living there! I miss this place!

It's nice living here! the handicap accessible apartments are more spacious than previous locations…read moreI've been in. maintenance is also speedy and thorough.

The maintenance crew here are great. We are so happy we got a new stove today. Jason and Ziek we're…read moregreat. The maintenance crew are great here Andy is always so helpful too anytime we have a problem. They are on it.

This is by far the worst apartment experience I have ever had…read more The staff are extremely disrespectful to residents. They talk to you like you don't matter, and they don't listen when you have a problem. There is no professionalism at all. They can enter your apartment without proper notice, which made me feel very uncomfortable and unsafe. Privacy is clearly not respected here. Maintenance is terrible. Requests take forever, and when they finally come, they either don't fix the problem or do a very poor job. You end up dealing with the same issues again and again. The worst part is after you move out. Months later, they suddenly contact you saying you owe money, with no clear explanation. Then they threaten to send your account to collections if you don't pay. It feels dishonest and stressful. Overall, this place is unorganized, unprofessional, and does not care about its residents at all. I would strongly advise anyone to stay away from this apartment.

I'm a 7 year resident as of 2021... The Sales staff super helpful. Alix and Ashley are amazing to…read moredeal with. They always seem to be looking out for my needs. Maintenance is on the spot. I can say it is pretty peaceful overall and in the especially in the evenings. I cannot say that I have had more than a couple of nights where someone partied too late in the 7 years. I can't say that about my neighborhood when I owned my home. I hate that the rent in Utah is so stupid insane.. It's hard for a single guy on Utah income to afford rent.. Not just here but anywhere anymore... But I have to say I am blessed with a garage and carport... which.. that expense is on me..... Recently new owners came on and decided to "upgrade" and man, the people they hired did an abysmal job. Just horrible. I know they are making efforts to fix all the garbage the last crew did. Ashley the new manager recently helped me through some renewal concerns, she didn't need to, but she did. I am grateful for that. They've been bringing in Food Trucks on Thursday which has been fun. I've gotten to know some of my neighbors because of it.... Overall it is a great place to live.

Current resident here at Wilshire and it's a very lovely place and I love it here. The office…read morepeople and maintenance are great and very quick with their services. However, the parking here is the worst I've ever seen at an apartment complex. I've lived in multiple places and haven't seen somewhere that doesn't invest in finding more parking. They had a field next to them that got bought by a landscaping company where they could've invested in making more parking and there is a field to the south of them. They've painted the buildings and have done many nice things to make the complex look great but the parking is a joke. Just a fair warning of what to expect when you move here. No parking but a wonderful place to live. You also don't get a covered parking spot with your apartment but have to pay for it separately which I haven't seen at any other place either.

I've been here almost three years and have enjoyed it! The apartment is fairly priced for the size,…read moreand comfortable, modern enough and has storage for what I need. The pool is great in the summer! Both management and maintenance are responsive and pleasant to work with. I've never had to wait long for a problem to be addressed, and they are sure it's fixed! The other review from 7 years ago is WAY outdated and doesn't reflect the current experience I've had. I plan to stay for a while longer, the only reason to move is if I buy a home.

This place is poorly managed!!! They have a new manager ever 6 months if your lucky to have someone…read morethat long. They wont enforce their own polices because they don't even know them. Maintenance does not fix what requests are put in. Managers do not put out notices in time. Pool was closed all last summer. Play ground is used to sell drugs. DO NOT RENT HERE!!! Way overly priced for how poorly this place is taken care of.

I love living here. Diana is very friendly and helpful. apartments are very spacious and beautiful…read moreinside. I love the little market they got inside. It helps me save on fees with DoorDash and gas so I don't have to drive to the grocery store. it's quiet in the hallway.

I LIVED HERE. It's…read morehorrible. Avanti owns this complex now and they suck. They never answer your numerous calls and they are never available. Grey Star was the owners before and they weren't much better:( do not move here. I would never move back in a MILLION YEARS. It's just a bad place to live. Trust me! The gates are always broken and work horribly and the whole place smells horrible. Also, there are really loud noises near this complex! Good luck sleeping. Also, where the heck is my security deposit?! It's been weeks since I moved out, and Avanti charged me to move out? I don't understand their billing and that's a red flag! Do yourself a favor and don't move here. You'll have restless nights. And and and, the towing here is predatory, I heard countless people talk about how they were towed and they should not have been towed. I had to get Brady to get my car back once and I was in the system! They don't care if you miss work because they have some back door deal with a tow company lol Well I'm done, I should have wrote this review a long time ago. But Brady is a good person there.

Careful applying here. They'll take your deposit money when you're only submitting an application.read more

I do not live here. however I want liberty to know markie is amazing!!! her energy and spunk really…read moreshould be contagious. she showed us an apartment. all though no ava apartment. we had fun. wish all properties were fun like this!

If I could give one star, I would! This place has mice and roaches and the worst staff. Super…read moreunfriendly and unhelpful. Gross doesn't even begin to cover it. DO NOT STAY HERE!

They got roaches and horrible staff. Bad location very dirty outside. Dogs run without leashes in…read morethe back and residents don't care, my dog got into 5 dog fights living there for a year, they didn't care or confront the dog owners. Don't move here, it's the worst apartment complex, they delete their reviews and try to stay like it's a luxury apartment complex. It's not. Save your money