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    Community Hearing Services

    5.0 (5 reviews)
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    Audiology Associates of Westchester - Jennifer Ratner, Au.D. Audiology Staff, Doctor of Audiology

    Audiology Associates of Westchester

    4.3(18 reviews)
    15.1 mi

    I am very happy with my experience. As a first time client, I was warmly greeted by Barbara at the…read morefront desk. She understood the problem with my hearing aids and was able to quickly plan the resolution. I had to leave but received a call within one half hour that my hearing aids were repaired and ready for pick up. Also, she was most helpful with receipts and information that I needed. Thank you Barbara and Dr. Dold for such great service!

    We got my son's hearing aids here in June 2025 and were required to pay $7,500 upfront. We were…read moreexplicitly promised by the audiologist that Aetna would reimburse 90% of the cost. After seeing us only two times, that audiologist suddenly disappeared, and since then it has been nearly impossible to get help from anyone at this office. There is no continuity of care and no one who takes ownership of the situation. I have called the front desk and billing countless times. Billing has been condescending, dismissive, and completely unhelpful. Meanwhile, I have spent hours on the phone with Aetna, who has also contacted this office multiple times trying to resolve the issue. Despite all of this, we are still stuck waiting on reimbursement and clear answers. This has been an absolute nightmare, especially when dealing with something as important as a child's hearing and such a large amount of money. I would never return to this practice and strongly caution others to get everything in writing and think carefully before paying a large sum of money upfront. Don't do it because you won't get your money back and they will not help you!!! My husband is now involved and he can't get anyone on the phone either. UGH!

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    Audiology Associates of Westchester - Dr. Caitlin Dold, my audiologist!

    Dr. Caitlin Dold, my audiologist!

    Audiology Associates of Westchester
    Audiology Associates of Westchester - Entrance to Audiologist Associates of Westchester's new offices in Harrison

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    Entrance to Audiologist Associates of Westchester's new offices in Harrison

    Community Hearing Services - hearingaidproviders - Updated May 2026

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