Keybank

1.0 (2 reviews)

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Jane D.

6 years ago

Don't try to dispute a charge, you'll be made to feel like an invalid over the phone (thanks COVID). Outright disgraced over the way the "head teller" treated me this morning. I'd be embarrassed to employ someone of that demeanor in a "customer service" position. Opened a new account at a new bank and KeyBank is forever a bad memory. read more

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Stephen P.

12 years ago

Possibly the slowest bank experience. There are never enough tellers. And now they've added new fees to "free checking". I won't be banking with them much longer. I think if MGMT would help when it's busy would be a great idea. read more

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North Country Savings Bank

(4 reviews)

avoid this bank, they are more worried about being part of the progressive agenda and girl bosses…read morethan customer service they claim to provide. for being such a progressive bank they are very out of date technically. customer service is atrocious especially if you are not identified as a specific gender.

Good small town bank, but sometimes I think the workers in the side-offices are a bit lazy. On…read moremore than one occasion I've found myself in need of their assistance, and they either look annoyed that I'm bothering them. The ATM has also been broken on numerous occasions (for days/weeks at a time) and they haven't been very apologetic. But their mints at the counter are wonderful. That brings them from a three to a four star rating, automatically!

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Greg A.

2 years ago

I have been a key bank customer for over a year. I've never dealt with a friendlier staff or one more willing to help in my 77 years. Some times it's a little slow but I believe it's because the positive word about them is getting around and there are more and more customers. Keep up the good friendly service and I'll keep coming back. Thank you Greg Aldrich read more

Dennis L.

7 years ago

The bank is conveniently located downtown. The staff are friendly and courteous, especially the new teller, Angela. Going to the bank is normally a chore, but going to this bank is more like dropping in on friends. read more

Keybank - banks - Updated October 2026

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