The providers are excellent (very friendly and transparent) but the office is terrible. Their voicemail system says they'll call you back in a week but they don't call you back for 3+ weeks, even for pain. You might as well drive there just to talk to someone. read more

Called last year to make appointment.waited a year to be to be seen only to be told on day of appointment there is no appointment.

They have very good dentist their that care a lot of the patients. I got my tooth removed on December 6, 2024. It will take time to heal the gum. My name is Ms. Jacqueline Jackson. read more

The worst customer service ever! No one answers the phone and when you leave a message no one returns it even if you are a client. After three weeks of calling I went in and waited 3 hours to be seen. I had lost a filling and the dentist refused to help me telling me that I had to have X-rays and a comprehensive exam first and that would take weeks to schedule! I only wanted a filling replacement. WTF! Just a way to up sell their services to make more money! That dentist should be ashamed of herself. Never again. A totally amateur operation. read more

I've been to a variety of dentists in my lifetime and went here the first time for an emergency years ago. It was a clean, but old, tired space. After a huge grant, Maine's Community Dental offices got much needed face lifts and remodels, and some new locations/buildings. I've been VERY happy here, having come back after several years away. They work on a sliding fee scale, so that's great! read more

Community Dental - Getting a filling! - Endodontists Near Me - Portland, Maine

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I'm sitting in the waiting room listening to how the receptionist speaks to clients and I personally would never begin a relationship with this group. She is very disrespectful and rude to the patients. read more

My son was scheduled for oral surgery. I submitted the pre-op paperwork as requested (No Specific Form Provided) to my PCP. They faxed their paperwork 1 month prior to surgery. This after waiting 2 years. For 3 day before surgery, the Dr. kept calling requesting more paperwork from the PCP, which was provided. She talked to my PCP and lied about it to me. She never called back to confirm or cancel surgery. Major lack of professionalism and poor follow up. Dr. created distress and drama which did not have to happen. read more

Community Dental in Portland is a complete joke and should be avoided. I recently established care there, and as a part of my first appointment, I got a 'cleaning' and X-rays. The cleaning was for my lower front four teeth only, despite not having had a cleaning in 2+ years. Then I get the X-rays, and the dentist comes in and says I need a filling and a crown. I have no broken teeth and zero pain in any tooth, so why would I need a $1k+ crown? I called the UNE Dental Clinic, whose prices were roughly 35% of what Community Dental charges. read more

I am so lucky to have found Community Dental. They are doing so much for people who truly NEED dental care. I can't speak for all of the doctors, as I have only seen one, but Dr. Trone is not just a practitioner, she's a patient advocate and ally. I have had some serious dental issues in my life, and had developed a strong aversion to the dentist. Dr. Trone has changed the way I feel. She is extremely skilled, but also so personable. She makes you feel comfortable and cared for; not the experience I've had with other doctors. I have never felt so at ease with someone drilling in my mouth. Not only that, she goes out of her way to help with scheduling, planning, and every other aspect of the process. Every time I leave the office I feel so grateful to have her and the Community Dental team in my corner. If you want the best dentist in southern Maine, I suggest you give Dr. Trone a call. read more

I have had such a great experience at Community Dental in Portland Maine for going on about a year maybe a little more! They have worked with me and they have really taken care of me and helps me when I thought I was going to lose all my teeth and they ended up restoring all of them ! My dentist was Anthony Russo and let me tell you he is hilarious and he is such a great dentist and the best part is he actually talks all the way through any procedure which makes it so much less awkward cuz I'm usually very talkative and it's really hard when there's equipment in my mouth and I panic when there's awkward silence and he makes it so much less awkward and I'm telling you I used to be terrified of the dentist but they are awesome this sounds like a fake review but honestly I'm telling you the dentist makes the dentist experience and he's f****** awesome! If there's any reason why I can never go back there I probably won't go to the dentist again just saying LOL read more

I have been with this group for over 20 years, and in 3 locations. I've had a tooth pulled, one filling, and now I am about to get a crown. (Managed to dislodge the temporary crown twice in one week, and into pieces the next time) Had some trouble initially this time. The filling that was my front tooth broke off almost entirely. Had to come in when they first opened for the day, at 8: ghuuuyfor 3 days in a row for a dentist to even look at it! Okay, it was rather inconvenient ... but they're a busy office. The initial receptionist I encountered should NOT have been in a public service job; I nicknamed her "The Desk Troll ("Who's that showing up at my window?") The dentist as well as his assistant are wonderful. The hygienist that I have seen since they moved to this location in November '17 is very sweet I would have expected worse for a dental office that charges on a sliding scale; I can't afford to be picky, I just don't have the money. One of my neighbors had a terrible experience there and won't go back, but I have only had a couple of inconveniences; otherwise, a lovely and pleasant experience the majority of the time. read more

will just sit on your information and never send in prior authorizations for insurance.

Complete waste of time and money. Our experience with this organization has been a total nightmare. This office is very poorly run. They have their phone setup to go directly to voicemail, once you do get through it takes several months to be seen. My wife was turned away for our first visit because they didn't check our insurance prior to visit even though they had info for 2 months. We were then given another appointment for our 3 year old and they didn't even clean his teeth. The dentist looked in his mouth, said everything was good, lectured my wife on never allowing sugar, then no cleaning.... $120.00 for that. Total joke, if you have any other options please find someplace else. read more

I went to Community dentist last fall for a cleaning, they loosened up a previous cap and had to remove it. was scheduled with a dentist to have the remaining tooth removed, about one month later. When I went into the office the dentist who came in did not even introduce himself when I asked who he was he spoke with a very thick accent and had to spell out his name so I could understand him, he had a student watching and never introduced her. He was very rough and not professional. yesterday I went in for a cleaning, got a totally different staff, which I feel is not good for building up relationships. I have found the receptionist very rude and abrupt, she was talking on the phone and throwing paper work at me without any explanation I had to ask several time what she want. I made future appointments, but will be cancelling them and seek treatment from another source. Gary N. read more

I had a great initial experience with the staff here. Howerer the longer I got to know them, the level of professional ettiqute to begin to face plant. Lots of promises were made and while I did receive a great first set of dentures initially, the promise of a soft liner and then an additional soft replacement liner 6 months out were to be included. However upon my 2nd return visit they tried to add on another $450+ plus told me that I would be without my denture for at least one weeks time. This was never made aware to me in the initial consultation nor prior to my procedure. I feel as if I have been had by this company, and because I am in my mid twenties, I was quite hurt fully mislead and capitalized on. Few great personalities, however the truth left something to be desired. Quite disappointed read more

These guys are good, honest, gentle and really nice. Plus, they have a sliding scale fee.

This is the worse place I have ever gone to! I called them to make a apointment to get a tooth pulled and they told me to come in on there emergency walk in times! So today I went in at 1 and they pushed me away because there were still patients from the morning. I don't think they should put 2 times down for emergency when they cant even take a patient! read more

Last year when I needed an emergency root canal, the office helped me get in that day as a new patient. Later, I returned to my dentist and he said the root canal was well done. I was very pleased with Community Dental. Since then, sometimes it is hard to reach a receptionist at their office to schedule a new appointment. Otherwise, I would recommend their office. read more