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    Compass Insurance Group

    5.0 (4 reviews)
    Open 8:00 am - 5:00 pm

    Services - Compass Insurance Group

    Homeowner or property

    Car and truck insurance

    Life insurance

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    3 years ago

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    5 years ago

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    4 years ago

    Compass went out of their way to insure that we had the best coverages at the best prices.

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    4 years ago

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    Liberty Mutual - Liberty Mutual

    Liberty Mutual

    (6 reviews)

    Bc my vehicle was hit by a drunk driver whom is covered by this insurance. The incident was Dec 20,…read more2023, today is April 10, 2024 and they still have not settled the claim. I cant get the claims person to call me back after leaving several messages. My attorney has not been able to speak with them bc they DO NOT RETURN CALLS.. Liberty Mutual has very poor professionalism, they DON'T RESPECT PPLS TIME! THEY WAIT YOU OUT HOPING YOU WILL GO AWAY. I'm very upset with this insurance company and hope they will resolve this claim but I'm doubting it!! I just want my truck fixed!! It's simple Liberty Mutual!!! You can see there is no traffic my truck was at a red light. Drunk driver came flying off the ramp on the passenger side of my truck and plowed into the side of it. My son and grandson were in it my truck and had it not been for fast thinking on my sons part my truck would have flipped over from impact bc it was up on the 2 driver side wheels a bout to roll but my son corrected it with steering into it. It could have bn much worse and Liberty Mutual, you need to consider that instead of a few thousand dollars of damage, it could be astronomical if one of my family members lost his life.

    Terrible! I use…read morethem for car insurance and have it set up so that they automatically pull from my account. Last month on the 18th, I noticed that they had pulled the money from my account as they do every month. Then, I received a message that I would owe double the next month due to missing the previous month's payement--which wouldn't be possible because it was automatic withdrawal. I then went into my banking records and found the withdrawl on my account the previous month to make sure that it was in fact pulled, sure enough, it was. When I called them to figure out what was going on (it took me 10 minutes to get through their automated response and options to get to finances and talk to someone), I was informed that the charge was not doubled because I didn't make my last payement, instead, that I had added another person to my account. Before all this happened, I had received a letter from them informing me that I need to let them know important information like other people living in my house (I had a family living in my house for a little while), I then informed them that if I wanted to add someone else to my insurance plan, then I would let them know, otherwise, they need to stop wasting my time. Well it turns out, they had added automatically gone in and added another person to my account without telling me--that is why I was being charged double. Terrible insurance plan, extremely difficult customer service, and attempts at hiding important information from me. As of this week, I am canceling my plan with them and will find another car insurance plan.

    All Things Insurance

    All Things Insurance

    (4 reviews)

    We called last week and spoke with the front desk lady advising that I was looking to get a quote…read morefor auto and home insurance for both myself and my dad. We explained that we have been with Safeco in the past and since they carried we were interested. We also explained that we were a bit time sensitive since one of the home insurance policies was expiring soon. She spent the next 45 to 60 min collecting all of our information and said that we should hear back from one of their insurance agents within the next 2-3 days. We don't hear anything from them all week, I call them again first thing Monday morning today and she says that the insurance agent handling our file is busy but she'll give us a call back later. A few hours pass by and we hear nothing, I call one more time to follow up and they say that she has a customer in her office and she'll call us before end of day. Again we hear absolutely nothing from them; at this point we can only deduce that they don't value our business and if they are going to treat us like this now it will only be worse afterwards. Last thing you want is a non responsive insurance agent, very disappointing experience overall.

    I was mislead about my renter's insurance being 18 months when it was actually only a year. To be…read morefair possible misunderstanding. My biggest issue is that they charged my debit card without my permission, I immediately cancelled my rental insurance I will not be doing business with All Things Insurance ever.

    Compass Insurance Group - homeinsurance - Updated May 2026

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