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Jeffrey A Brackett, DMD

5.0 (1 review)
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13 years ago

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Willow Run Dental Association

Willow Run Dental Association

5.0(3 reviews)
36.3 mi

So, I've been traumatized by dentists in the past. I have spent enough money on my teeth to put a…read morekid thru college. I've never needed braces or outlandish dental care. "Bad teeth run in our family" is something my my whole family can attest to. I've seen my fair share of dentists as I've moved around a lot in my adult life. I've never been excited for a dentist appointment. I'm not the least bit embarrassed by my smile, on the contrary, I'm pretty happy with it. But if I could skip ever sitting in those lounge chairs of terror again- I would. In a heartbeat. I broke a tooth. It's been a couple months now. I saw 2 other dentists, I wait MONTHS for both appointments: and I don't know about you, but when it comes to medical stuff- I trust my gut. I was NOT letting them touch me. Long story short, it turned into an emergency over the weekend. I was awake all night with a swollen face, what felt like a kitchen knife stabbed into my gums and no relief. At 8:01 I called Willow Run and told them I was dying (not in those words, but..) it went something like this: Lady (Jenn I think): Hi thank you for calling Willow Run Dental how can I help you? Me: hi, I have an emergency. I have a broken tooth. Jenn: Are you a patient of ours? Me: No, my dentist is in Florida. Jenn: ok, well we don't have any appointments with a doctor today, but we could get you into a hygienist chair.. *no, she's in pain!* (I think she was vouching for me to a coworker) ok, we can get you in at 9:20. If you could come early to fill out paperwork that'd be great. Me: already on the way there. So, I walk in- the door opens and the angel at the front, Debora, says in a sweet soothing voice: "hi there, you must be our new patient." (While doves flutter from her shoulders and stars twinkle in her eyes. I'm not kidding, she's pure sugar.) At this point I'm thinking "ok, Hannibal Lecter could be the dentist at this point and I'd come back just for Debora. The waiting area is small, but she sure does make it feel homey. The door pops open at 9:20, as promised, and JoJo the hygienist of the century waves me into her cubical and I'm immediately at ease. She reminds me of the cool mom everyone loves because she makes the best snacks and you can tell her all your problems and she doesn't judge you. She was so delicate and kind, and when your tooth is thumping and your mouth might explode- being delicate is a big deal. Also; she ASKED ME WHAT I WANTED-- nobody ever does that, they just tell you what your choices are and make you pick. Very important. Ok, so, I'm feeling pretty confident in my choice so far. And in walks Dr. Schneider. She has soft hands, but a very firm, confident handshake- but, best of all- she doesn't shake your hand and drop it. She holds it for a second. I'm a firm believer in reading someone by their handshake. I could tell she's confident and particular, but caring. She took a look at my mouth, reassured me that everything except my broken tooth looked good and then-- she ASKED ME WHAT I WANTED to have done, again I say-- nobody ever asks anymore! Dr Schneider and JoJo spent time going over my current issues, explaining what it meant for me, offered me immediate pain relief, and then let me decide the best course of action. I'm blown away. I cannot say enough how comforting and kind all of the ladies were that I had the pleasure of seeing today. 100/10 would recommend Willow Run Dental to anyone and everyone. Unless you're a jerk, then don't go there and ruin it for the nice people.

Absolutely the most comfortable and pain free visit ever. The staff is constantly checking your…read morecomfort level. I received good information about preventive dentistry as well as sound advice concerning products and techniques available to the patient that promote dental health. They are completely up front about the costs and the options. They schedule my office visits congruent with that of my spouse. From the receptionist to the dentist, they are all about the patient.

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Willow Run Dental Association - Front dental practice

Front dental practice

Willow Run Dental Association
Willow Run Dental Association

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Jeffrey A Brackett, DMD - periodontists - Updated May 2026

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