Jim Bias has been our insurance agent for years. He has guided us through life's ups and downs. He…read morewas able to explain in great depth every policy that my husband and I purchased. When my husband passed away last January, Jim paid his respects at the funeral home and came to my home within a week with everything I needed to sign. I continue to rely on Jim for advice. I highly recommend Jim Bias for your insurance needs. He's caring, thorough, and professional...most of all, he's family!

Jim is an outstanding insurance agent. He knows the business extremely well, and is patient in…read morehelping me resolve any situations that come up. I highly recommend him.

Great staff and friendly customer service. Highly recommend them for your insurance needs.read more

Very excellent service and very friendly staff, very good prices for all insurance needs.read more

The clerks took their training from the DMV and then started digging. I will never go back. Went…read moreout of their way to be unhelpful.

worst customer service I have ever received. normally I have an ok experience with AAA but the…read morepeople I dealt with this time are ridiculous. It took 24 hours and they call me and say let's start working on helping you. I called and talk to supervisors no one helped at all. I needed to get my flat tire changed. I cannot do this myself because I am physically disabled. I am disgusted with this service.

Terrible. NEGLIGENT. We had been clients of this agency when it had a prior owner and came back…read morethinking the standard of service would be maintained when it changed hand to Brandon Greene. First of all, when we transferred our homeowners insurance back to State Farm, Brandon failed to make sure that we had the same coverage as our previous plan with a different agency. As a result, we were unaware that we didn't have a jewelry rider-and the worst case scenario happened: I lost my wedding ring and came to realize I didn't have it insured. Which was devastating. The SECOND problem occurred today when I found out that after the purchase of our new house this summer, Brandon Greene failed to remove our old house from the plan and thus we have been paying for insurance on a HOUSE WE NO LONGER OWN for almost 5 months. This agency is the most irresponsible service I have ever encountered. Needless to say, we have switched companies.

Brandon Greene is amazing! I have worked with several different State Farm agents and he is by far…read morethe best. Prior to getting his own agency, Brandon was my preferred contact at my form agent's office. I could always count on him to answer my questions and get back to me in a timely fashion. When he began his own agency, I definitely noticed his absence. I struggled to get return calls and emails when I needed assistance. Even though he wasn't my agent, Brandon was available as a resource and gave me the help that I needed. When the opportunity presented itself for me to change agents, I jumped on it. Brandon is not only easily accessible, via email, phone, or text, but he is also very knowledgeable about the industry. In the rare event that he doesn't have the answer to my question, he always gets back to me within a few days. When I was involved in a minor accident and had to file a claim, Brandon reached out to make sure I was okay. He assisted me in reviewing my policy and made recommendations regarding my coverage. I'd recommend Brandon to anyone looking for a great and caring agent. He's the best!

The facility on Rhoda Rd., Pittsburgh, PA Penn Hills it's small but unique it's easy access /…read moreconvenience the one downtown Pittsburgh you can park in lot or you can park in lot next . The staff there is fantastic especially when you have men's day and all the men are on duty . I like to recognize Nancy she's always pleasant patient and willing to give any additional information especially on rates . Also appreciate Saturdays Services. I'm already up early in the morning. Very convenient. I'm a very pleased and happy member with all the services I received through out the years (33 years as member Thank You All for providing me . Thank you God Bless Ms Dorothy Bradshaw

I've been banking here for a year now and every experience I've had in the branch has gone nicely…read more Pleasant staff, clear details on what I can expect. I recommend them especially for those who live in the South Side area, so convenient. A dedicated parking lot when plenty of room.

We were clients of theirs for 2 years and had fantastic customer service. If you need insurance I…read morehighly recommend them. Ask for Janet she is awesome!

BEWARE! Milestone Agency and ALL their agents will gouge you on insurance rates. I cancelled my…read morehome/boat/autos with them and SAVED $2,000 per year with the same and better coverages.Don't believe the reviews written by their pals.Investigate and you will buy elswhere.

I have to say hands down Dan Milleson/Steubenville branch has always went above and beyond to help…read moreme with all of my insurance needs and is always there with any questions or concerns i may have. Everyone in that office is so friendly and willing to help in any way they can especially Erin Larkins she has always taken care of me and always made me feel like a top priority anytime i needed help. I can't say enough about this office and the outstanding service i have received. Thank you for always taking care of me!!!!!

Tina has been helping me navigate my claim. She is professional employee that needs to be…read morerecognized for her job. Do not lose this employee. She is one in a million. 5gold stars to her.