Jim Bias has been our insurance agent for years. He has guided us through life's ups and downs. He…read morewas able to explain in great depth every policy that my husband and I purchased. When my husband passed away last January, Jim paid his respects at the funeral home and came to my home within a week with everything I needed to sign. I continue to rely on Jim for advice. I highly recommend Jim Bias for your insurance needs. He's caring, thorough, and professional...most of all, he's family!

Jim is an outstanding insurance agent. He knows the business extremely well, and is patient in…read morehelping me resolve any situations that come up. I highly recommend him.

I walked into this office yesterday in a really bad mood. Apparently the PA Dept. of motor…read more"vehicles" can not help you with vehicle registration, go figure. Sometimes you have to wonder where our tax dollars really go??? Anyway, a sweet lady named Kim helped me. She quickly fixed my problem and apologized on behalf of the state. She went above and beyond and met AAA needs that I didn't even know I had. I was able to upgrade my service and add my husband and daughter. She spent time explaining all the perks of their credit card to me. Once I pay off my others I will definitely be switching to this one. I also now know that I can plan a vacation and there are multiple payment plans. This is the type of customer service so many companies are lacking now a days. Thank you for all of the help and great conversation. I walked out as happy as could be!

Worthless - called to book a cruise they advertised on the motorist - told me I had to physically…read morecome in as they wouldn't answer questions over the phone. Went in on lunch hour with the 10 people who all wanted to go on cruise and met Sandra. Literally the definition of clueless and not wanting to help. Said she had to call the Pittsburgh office, waited for a half an hour - finally she connected with someone who told her she had to send an email to the Pittsburgh travel team. Sandra promised a response back within 3 days. We are now at two weeks and still haven't heard anything - missed out on a 10k sale as we all booked through a private travel agent. AAA is worse than the DMV, the people that work there don't care at all.

I cannot recommend this business at all. I had them for policies for a few years. When I needed a…read morenew policy: they were there. The quotes are okay and on par with what other insurance or brokers offer. Note that there is there is no online system to manage your insurance (and this review is written in 2023). Statements/bills do not have the property address so you have to always track the insurance policy number with the address yourself. This makes it hard to manage the policies when you do everything online. When I tried to cancel, the agents ignored my emails and calls. And when I called, I was always going to voicemail. Emails were ignored. I had to call each insurance policy personally. Some policies were not canceled. I am now with Statefarm with better rates, better coverage, and everything is managed online. It took me weeks to finally drop Exchange Underwriters but I finally managed to do it!

From the owner: At Exchange Underwriters Inc, we are a customer-driven, customer-oriented, full-service,…read moreindependent insurance agency. We are dedicated to providing courteous and professional service through a knowledgeable staff and full automation. We have been servicing Western Pennsylvania since 1952. Our affiliations with over 30 insurance companies allows us to find the perfect match for you, your company or both. Give us a call, you won't be disappointed.

Micheal Conway Allstate insurance company has been there for me anytime I needed them. I've been…read morewith him a couple of years and I am glad I switched my insurance to his company. He and his staff are really on the ball

It is the best. Got into an accident and they helped me! The employers are great. They helped me…read morewith every question I ever had and also got my car repaired in not so much money involved.

The best insurance agency out there! Very trustful and helpful. I brought them my dec pages and…read morethey saved me a lot of money on my auto and home insurance. They handled it in a professional matter and made switching insurance easier than I thought was possible. They also helped me roll over my 401k that I had with my old employer. I'm so glad that I decided to stop in!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Washington. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Washington residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Washington today.