Chatham Hills Subacute Care Center is a state of the art rehab and long term facility. The place is…read moreclean and it makes one to recuperate so fast and at times I think we don't want to leave. It is a place where you can feel so at home. Staff is very caring and receptive to our needs.

Most of the upper staff is nice. Some of the kitchen staff is nice. Therapist are nice place is…read moreghetto. My first day there, bed railing broke. Call bell broke . PA system broke. Bed broke. Had to switch rooms while they fixed everything. Rights were not respected. No privetcy in the bathroom. If you do call a nurse may be over an hour before they come. Sink is not easily accessible if you're in a wheelchair. A lot of broken equipment. I WOULDN'T SEND SOMEONE I LOVED HERE.

My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

Beautiful assisted living for your loved ones , the outdoors garden are beautifully kept and they…read moreeven have a pool . Parking can be a little tricky , but aside from that the staff is extremely friendly and helpful .

Was here for sub acute care. Nursing staff was absolutely terrible. Never answered call bell…read more Changed my diaper only once a day and did not give me my medication. PT was understaffed and inept. Food was always late for example lunch at 3. Room never cleaned since previous resident and then not for 5 days. Located in unsafe area on irvington border. Patients left unattended in front of TV blaring soul music. Tried to get food downstairs but they wouldn't make anything because they were closing in 1 hour. Do not let the facade fool you. Rehab places are generally not good but this one is worse because it hides behind a facade. May be OK for assisted living but if you need any sort of care you are going to severely regret your decision.​

I am here somewhat regularly to visit a patient for my job. The history of this hospital fascinates…read moreme as does all other psychiatric hospitals from their inception to present across the country. I appreciate the committal the staff and providers have for the patients here and it shows in the modern state of Greystone. The building is well kept and the sections of the facility allow the patients to engage in various activities such as programs in the auditorium, recreation, including going into the courtyard and more. Patients can use their funds to pay for candy at the candy store within the facility. (Candy seems to be a hot commodity) Patients who likely demonstrate a level of control are privileged to walk the halls, some with supervision which is nice as most hospitals like this I've visited do not permit this, but then again they are usually relegated to a single section.

My brother was a patient here for a while. He voluntarily admitted himself. I honestly think he…read morecame out much more troubled than he did going in. I wish he would have seen a regular therapist. This is all from his p.o.v., but he said that his social worker, Meaghan Naddeo, was very verbally abusive and ridiculed him for his mental illness. My brother wanted genuine help and was bullied instead. Thankfully now he is receiving great care. I certainly hope they have acquired qualified, compassionate staff since his stay.

The staff of Integrity Social Services are dedicated professionals who ensure their clients are…read moregiven the best care, support and guidance necessary to reaching their potential. Gratefully, Mrs. Edris Kapchan

I have been through 8 therapist and I can't seem to find the right one some have quit or they stop…read morecalling has not been very reliable for me this last one broke my trust I would not recommend this place

Asked for help an had tried few government agencies an this old sounding guy gets on the phone an…read moretells me after explaining my situation literally tells me it sounds like I got 800 road blocks an then says I'm refusing help an hangs up?? What kind of treatment facility is this? Fire that unqualified old man working the phones

best mental health help available!…read more the therapist and clinical director Candace all work very hard the groups they offer are super cool! place I'd send my own mother if she needed help!

Had to be here for a family members funeral. They were very helpful and accommodating for my…read morefamily. Thank you again in our unfortunate time.

They have been a family owned business since 1936. They have been at this location since 1975. Over…read morethe years I have attended many funerals for friends and fellow firefighters at Tuttles and always found them to be a very caring funeral home. I have gotten to know Todd Tuddle personally an he and his staff will go out of there way to make the death of your loved one as easy as possible. Hopefully you won't need there services any time soon but if you do I recommend them!

Absolutely wouldn't recommend this facility to anyone. The first call I made to them I was "put on…read morehold" to listen to one of the receptionists gossip about her exhusband. Then I had the pleasure of speaking to Nicole who was extremely rude, and I asked her to call the office that recommended me to them before calling in insurance due to the severity of the situation. She then proceeded to lose her temper and said " find somewhere else to go". Injury requiring PT is stressful and upsetting enough, then to be treated like this when trying to make the steps to get better is absurd.

This establishment has highly qualified and experienced staff. My results were excellent!read more