avoid this bank, they are more worried about being part of the progressive agenda and girl bosses…read morethan customer service they claim to provide. for being such a progressive bank they are very out of date technically. customer service is atrocious especially if you are not identified as a specific gender.

Good small town bank, but sometimes I think the workers in the side-offices are a bit lazy. On…read moremore than one occasion I've found myself in need of their assistance, and they either look annoyed that I'm bothering them. The ATM has also been broken on numerous occasions (for days/weeks at a time) and they haven't been very apologetic. But their mints at the counter are wonderful. That brings them from a three to a four star rating, automatically!

Don't try to dispute a charge, you'll be made to feel like an invalid over the phone (thanks…read moreCOVID). Outright disgraced over the way the "head teller" treated me this morning. I'd be embarrassed to employ someone of that demeanor in a "customer service" position. Opened a new account at a new bank and KeyBank is forever a bad memory.

Possibly the slowest bank experience. There are never enough tellers. And now they've added new…read morefees to "free checking". I won't be banking with them much longer. I think if MGMT would help when it's busy would be a great idea.

Have been a customer for 30 years, a few years ago they let go all their tellers. Now they have a…read morebig turn over of tellers , they don't know you and don't care to. Poor service and a nasty head teller and staff. Nothing like before where they greeted you and knew you , now you are just a number to corporate. There name is anything but community.

Good service and amazing qualities. Get whatever done for financially and leave and I am happy when…read moreI walk out. Great to do business with.