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    Community Nursery School

    5.0 (1 review)

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    8 years ago

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    Charles River Aquatics

    Charles River Aquatics

    3.4(28 reviews)
    2.6 mi

    We have had a fantastic experience here! The facility is great--the pool and locker rooms are…read morealways clean and well maintained. One of the biggest pluses is the water temperature; it's perfectly warm, which makes a huge difference for kids getting into the water. Most importantly, the instructors are incredibly kind and patient. They truly know how to work with children and build their confidence. Highly recommend!

    My experience at CRA started out great but has gone downhill, and currently, I'm really…read moredisappointed. When I started last summer, I had a great instructor and learned a lot. I continued on after the summer, paying $200.00/month for adult small group lessons. Some of the lessons were cancelled due to "black-out dates" or swim meets. Other lessons involved substitute instructors, some good and others who seemed young, inexperienced and lacking in teaching skills. CRA states that "there are occasional dates on which programming is cancelled. These interruptions are taken into account when calculating monthly tuition." So there were at least 9 cancelled classes and it is hard to wrap my head around the math - it seems like a few months, we were paying $100.00/class. I guess the money spent is OK if the instruction is consistently top-notch, but not if it is otherwise. Recently, there was an abrupt change in swimming instructors, and I wanted to talk to someone in management about it. I wrote two emails, waited a week, and was promised a call which I never received. So I'm finishing out my time with CRA since I already paid $200.00 for the final month of May, but as I said, I am SO disappointed and will likely not return. It is a real bummer. Follow-up: The new director of aquatic programming finally called me back and it was one of the most unsatisfying conversations I've ever had. He doesn't listen in an open-minded way and has canned answers. Although I doubt he has taken lessons with the instructors at CRA, I was wrong and ALL the instructors have the same level of expertise and can provide the programming I need. He had no desire to really listen to my concerns. Any nuanced people skills are woefully non-existent. I think CRA has hired the wrong person for the job.

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    Community Nursery School - education - Updated May 2026

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