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    CommonSpirit Primary Care Mercy

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

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    4 months ago

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    Ask the Community - CommonSpirit Primary Care Mercy

    La Plata Family Medicine

    La Plata Family Medicine

    3.0(43 reviews)
    2.9 mi

    I am sharing this experience so other patients are aware of a serious issue with insurance…read moreverification and billing. When I first visited in February, I specifically asked the front desk to confirm whether my BCBS insurance was accepted. They checked and assured me that it was. Based on that assurance, I proceeded with care. BCBS later denied the claim and directed me to an internal medicine group located just a few miles away. When I contacted the office, I was initially told that my co-pay was sufficient and that no additional payment would be required. In March, that position was reversed, and I was billed approximately $780 for two visits. I am now paying this balance in installments. I have since transferred my care to the internal medicine physicians recommended by BCBS. While BCBS can be inconsistent, patients should not bear the financial consequences of incorrect information provided by a medical office. Verifying insurance is a basic and critical responsibility. In this case, it was handled incorrectly--twice. I would strongly advise other patients to independently confirm their coverage with their insurance provider before receiving care here. The practice should take immediate steps to improve staff training and insurance verification procedures to prevent this from happening to others.

    Seen two different drs at this location. The drs themselves are professional and good…read more Front desk however is less than satisfactory. There's 3-6 people at the front desk but when you call their office it usually takes 2-5 calls to get in touch to schedule.

    Mesa Family Practice

    Mesa Family Practice

    2.5(6 reviews)
    38.8 mi

    We have been going to this practice for 9 years. We were very comfortable with Dr. Sabol, but…read morethings started getting bad. Wait was getting out of control, waited twice in exam room for over 45 minutes. Big turnover of office help could never get the doctor to call me back when I left messages. Always paid what we owed never missed an appointment. Out of the blue I was told they would no longer be taking our Humana advantage plan was too much paperwork for them. My last visit they really dropped the ball and I ended up in the hospital for 4 days with complete renal failure. Very little concern when I went in for my follow up.

    Never will I return to this clinic again. I've been going to this practice since I moved here and…read morenever have had any problems up until my last visit. PA Marquez-Cocklin won't go above and beyond for you. Her nurse Leslie is rude, condescending, and belittling. She gets away with treating you this way and the facility turns their head at her behavior. She doesn't stand for everything a nurse should be. The practice overall makes excuses, puts up walls and the Manager of the facility isn't a manager at all. Pretty much everything goes thru Dr DeKay so I don't understand her position at all. Go find a facility that stands behind the meaning of healthcare and not the concept of money making. One that will look at you as a whole person, and heal you, not stress you out. I've left this facility with a horrible, pit of my stomach sick feeling.

    CommonSpirit Primary Care Mercy - internalmed - Updated May 2026

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