Monthly rate was from $90 to $130 after 3 months. This was a 44% increase. I felt this was taking…read moreadvantage of me as a locked in customer as it was very difficult to move out. The rate increased about 20% each year thereafter.

I have used this facility prior. Highly recommend .creature free very clean and friendly.read more

This is our family's go-to place for all our storage needs. We have never had any issues with…read moresafety or cleanliness in the past 15+ years. The prices are very reasonable. My favorite part is their customer service. It is VERY RARE when I get voice mail and when I do, I get a prompt return phone call.

What a great place! These folks are about the nicest people you will ever meet. Customer service…read moreis outstanding, their storage facility is clean and well kept, and they are very affordable. Highly recommend!

We used Uhauls storage facility for a few months and this was the nicest facility i have ever seen…read more Super easy and nice staff. The facility is secure and they even have carts to help you get your stuff to you storage room. i don't think i was expecting it ... but this place was great. would recommend

Carter was so sweet and helpful! I could tell it was extremely hectic and he kept his composure…read more Would definitely recommend:))

I just had to take a moment to give a shout out to GOLDEN EAGLE STORAGE. I have had a unit here for…read moreabout 5 years and I have nothing but good things to say. The original owners were great and the new owners are awesome as well. I had an issue today (my fault) and I texted the number on the website. James called me back right away and was super nice. We never have any negative experiences. Only good stuff to say. Storage is one of life's pains. lol. If you're looking for storage in Shelbyville, Golden Eagle is your place :)

Save yourself some frustration do not go with these guys. Very poor communication very poor…read morecustomer service. My shipment arrived at the destination warehouse actually much quicker than expected but it set for 10 days without me knowing because they never notified me. I called they said "we sent you an email". An email??? You guys have been texting me each step of the way and I'm supposed to know to check my junk mail (yes it was in the junk folder) for an email notification if I want you to deliver my items? They offered zero apologies except to say it was all automated. Then they make me wait another 8 days for delivery. I asked repeatedly to speak to a supervisor or someone who can help, they refused. I said I wanted to file a complaint they refused to put me through to anyone to file a complaint. When I setup this move hey said it would be around 12 days total 24 days later I had items. The delivery day came and they showed up late. I guess at this point I'm just happy to have everything delivered but I would not recommend this company to anyone.

We used Zippy Shell for our cross country move from California to Tennessee and had nothing but bad…read moreexperiences from the beginning. They were almost a full day late dropping off the storage pod and it has now been over three weeks since they picked up our pod in California. We have now been in our new home in Tennessee for almost two weeks sleeping on air mattresses with no furniture and they can't give us any information on where our pod is. It's absolutely ridiculous and I don't recommend this company to anyone! I'll update this review when we actually do receive our pod as well. ***UPDATE*** After numerous frustrating phone calls the last two days, and getting nothing but run around... we finally got someone to tell us our shell JUST NOW left the California warehouse. They have had our stuff since NOVEMBER 5th!!! Now they are saying it won't be delivered to the warehouse here in Nashville until DECEMBER 3rd! From there we still have to schedule the delivery drop off to our apartment! They have had our stuff almost a whole month by that point, when they usually guarantee an 8-13 business day delivery!!! DO NOT USE ZIPPY SHELL!

After a very stressful relocation experience, I was in need of safe and immediate storage for my…read morebelongings. I was searching for a storage facility from a different state so naturally I was concerned about being scammed. I made numerous calls to Cube Smart trying to facilitate my storage needs and I was so relieved when I spoke to Colt. He was extremely kind, accommodating, and helpful. Despite our best efforts things continued to go awry, but Colt remained engaged and continued to help me resolve my issues. When I say I was stressed that word seems so minimal in comparison to the things we were enduring. Once we got everything safely packed into storage, we would continue to see Colt on property and he always stopped to talk to us. His compassion and professionalism was above anything I could have ever hoped for. The facility is very clean and I definitely felt comfortable leaving my things there knowing they were safe. I would highly recommend them.

Fantastic customer service both on the customer service line as well as the in person…read morerepresentatives. The facilities are very clean and easy to access.

The person managing and running this place is a CROOK. While she would expect you to live up to the…read morecontract you sign, she does not. Our family rented from her and when we emptied out she charged our bank card one more time. When confronted the first time, she was all apologetic but the refund never came by way of bank nor by way of check through the mail. She was contacted at least once more in the following week or two. Time went by and we contacted her again. She Immediately knew of the issue when mentioned and stated she would swing by a particular location and refund the money personally. You Guessed Right!! She NEVER showed and to this day, after 6 months has still not refunded the money. Called her today to tell her to be a stand up business owner and do the RIGHT THING. She has the contact info and address to easily refund our $85.00. Crooks should be in jail.

Reasonably priced and very friendly service. Management responds promptly to any questions or…read moreconcerns. And I am a huge supporter of small businesses!

They sent out four guys to move us. They were so polite so nice to work with everything was done…read moreperfect

Jonathan, Isaac, and Jed made this move seem effortless. They were prompt, courteous, hard-…read moreworking, considerate and careful, not to mention personable! I'd recommend them to anyone considering booking a move. We will call them for our next one!