Caution At first I was impressed with the facility . The…read morereceptionist at the desk and the activity directors were so nice. The facility was nicely decorated. My mom was mobile at the time. She was using walker. She didn't always want to come down to eat and would remind her but she didn't go down and left her alone. She ordered meals but that lasted a short time. They were occasionally encouraging her to come to eat. She wanted to dress nicely and put on makeup and she struggled to do this, and didn't want the help, so she ordered food as long as she could. She had always been extremely independent and she was embarrassed to not be really cleaned up and have dinner in sweat pants and sweat shirt. She had severe back and knee pain. She was worried she would not get to the restroom on time. It was a constant problem to find a CNA to help her in a reasonable amount of time to assisted her with her bathroom needs. Caution: The care my mother received the final months of her life were horrible. From the earlier part of October she was in the hospital a lot and ended up on Hospice. She was on Hospice and became bedridden. The food that was brought to her was in a black Styrofoam box or a clear plastic box. It was cold. Occasionally the delivery person didn't set the meal near or didn't leave silverware. The meals did not look appetizing. My mom did not eat many of the meals. She could feed herself. I saw a pile of oatmeal in a black Styrofoam box. It looked like a pile of cold vomit. There was no fruit or anything else. I spoke to CNA staff about this. They would bring her eggs for which she was allergic. The kitchen was told this multiple times but the meals did not change. When she had to go to the bathroom she had to wait a very long time for a CNA to come. I gave her a cell phone to call me when she had waited a long time. I would call the after hours and when nobody would answer I drove to the facility to find a CNA. She had some falls when she tried to get to the restroom on her own. She would be left without water near her all day unless I brought her some. I provided cups with lids and a straw and placed water and other drinks in the refrigeration. She didn't like drinking water in bottles. She didn't want to inconvenience the CNA so she did not ask the CNA to fill the cups. Empty cups were near her and nobody said anything. She couldn't drink from a large tumbler anymore because it would spill, even with a lid. She was in a reclining position I was told they had 15 hospice patients there. My mom was not in the memory care unit. She understood what was going on. I know White Cliffs was constantly short CNA's. I was searching for another facility to move my mom. Hospice told me of another place. The second month in Hospice my mom didn't want to move because she thought she was inconveniencing me. At the beginning of the third month I was able to move her but she didn't make it through the fourth month. The extra cost for the care points did not match the care she received. I always gave White cliffs, owned by Watermark, high marks for the great activities including the shuttle, the nice activity directors and the receptionists, and the food seemed find. As time went on the food was not very good. The food did not meet the dietary needs of my mom and possibly other residents. The main dishes seemed like they were from a frozen box and covered with some kind of sauce and cheese. If you didn't get to the dining room when the meals started being served you might not be able to get what they were offering. If you are allergic to eggs or cheese watch out. Starting at the beginning of February White Cliffs has new owners, Avista. I am certain there are changes and I am hopeful that the changes are good because I don't want anybody to have the heartbreaking experiences I had.

Tammy is a disgrace and a liar our deposit turned into a no refundable community fee…read more They let my mother in law go over a week without a bath and only cleaned her her room 1 time in 2 months. They promised many things and done none of them.

Even though Hospice services were not required for very long, Harmony Hospice provided us care in…read morethe Fort Mohave area. They worked quickly to get my husband home. He was in the hospital in Lake Havasu, and within hours they arranged to get him all that he needed, everything delivered, and his transportation home. I can't thank them enough for getting my husband home, which is where he wanted to be. He was aware of his surroundings and so happy to be with me and all the family that were there to say their final goodbyes. The extra day and a half that we got with him was truly a blessing. The nurse that came to the house was an Angel. She treated him with respect and so much kindness. When he passed she stayed with us until the Mortuary came to take him. Having Hospice isn't easy by any means, but it was a blessing to have them available to us. Thank you so very much.

Yes, I am partial because this is my agency, my team, my family. But Harmony provided amazing end…read moreof life care for my Daddy (who passed in Feb) My daddy adored his nurse (Amanda) and looked forward to her visits. Harmony continues to provide bereavement support to my mom, my family, and myself. I have been blessed to have such an amazing group of people helping me to make sure my Daddy has the best possible journey and to also allow our community to choose their journey as well

Do not go here! Staff turns over frequently! Place…read moresmells like urine! Not clean or safe! Do not recommend

Not a good place! Residents are poorly cared for, staff turnover is never-ending. Residents have…read morebeen known to sustain injuries here. So short staffed in the kitchen that residents often eat out of takeout Styrofoam containers.

We were very happy with everything. From the moment I went to the facility for a tour to the care…read moremy husband received when he got there we were very pleased. All of the staff were friendly and professional. The facility was cleaned every day. PT and OT were helpful. Everyone was very patient with my husband. The meals weren't 5 star but it tasted like it came out of a home kitchen.

There have been many changes there I guess. My wife has been there for 2 weeks and the people have…read moretaken great care of her! She had fallen while getting out of bed and into her wheelchair, not much of a fall but with diabetic neuropathy it messed up her leg muscles pretty good, she then developed a painful UTI which sent her to the hospital. After 2 weeks there they sent her to DHCC for therapy. The people have been caring and work with her every day. The building is out dated but they have all the equipment to help you. Short term or long term care, great staff, she wants to adopt them all..... lol.

Our elderly neighbors, 85 and 88 years old relied on comfort keepers for nearly 7 weeks when she…read morewas admitted to HRMC after a fall at home. He needs attention due to being bedridden most of the time after a stroke. There were about 4 different caregivers involved during that 7 week period. On numerous occasions there was no one available to assist with home care. The reason for this is because, much like other businesses in town they simply do not have enough personnel to handle the workload.

Great place to work! Caregivers are offered benefits and the clients are the best! Great service…read moreand it feels good being able to assist our Elders in their own homes!

I had an appointment at 11am, I was seen, not only put in a room, but actually saw dr dr cook…read morewithin 20 MIns!!! She spent ample time with me and was kind and very down to earth. The front desk is sweet, polite and thorough. Office was clean and organized. I highly recommend this Dr (and trust me, I am very picky about who I want to take care of my healthcare needs!!

All 3 times I have had the opportunity to have an appointment, the wait time has been nominal…read more Karrie has always taken all the time necessary to answer my questions, explain the results of all assessments and suggest alternative natural solutions as I am not a fan of prescribed medications. I have never felt rushed during any appointment. The entire staff has been professional, knowledgeable. I will continue to have Cook Family Practice as my primary healthcare proider.

Update to my original review! I am continually extremely satisfied with my Botox treatments with…read moreJenny! She makes the process so easy and I always have a pleasant experience! My results are always amazing! I highly recommend A New Shade of Beauty! My first visit with Jenny was perfect! She was very helpful and honest about my Botox treatment. Jenny took the time to explain their services and options, I felt very comfortable and relaxed during my visit. My Botox treatment was perfect and the results were fantastic. I am definitely looking forward to my next visit soon!

From the owner: My name is Jennifer Shade and I have been a certified nurse practitioner since 2020. My healthcare…read morecareer began when I was 16 years old, when I got my first job as a nursing assistant in a long term care facility. I obtained my associates degree to become a registered nurse in 2010; in 2013 I completed my bachelor's degree. I have worked in various areas as a registered nurse, including emergency and radiology. I have also worked as a clinical instructor for the local community college, teaching students in the nursing assistant and registered nurse programs. In 2017 I returned to school to obtain my masters degree. I completed this program in 2019 and received my nurse practitioner license in 2020. In 2022 I completed advanced training and certification for cosmetic injections at a leading institute in Scottsdale, AZ. My extensive experience in healthcare has lead me to develop great assessment and critical thinking skills, as well as confidence and competence in any procedure I am performing . I am well versed in standard infection control processes and sterile technique. I am calm and can identify and manage potential complications. My goal is always to make sure that patients in my care are relaxed,comfortable, and safe. Holistic care has always been a part of my general practice.I want to help my patients feel their best physically and emotionally. If you have any questions about the services that are offered please don’t hesitate to send me a message!